Ratings based on 1,400 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Beautiful natural reserved with a nice hotel in it

Posted May 14, 2017
The hotel complex and few other nice beachfront properties were constructed within a natural reserved, on the tip of a narrow and large white sands island, overlooking the Gulf of Mexico. Nature did its job with this spectacular location, men built within it, conserving what nature did. Fishing, swimming with manatee or birds watching are few of the activities you can enjoy here. Hotel and beaches are gated. Nice Key West style neighborhood with small but strong caracter restaurants nearby. Enjoy it.
Comment from Hotel Management
May 16, 2017 by Guest Services, Hotel Management
Dear Jose Antonio, We are thrilled that you appreciated the stunning natural beauty of Captiva Island, and we thank you for sharing your wonderful review! As you noted, we strive to preserve our beautiful surroundings for the enjoyment of our guests, and we are always happy to hear from those guests who’ve seen the resident wildlife and taken advantage of the opportunity to immerse themselves in nature. We hope you’ll be back to see us again very soon! Kind regards, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
No complaints. Everything we expected. Staff throughout the resort were very friendly and helpful.
Comment from Hotel Management
May 16, 2017 by Guest Services, Hotel Management
Dear Guest, We’re lucky to have an amazing team here at South Seas, and we’re thrilled that their hospitality won you over. Thank you for sharing your comments! We hope they took good care of you so that you could relax and enjoy our sunny pools and beaches. We’d love to welcome you back for your next island escape! All the best, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Pros: We have stayed 3 times before. We love the beach and over looking marina .
Toilet seat was broken, safe in room was locked when we arrived. We had asked a king bed. When we arrived no king bed.
Comment from Hotel Management
May 14, 2017 by Guest Services, Hotel Management
Dear Guest, It’s a pleasure to have you as a return visitor, and we thank you for sharing your feedback! We’re glad to learn that you enjoy our private beaches and the beautiful harbourside views, and we hope you’ll continue to be our guest. We’re sorry we were unable to honor your request for a specific bed type on your most recent stay, and we thank you for your understanding. Come see us again soon! Best regards, South Seas Island Resort
1 out of 5
by A verified traveler from Thailand

The worst resort in Florida

Posted Apr 30, 2017
Pros: One particular staff member was outstanding and we found some very nice restaurants off property in Captiva Island
Cons: Tear all the buldings down and start over again
Location: Some great restaurants near by
There is nothing redeeming about this resort, it is designed like a Motel Six with good landscaping. No valet, no room service. too many kids, no adult only pools, the list could go on forever. One staff member even told my wife the resort was so bad we should not stay there. A sad disappointment after I had heard so many go reviews
Comment from Hotel Management
May 8, 2017 by Guest Services, Hotel Management
Dear TB, We appreciate you being our guest and sharing your impression of our property. We’re pleased to learn that you enjoyed Captiva Island and regret that other aspects of your experience fell short of what you’d imagined. While not a luxury resort, many of our guests love South Seas’ unique private island location and the variety of fun activities we offer. Once more, we’re sorry that it wasn’t what you’d expected and hope you still made many pleasant vacation memories and had a safe trip home. Warm regards, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Apr 21, 2017
Fun was had by all, ages 6 to 71. Can't wait to go back next year.
Comment from Hotel Management
Apr 25, 2017 by Guest Services, Hotel Management
Dear Kim, Your comments are just the kind of thing we love to hear, and we thank you for sharing! Our team members take great pride in taking care of all of our guests and ensuring that everyone in the family is entertained and has the chance to relax and recharge. We’ll share your kind remarks with our team, and we look forward to your next visit! Warmly, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Sunshine holiday

Posted Apr 15, 2017
This is the second time we have stayed at South Seas. We stayed in a 2 bed tennis villa which was very comfortable. Hiring a gold buggy is a must. The pools and beaches were fab. Only weak point was dinner at the Harbourside Restaurant where problems with short staff made the meal slow and restaurant service not as anticipated. Everything else was great. We will be back.
Comment from Hotel Management
Apr 18, 2017 by Guest Services, Hotel Management
Dear Lucy, It’s always a treat to have you and yours here with us and we’re thrilled that you enjoy our resort! We agree that renting a golf cart adds a bit of fun and whimsy to getting across the island, and, of course, it’s also very convenient. We’re glad you got to enjoy our pools and beaches, the best part of an island getaway! Come back and see us soon! Warm regards, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Quiet, remote, we have been coming to South Seas for 21 years...we keep coming back! Can't beat the natural island beauty.
Comment from Hotel Management
Apr 10, 2017 by Guest Services, Hotel Management
Dear Guest, We’re always delighted to welcome back our returning guests, and we thank you for being a loyal South Seas visitor for the last 21 years. That’s wonderful! We agree that there is something magical and memorable about our unique location on Captiva Island, and we’re glad you’ve made it part of your annual tradition. We hope you’ll continue to visit us and allow us to be a part of your vacation memories for years to come! All the best, South Seas Island Resort
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach and beautiful sunsets!

Posted Apr 5, 2017
Pros: The location was great as it was right on the beach and walking distance to the bars and restaurants.
Cons: The cleanliness of the rooms could be greatly improved as well as the pool food/drink service.
It is a nice, family-friendly facility and right on the beach.
Comment from Hotel Management
Apr 7, 2017 by Guest Services, Hotel Management
Dear Guest, It was a pleasure to have you as our guest, and we thank you for sharing a review! We’re so glad that you appreciated our private island location and the convenience of having everything you need to enjoy a relaxing vacation right here on property. We are also grateful for your suggestions on how we can improve, and we apologize if the received by the pool fell short of our high standards, as we pride ourselves on impressing our guests! We thank you for recommending us as a family-friendly location and we hope to welcome you and yours back again very soon! Kind regards, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati, oh

Beautiful resort

Posted Mar 31, 2017
Perfect place to visit-i was worried about taying at tennis villas because it wasn't right on the beach but made it nice to walk to local restaurants outside of the resort. Also we were steps from the trolley and Doc Fords restaurant. Tennis rackets and balls should be included in resort fees. $30 for one hour of tennis is too much.
Comment from Hotel Management
Mar 31, 2017 by Guest Services, Hotel Management
Dear JJ, We’re thrilled that you enjoyed your time with us, and we appreciate you letting others know by sharing your review. It’s great that you got to enjoy our trolley service across the island, our beautiful beaches, and our tennis courts. We thank you for your added suggestions and hope to have the pleasure of hosting your next island getaway! Warm regards, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2017
Self sufficient resort property with a lot to do on site. Occupies nearly half the island. Staff are friendly and accommodations are spacious, if a little older. A great place for a relaxing get away. Would recommend this as a family vacation destination.
Comment from Hotel Management
Mar 31, 2017 by Guest Services, Hotel Management
Dear Guest, We were delighted to welcome you to our resort and we thank you for sharing your feedback. Customer service is one of our core values, and we’re delighted to learn that you appreciated the hospitality of our team. We’ll be sure to pass your kind words on to them. We all hope to have the pleasure of hosting you again on your next beach vacation! Best regards, South Seas Island Resort