Ratings based on 1,293 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Beautiful beach location

Posted Nov 18, 2016 on Hotels
This was a comfortable hotel with great amenities. All the rooms face the pool and/or the ocean. It's a simple walk to the pool and beach. There was a great bar at the pool where you could also get food. You can check out towels, bikes, kayaks and stand up paddle boards at no charge. We enjoyed everything. The staff was very friendly and the grounds were very well kept. It was an easy walk or drive to restaurants, bars and souvenir shops.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for your kind feedback. We love hearing that you enjoyed your time with us. We will look forward to welcoming you back!
3 out of 5
by A verified traveler from US

A 1970's resort really showing it's age. Worn out.

Posted Nov 15, 2016
Pros: The beach is very nice. The staff is great with: towels, umbrellas and beach chairs etc. The staff at the restaurant and poolside bar are great.
Cons: Shabby in a lot of ways. Refrigerators that defrost and drain all over the floor. Worn out and improperly installed windows. Disgusting bedding covers
Location: Wonderful location and more things to do than we could find time for. Weather was excellent. Beach was wonderful. Well maintained grounds.
A 1970's resort really showing it's age. Twenty years of deferred maintenance and shoddy repairs. Bed covers stained and crispy with body fluids. Worn out mattresses, pillows that were plentiful but worthless. Windows that were not secured and had rusted out screws and crank assemblies that were worn out. Construction and repairs ongoing, it appears they are trying to make parts of this place better. The restaurant would be a highlight, the food was good and priced comparably to other vendors and they do offer a 10% discount to use their meal facilities. The staff were courteous and helpful. This place is no bargain and is seriously over priced and in need of of much help. It would be a wonderful couple of episodes for one of those hotel disaster shows. Expedia, you really should not be recommending this place to your customers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Posted Nov 9, 2016
Pros: We liked the bikes provided, chairs and umbrellas on the beach, and the paddle board. The grounds were well kept.
Cons: The kitchenette could be more convenient, and we wished the pool was bigger. Stop people from smoking on their patios when its a smoke free resort.
Location: Good location. Ate dinner at Crows Nest, watched the beautiful sunset. Segway ride is fun, shopped, went for ice cream, visited Ding Dong Darlings.
At check in we were given a room steps away from the pool, and our patio faced the pool area. We tried to change it since we like our privacy. The man and woman working at the front desk that afternoon told us there was nothing else open for us. We walked out not very happy. The room was clean, bed comfortable, but the kitchenette lacked a few things. There wasn't a can opener, bottle opener, no bowls to eat from, no dish cloth or towel, and only 2 of each, plate, mug, glasses, and 2 of each piece of silverware. We planned to utilize the kitchenette and brought food since we had a microwave and small refrigerator, but without bowls for our cereal and other foods, we had to eat from our mugs. We sat on our patio quite often and it was not private as we wanted but after a while we got used to it. We were on the 2nd floor and people even looked up at us to say hello, making sitting with our coffee in the morning in our pj's a little uncomfortable. Our room had a water view that was nice. We saw dolphins swimming by while we sat on the beach. We cooked steaks on the grills provided for dinner one evening. We had a nice and relaxing vacation at Sanibel Inn.
Comment from Hotel Management
Dec 14, 2016 by Charlie W, Assistant General Manager , Hotel Management
Dear Mimi, Thank you for staying with us and sharing your experience. We are glad to hear that overall you enjoyed your time at our resort and were able to sit back, relax and enjoy the tranquility. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great beach view

Posted Nov 5, 2016
Very good. Great beach! Nuce staff clean well payed out rooms
Comment from Hotel Management
Nov 12, 2016 by Charlie W, Assistant General Manager , Hotel Management
Dear Jenny, Thank you for staying with us and sharing your kind review. Our staff works very hard to keep our resort at a high level of satisfaction for our guests. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 5, 2016
I booked through Expedia and when I checked in they didn't have my reservation on the front computer. I showed the front desk person my reservation email and he made me feel like I was lying and that I didn't have a reservation, which was frustrating because I was tired from driving. He finally called his supervisor who found it and then they got a room ready for me and the room was great but it was irritating.
3 out of 5
by A verified traveler

Convenient location!

Posted Nov 2, 2016 on Hotels
Stayed two nights. Location was good. Enjoyed the beach for walking! Weather was perfect. Also enjoyed touring the Wildlife Refuge.
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for staying with us and sharing your experience. We are glad to hear that you enjoyed the beautiful weather and were able to experience some of the local attractions. We look forward to seeing you again soon. -Charlie W, Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great little inn

Posted Nov 1, 2016
Location: Great food places close by
This was our first time at sanibel island. This inn was clean, staff friendly and great location. The beach was great. The inn had bikes and paddle boards to use. We would come back.
Comment from Hotel Management
Nov 2, 2016 by -Charlie W, Assistant General Manager , Hotel Management
Dear Amelia, Thank you for staying with us and sharing your experience. We are pleased to know that you enjoyed your first trip to Sanibel and were able to take advantage of our various amenities. We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for staying with us and sharing your experience. We are pleased that you enjoyed your stay and allowed our staff to provide a wonderful vacation. We look forward to your next visit! -Charlie W, Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Right on the Gulf!

Posted Oct 31, 2016
This hotel has beautiful grounds and is very clean. The room was very clean and a great size. The view was beautiful. They were doing some construction on the Tiki bar but that will be perfect when it's completed. It's a great spot on Sanibel.
Comment from Hotel Management
Nov 2, 2016 by -Charlie W, Assistant General Manager , Hotel Management
Dear Sarah, Thank you for staying with us and sharing your kind review! We are very pleased that you enjoyed every aspect of your stay and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Friendliest staff. Beautiful stay

Posted Oct 31, 2016
My wife and I celebrated our 25 th anniversary. The entire staff, from check in, beach staff and of course bartender was excellent. Can't say enough about them.
Comment from Hotel Management
Nov 2, 2016 by -Charlie W, Assistant General Manager , Hotel Management
Dear James, Thank you for spending your Anniversary with us! We are delighted to hear that our staff provided you and your wife with a wonderful stay. We look forward to your next visit.