Large rooms but miserable staff
Posted Jan 2, 2017
Hotel room is large, great for 4+, cleaning staff did minimal cleaning, we declined service on xmas & boxing day, no folding of blankets, no fresh towels until after 6 PM. Pool towels were non existent - bought our own!. Kitchen staff were miserable. Front Desk/Bar staff weren't much better. Other guests agreed and it was decided Management was to blame. Please take note Hyatt!!!! Those people HATED coming into work each day. Horrible work place.