Ratings based on 148 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Several problem with the shower

Posted Apr 21, 2017
We had two days cold water; if you pay Usd 130 per day, is unacceptable. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Bethlehem, PA

Great hotel close to Jet Blue Park

Posted Mar 21, 2017
Pros: Easy to get to everywhere we want to go in Ft. Myers. Clean rooms and a good breakfast every morning.
Cons: The internet service needs to be improved. Internet connection drops out every 15-30 minutes. We run a business online and internet is a PRIORITY.
We've been coming here for 6 years. Love this hotel but they need to upgrade their internet service. Otherwise, outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler

Similar to other HIE but ...

Posted Mar 18, 2017
Pros: See above.
Cons: The maid service needs to be supervised.
Location: See above.
The staff was helpful, especially Aubra who assisted us with getting into our room early, and with the computer glitches in the business center. The women who took care of the room did not change the sheets every day,did not empty the baskets or the ice bucket, vacuum the room, and did not bring adequate towels and bathroom supplies, even after we notified the staff at the desk. The location was so convenient to the airport and to all of our destinations in Ft. Myers that we definitely would stay there again. Also close to restaurants and shopping areas.
5 out of 5
by Deborah

This traveler left a rating score only Posted Feb 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from ruskin fl

Nice hotel

Posted Dec 12, 2016
the hotel was kept nice and tidy and the staff was amazing! I would definitely stay another night!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Vert nice, never hotel.

Posted Oct 23, 2016
Pros: Nice location. Near I 75. Beds were excellent.
Cons: As stated, quite A/c.
Location: Near I 75 and lots of stores.
All very good, with one exception. The a/c was a little loud. Surprisingly ng as this was a new hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Sep 21, 2016 on Hotels
Room was dirty upon check in- exploded coke can in freezer, grape on bathroom counter, they never cleaned room the next day so we had to call for shampoo and towels.
4 out of 5
by A verified traveler from ft meyers

ft. meyers

Posted Sep 16, 2016 on Hotels
good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2016 on Hotels