Outdoor pool, pool umbrellas, sun loungers

Reviews of Naples Garden Inn

2.5 out of 5
Naples Garden Inn
2630 Tamiami Trail North, Naples, FL

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1002 reviews" "
Rating 8 - Good. 337 out of 1002 reviews" "
Rating 6 - Okay. 161 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 77 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Paid extra for deluxe pool king- got a view of a wall. The bed cover is dirty, there’s hair in the bath and zero water pressure. Has a horrendous odor and the ac is really loud. For $200 you would expect better despite Naples prices. Not even a 1 star hotel and the staff is really rude. When I complained about seeing a wall despite paying for a pool view and not getting a receipt for $50 they charged as a deposit, she said I could leave but wouldn’t give me a refund. So I stayed and just got bit by some kind of insect. Praying it’s a just a flea and not bedbugs.
Stayed 1 night in Apr 2024

10/10 Excellent

Selma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 8 nights in Mar 2024
Response from Naples team on Apr 4, 2024
Hello Mrs. Selma thank you for staying with us!

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024
Response from Naples team on Apr 4, 2024
Hello Mrs Fanny thank you for staying with us!

10/10 Excellent

Ariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean place with a good location.
Stayed 1 night in Mar 2024
Response from Naples team on Apr 4, 2024
Hello Mr. Ariam thank you for staying with us!

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 5 nights in Mar 2024
Response from Naples team on Apr 11, 2024
Thank you for staying with us Mrs. Gail!

10/10 Excellent

Kathryn

Traveled with family
Very comfortable and accommodating. Staff was very good
Stayed 6 nights in Mar 2024
Response from Naples team on Apr 4, 2024
Hello Mrs Kathryn thank you for staying with us!

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in room with king size bed for 2 nights. Comfortable. Outdoor breakfast was a nice change. Would come back for sure..
Stayed 2 nights in Mar 2024
Response from Naples team on Mar 27, 2024
Thank you so much for staying with us Mr. Greg!

4/10 Poor

Nikia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No amenities, rude staff, and only bread and cornflakes for their continental breakfast.
Stayed 3 nights in Mar 2024
Response from Addis Pena on Apr 4, 2024
Sorry to hear you were not satisfied with your stay and Breakfast. We do However offer more than Bread and cornflakes. You are correct we do not have many amenities as we are not a 4-star Hotel. I have heard nothing but mostly very positive comments about our Staff..

10/10 Excellent

Ines

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service
Because of the false advertising of this site byExpedia, our trip was less than perfect. We didn’t plan on having a car and booked this hotel because the advertising said there was a cheeki pool bar. There was an old cheeki that was used to serve breakfast. Now we had to go out to eat and drink. You need to update your ads. This cost much more because we had to use taxis and Uber.
Stayed 5 nights in Mar 2024

8/10 Good

Jeanine

Traveled with group
Liked: Cleanliness, staff & service
This is an old property that has had some cosmetic updates, but it still retains features from the 70’s. The room was clean and the beds were comfortable. There is a pool and a they do provide a simple continental style breakfast. Considering that most other hotels in the immediate area are going for double (or more) than this place, for budget minded travelers, this is a good facility.
Stayed 2 nights in Feb 2024
Response from Naples team on Mar 20, 2024
Hello Mrs Janine thank you for staying with us!

2/10 Terrible

Sergio

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
250$ a night for a Motel... with no air-drier in the room...moving beds...old "everything"...only in Naples...
Stayed 1 night in Mar 2024

6/10 Okay

Harlanette

Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Traveled with partner
Liked: Staff & service
Just okay
Stayed 1 night in Mar 2024
Response from Naples team on Mar 21, 2024
Thank for staying with us Mr. Eric

6/10 Okay

Blanca

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Elia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Very good service.
Stayed 1 night in Mar 2024
Response from Naples team on Mar 21, 2024
Thank you for staying with us Mrs Elia!

4/10 Poor

Gary

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
I likwle the easy accessibility of dining and shopping however the Inn was ot up to my liking i have been to many hotels anr A few Inns but Naples Inn beat the worst out there. The beds were so uncomfortable it pained myself and my wife's back. I wouls have to leave early ;if i booked a week.
Stayed 1 night in Mar 2024

8/10 Good

Craig

Room was cleaned everyday and they did a wonderful job. Young gal at front desk was not very friendly— dead pan personality. Besides that, all as great and thank you for a wonderful stay
Stayed 4 nights in Feb 2024
Response from Naples team on Mar 2, 2024
Thank you so much Mr. Craig

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is an old 2 story motel that has been renovated. It is clean and seems to be well cared for. There are no elevators so if your room is on the 2nd floor you will be carrying your luggage upstairs. All properties in Naples are overpriced and this is no exception.
Stayed 1 night in Feb 2024

8/10 Good

Lucy

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

David

Disliked: Amenities
👎
Stayed 1 night in Feb 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as advertised! No restaurant or bar. The mattresses need updating. Air conditioner was old and noisy. Very clean and friendly
Stayed 6 nights in Feb 2024

8/10 Good

Avi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room great location overall pleasant experience
Stayed 1 night in Jan 2024
Response from Naples team on Mar 16, 2024
Thank you for staying with us Mrs Avi!

