Don't book here. Roaches, holes in wall, dirty,
Posted Mar 18, 2017
I booked the hotel through expedia prior to leaving for my Florida Destination. The pictures on Expedia looked decent and the name even says Crestwood Suites. I arrived at the hotel with a late check in. the name was not Crestwood Suites it was named something different. We drove around the area several times to find Crestwood and couldn't. I went in to the hotel and as soon as I entered the lobby was crammed, it was full of smoke, the reception area was closed and it asked that you call an after hours number. I called the number and a staff member did come out and hand me a room key with my name on it. The room was located upstairs. We walked into the room, turned on the first light we could find and roaches scurried on the floor, and on the wall. the red two seater couch was stained and old. The bedroom had a king sized headboard attached to the wall in the middle of the room, but the two beds were on opposite sides of the room and no headboard. (the room looked like it was made for a kingbed, but two beds were added last minute. Then the bathroom lights started to flicker on and off. I never went into the restroom to even turn on the light. Once in the bathroom there was a 2 inch by 5 inch hole cut into drywall toward the bottom of the wall near the base of the toilet. I did not sit down, I did not stay and we left the room within minutes of opening the door. I called the after hours number and complained. Her response. There are roaches all over Florida.