Ratings based on 257 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Florida
Room is clean,quite and nice.Posted Oct 4, 2015
Pros: I already mentioned them above.
Cons: Improved lighting in some dark area of the parking garage.
Location: Walking distance to restaurants and stores
The hotel room was clean and beds are comfortable. The air conditioner was not noisy, unlike other hotels that we stayed. I like that their pantry is open 24 hours and we can get spoons,plates, etc. if we need one. They have a tray of fruits for the guests to help themselves. A very unusual feature of the hotel is that they will give you a snack bag when you check out. Staff are friendly and courteous.
for Everyoneby A verified traveler
Clean hotel, nice staff, great stayPosted Sep 21, 2015
A clean, convenient hotel close by a residential area of Cape Coral. Our room was very clean, comfortable and well maintained. The breakfast was very nice too and the staff was incredibly friendly. The hotel is walkable to some shops and restaurants in the area.
for Everyoneby A verified traveler from San diego
Great place to relaxPosted Aug 17, 2015
My daughter enjoyed the well equipped fitness center. The pool also was nice. The bathrooms had plenty of towels and other supplies. The free breakfast was the best I've seen anywhere.
by A verified traveler
Stayed here twice but wont be staying a third timePosted Aug 13, 2015
Pros: Room was clean and bed was comfortable
Cons: Customer Service, Maids slam doors as they are cleaning rooms. Not good if you want to sleep in!
The hotel itself is ok but Customer Service is not good, I booked the hotel and paid thru Expedia but the hotel also charged my credit card for the same night. It took several phone calls and sending copies of my bank statement to get the problem resolved. Each person I spoke to gave me a different excuse of why I was charged twice for the same night. When the problem was finally resolved the Manger told me I could get a discount on my next stay for the inconvenience. When I booked my next stay I spoke directly to the manager again to make sure I would get the discount he mentioned. He then transferred me to the girl working the desk Taylor, to make the reservation. She put me on hold to confirm the discount with the manager, she said it was ok and would note the rate on my reservation. When I went to check out there was no discount, the girl who checked me out gave me the discount after I explained again what happened. After I left the hotel, I immediately checked my bank account and noticed I was all ready charged for my stay without the discount plus an extra $25 per day. I went right back to the hotel and was told the extra $25 per day is for incidentals. I was told the charge would be reversed and the correct amount would be charged to my card. After a few more days I received a credit for the incorrect amount and was charged the correct amount. Needless to stay i wont be going back here again!
for Everyoneby A verified traveler from kc
Nice close to family, staff very nicePosted Jul 29, 2015
Great experience, staff was great . Wonderful location.
for Everyoneby A verified traveler from NY
Visiting FriendsPosted Jul 15, 2015
During our stay we were not able to enjoy the pool area as there were contractors there sealing the pavers around the pool, the fumes were very heavy. Other than that, everything was great
for Business Travelersby A verified traveler
Posted Jul 14, 2015 on Hotels
for Familiesby Michelle from Central Florida
Overall very good!!Posted Jul 14, 2015 on Hotels
Hotel could use a few more luggage carts and at least one more waffle maker. Breakfast buffet was very good. Hotel staff were great!!
for Familiesby Richard
Posted Jul 5, 2015 on Hotels
for Everyoneby A verified traveler from Pennsylvania
Posted Jul 2, 2015
Pros: Central location.
Location: Close to beaches, restaurants, shops.
The staff was very friendly and pleasant. Our rooms were very comfortable and clean. The locations was central to everything. It was a pleasant experience.