Ratings based on 183 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Felt like staying with family.

Posted Jan 12, 2017
This is a great hotel - clean, comfortable, excellent location, but the real draw is the wonderful, friendly staff. We travel a lot, and have never experienced such caring from the hotel employees. Excellent job on making this a perfect place to call home away from home.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for taking the time to post this wonderful review of your stay at the Residence Inn Fort Myers Sanibel. We appreciate your comments about how much our staff made you feel welcome and left you with a good impression of our hotel. It is also great to read that you were impressed with our convenient location. It was a pleasure to be of service, and we would love to have you stay with us again the next time you are in SW Florida. Pam Miller, General Manager, Residence Inn Fort Myers Sanibel
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to all the beaches

Posted Dec 29, 2016
Hotel is undergoing a total revamp. It should be completed end of March! The hotel staff are wonderful! Especially Diana and Eric!
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to post a review. We are so happy to hear you are enjoying all the great changes that are taking place. We appreciate the positive feedback and compliments on entire staff and a few special staff member Eric and Diana. I have shared your comments with them as it's such an encouragement to the team! Thank you for your business and we hope you will visit us again the next time you visit Fort Myers. Have a wonderful day! Pam Miller General Manager Residence Inn Fort Myers Sanibel
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Convenient to my business destination

Posted Dec 6, 2016
Arrived very late evening, hotel staff friendly and efficient.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
We appreciate your wonderful remarks of the Residence Inn Fort Myers Sanibel. It’s pleasing to read that you enjoyed our outstanding service and our location was perfect for your business needs. We are delighted you had a great time and hope to see you again soon! Pam Miller General Manager Residence Inn Fort Myers Sanibel
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Close to Sanibel

Posted Nov 30, 2016
Pros: convenience
Cons: See above.
Location: Good location
The floor in the hallway on our floor was a big mess with debris scattered all over. Electrical outlets were uncovered. It seems as though they were in the process of upgrading, but didn't bother to clean up.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for staying at the Residence Inn Fort Myers Sanibel. We are happy that you liked our convenient location, but we are sorry for the unfortunate encounter you had while you were here. Your concerns have been shared with the appropriate team and we will take swift action to keep this from happening in the future. We hope you will give us the chance to make it up to you the next time you are in SW Florida. Pam Miller, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Mo ad

Posted Nov 27, 2016
Was convince for everything, but missing items in the room
Comment from Hotel Management
Nov 28, 2016 by Manager, Hotel Management
Thank you for taking time to evaluate your stay. Your feedback is invaluable and highlights the areas where we can improve the guest experience. We hope to have the opportunity to make your next stay perfect in every respect. Safe travels! Pam Miller General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

What was expected, glad to see they are renovating

Posted Nov 21, 2016
Pros: The price was good
Cons: The updates are going on now are badly needed.
Location: Shopping close by, quiet
The carpets in the halls were stained but hopefully all will be replaced with the renos that are happening. The staff was very nice.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for returning to the Residence Inn Fort Myers Sanibel. We are delighted to know we met your expectations once again and appreciate your nice comments about our location and staff. We look forward to seeing you again and showcasing our revamped property. Pam Miller, General Manager, Residence Inn Fort Myers Sanibel
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 14, 2016
Pros: The staff and the room
Cons: Location
Location: Downtown restaurants the beach and shopping
Hotel is in the middle of a makeover which it needs severely
Comment from Hotel Management
Nov 14, 2016 by Manager , Hotel Management
Thank you for staying with us and writing about your experience. On behalf of our team, I apologize that your stay was less than perfect. However, we appreciate that you gave us a good review regarding our staff and your room! It is our hope that you left our hotel with an overall positive impression. Thanks again for your valuable feedback. Please come back and visit us again soon. Pam Miller General Manager
2 out of 5
by A verified traveler from US

Bad experience

Posted Nov 3, 2016
I booked a room for 1 night only, it was a suite, 1st thing when I entered was the tv in the living room didnt work, I told the guy at the front desk but never sent an IT . Then the room had a really bad smell , one bed was not clean, had othter people's hair and ants, we found a cockroach in the kitchen, the carpet was dirty with stains. Really bad hotel, I wont recomended to anyone.
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Thank you for taking time to post your thoughts on your recent visit. I am truly sorry that your suite was not in the spotless condition it should have been. We have room inspections in place to avoid situations like this so I apologize that we missed some steps. I assure that this has been addressed so that it doesn't happen again. I hope you will consider giving us a second chance the next time you are in our area. I will personally see to it that we perform to the high standards that you expect and deserve. Pam Miller General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from coral springs

Best in the area

Posted Oct 17, 2016
Pros: Suite, pool, hot tub
Cons: Breakfast just ok
Location: Very close to beaches of your choice
They have 2 bedroom suites which for us was great. Beautiful modern suites. Most local hotels are beat up, not this one.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to post your kind review of the Residence Inn Fort Myers Sanibel. We are so happy to know that you loved our convenient location and your two bedroom suite which exceeded your expectations. Thanks again for your business, we hope you will visit us again the next time you visit Fort Myers. Pam Miller, General Manager, Residence Inn Fort Myers Sanibel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Great location and facilities. Spacious clean room Great price.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Thank you for staying at the Residence Inn Fort Myers Sanibel and taking the time to share your experience with future travelers. We are thrilled to read that you were impressed with our convenient location, the great value we offer for the price, as well as your clean room. It was a pleasure to have you as our guest, and we hope to see you again soon. Pam Miller, General Manager, Residence Inn Fort Myers Sanibel