Ratings based on 1,514 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
There was a water main break on the days we were there. The hotel provided extra bottles of water in the room daily which was a nice touch.
Comment from Hotel Management
Feb 21, 2017 by Pink Shell Beach Resort & Marina, Hotel Management
Thank you for your recent stay. The town experienced a rare water main break that lasted a few days. I am happy to read that our efforts to ease this inconvenience were helpful. We hope to welcome you back again soon. Kindest regards, Maredith Rizzo Public Relations Manager
5 out of 5
Recommended
for Families
by A verified traveler

hotel is within walking distance to the square

Posted Feb 14, 2017
Pros: The size of the resort is nice
Cons: Our room could use an update, but many rooms have been updated.
Location: Close to many restaurants and shopping
Nice size hotel with very friendly staff. Very family friendly
Comment from Hotel Management
Feb 21, 2017 by Pink Shell Beach Resort & Marina, Hotel Management
I am so happy to read of the wonderful time you had at our resort during your recent vacation. It is our pleasure to exceed your expectations and provide a service that adds great value to your stay. We look forward to your next return. Kindest regards, Maredith Rizzo Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Pros: Everyone was friendly and helpful. The room was excellent.
Cons: nothing
It was a great place for a vacation. Good service and lots to do.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Has beautiful view of beach.

Posted Feb 6, 2017
We had a very relaxing vacation in our beautiful suite overlooking the Gulf. Delicious breakfast every morning .
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

the pink shell

Posted Feb 5, 2017
The pink shell was the perfect place to stay on vacation. The staff was excellent the room was impeccable, a great stay.
5 out of 5
by A verified traveler

Posted Feb 2, 2017
Loved the hotel just too expensive. The staff was awesome and friendly and the motelnis very clean.
2 out of 5
by A verified traveler from MN

Very disappointing

Posted Jan 28, 2017
Pros: The new pool. The beach chair service down by the shore. Breakfast buffet but be sure to ask how it works.
Cons: Service. Room updates.
Location: 1 mile walk to restaurants. Excellent service and food at Beached Whale. Excellent homemade ice cream and pizza at corner of Estero Blvd.
Hotel staff and service disappointing. 1) water dripping from the ceiling in the bathroom called and told maintenance would be sent, no one came. An hour later walked to front desk to see what was going on. Security came and wiped up (at midnight, after I went to front desk). Next day maintenance must have come in while we were gone because there was mud on the floor and garbage in the bathroom garbage can. 2) Cable signal out. Called front desk and asked if they knew what was wrong. The lady laughed and said no, she would send someone to look. No one came. The next day went to front desk, were told there was a resort wide issue would be fixed later that day. Not fixed. Room was old. Staff not helpful. Numerous other small issues. Lots of sea weed along Pink Shell water front.
Comment from Hotel Management
Feb 6, 2017 by Pink Shell Beach Resort & Marina, Hotel Management
Dear Debbie, I'm so sorry to read of your disappointment. An experience like yours is not the typical Pink Shell vacation. It is our priority to provide comfort, fun, and a positively memorable experience. We hope that you will give us a chance once again in the future, as we await the opportunity to greatly impress you with an experience that is enjoyed by so many of our guests. Kindest regards, Maredith Rizzo Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 27, 2017
Cons: Have more and varied eating options, for example there was no way to pick up a small breakfast and head out to the beach, only option was $17 buffet.
Location: Spectacular and fun!
Nice hotel, close to the beach, but limited on food choices.
Comment from Hotel Management
Feb 7, 2017 by Pink Shell Beach Resort & Marina, Hotel Management
Thank you for your recent stay with us. We love our location and I am so glad that you had a fun time. We would love to have you back again soon. Kindest regards, Maredith Rizzo Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lakeville, MN

Great hotel for family on the beach

Posted Jan 25, 2017
Pros: It had a very nice kitchen and dining/living room area separate from the bedrooms and a fantastic pool/beach area.
Cons: Poolside bar/restaurant could open earlier.
Location: It's a great location and endless activities available in that area. Onsite there is an arcade, ping pong, pools, beach activities, volleyball court.
The hotel staff was extremely helpful and very professional. We stayed in a two bedroom beach villa.Our rooms were clean and spacious with a beautiful view of the ocean and pool area. The zero depth swimming pool is great for families with small children and the beach area was perfect - and I was happy to see it also had food/bar service on the beach.We had a wonderful brunch with a variety of food options at the restaurant on site, and also enjoyed the poolside bar and food menu as well. Our family rented jet skis on the beach, enjoyed the firepit area and boardgames available in the lobby. It was a quick trolley ride to the town square and we would definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Said gave us upgrade to bigger room,

Posted Jan 19, 2017
But it was right next to SERVICE ELEVATORS. Wear and tear shown on room.