10/10 Excellent

Jeremias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im very happy
Stayed 1 night in Feb 2024
Response from Naples team on Mar 21, 2024
Thank you for staying with us Mr Jeremias!

2/10 Terrible

Lisa, Washington

Liked: Staff & service, property conditions & facilities
Just too noisy.
Stayed 4 nights in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

John, Douglasville

Solo traveler
Disliked: Amenities
Property manager put me in king room not facing the pool although he had a room available.
Stayed 2 nights in Jan 2024

10/10 Excellent

PATRICK

Stayed 1 night in Feb 2024

6/10 Okay

robin

Traveled with family
Disliked: Staff & service, property conditions & facilities
Very old dated property
Stayed 1 night in Jan 2024

6/10 Okay

Irene

Liked: Cleanliness
Very dated. Doors are warped and patched.
Stayed 3 nights in Jan 2024

8/10 Good

Juerg

Good Price / Value! Friendly Personal and Breakfast included.
Stayed 1 night in Jan 2024
Response from Naples team on Jan 26, 2024
Thank you so much Mr.Juerg we hope to see you again!

10/10 Excellent

Sergio

Liked: Staff & service, property conditions & facilities
I loved this place. The rooms were incredibly clean. The breakfast is very convenient. The staff was great. Would absolutely stay here again.
Stayed 1 night in Jan 2024
Response from Naples team on Jan 24, 2024
Hello Mr. Sergio thank you very much we hope to see you again!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find, perfect place & location. If it was warmer would have hung out & used the pool. Pretty area. Definitely stay again. Clean , great bed & so much parking. Good value. Grounds were very well kept up. Continental breakfast was sufficient. Lovely front desk staff!
Stayed 1 night in Jan 2024
Response from Naples team on Jan 24, 2024
Thank you Mr, Marc we hope to see you again!

8/10 Good

MARY

Business traveler
Positive: Beautiful pool area and outside of hotel has an appealing nautical/tropical design Room was clean and bed comfortable. Very basic amenities. Negative: Bolt lock on door was broken, TV had to be serviced to work properly, and 3:00 pm check in was delayed 30 min. Air conditioning unit very loud when on and I could hear everything in the connecting room next door. (earplugs were a great help)
Stayed 1 night in Jan 2024

10/10 Excellent

Kiranjit

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with easy access to downtown and restaurants. Very safe and easy to park. Nice pool area. Nice breakfast
Stayed 2 nights in Jan 2024
Response from Naples team on Jan 20, 2024
Thank you so much Mr.Kiranjit we hope to see you again!

6/10 Okay

Monte

Disliked: Property conditions & facilities, room comfort
Front staff helpful. Very basic. Traffic noise is super loud!
Stayed 1 night in Jan 2024

4/10 Poor

Ivan

Stayed 1 night in Jan 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a group event over a weekend. Lots of quick dinning and shopping options in walking distance. The staff was very responsive. The only toiletries provided are soap and shampoo (no hair conditioner or lotion) so pack accordingly.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Clean bargain
We thought the breakfast should have had fruit and yogurt, as well as the other basic items. The bath is extremely small and the water pressure is so low we could not shampoo our long hair. Nowhere to hang a towel in the bathroom not even a hook on the door. no tissues. Oh well, how are he?/air is blocked by a table which you have to crawl under to push the buttons or move the table. It was clean and good location. It was quiet except for room 127 can hear ice machine on first floor.
Stayed 1 night in Jan 2024

10/10 Excellent

Christin

Stayed 1 night in Jan 2024

6/10 Okay

Tim

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Susannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Mom and I enjoyed our stay very much! Everyone was very nice and helpful. The pool was nice and everything was clean. Thank you so much!🌿🌸🌿
Stayed 2 nights in Dec 2023

2/10 Terrible

Sarah, Raleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2023

10/10 Excellent

J Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is not a new cutting edge hotel, the staff was super friendly, grounds were beautifully landscaped and immaculate, area was great with plenty of stores and restaurants, the room was clean, the bed was great and the price was the best around. Would most definitely recommend this hotel.
Stayed 1 night in Dec 2023
Response from Naples team on Dec 27, 2023
Thank you so much Mr. J Stephen we hope to see you again! Happy new year!

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023

6/10 Okay

Charlotte

The sheets were very starchy not very comfortable and bed squeaked alot.
Stayed 1 night in Dec 2023

4/10 Poor

Jisoo

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

bobbie, Kaufman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place to stay. It's not a fancy or run down place. It could use some updates inside the rooms, the bathroom door wouldn't close completely and the water pressure in the sink was low. My Internet service was weak inside the room but they do offer free wifi. The breakfast was high carbs and no meat. The protein was boiled eggs. It would be nice to incorporate some bacon, ham, or sausage to the menu. The location is within 5 to 10 minutes from restaurants, grocery stores, mall, downtown, beaches, etc. I would definitely stay here again.
Stayed 4 nights in Dec 2023
Response from Naples team on Dec 13, 2023
Thank you so much Mr.Bobbie we hope to see you again!