Ratings based on 428 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice views, pool great temp!

Posted Dec 27, 2016
Proximity to beach wonderful! Rooms good, kitchen great asset. Breakast was great w fresh OJ! Can walk to other properties with restaurants/bars, a plus. Bikes incl but need some maintenance or additions for adult bikes. All Sanibel lodgings might do customers a solid by warning about noseeums , how to avoid, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Good value for an older facility.

Posted Dec 17, 2016
Pros: Location close to wildlife refuge and on the beach. Breakfast basket. Amenities like bicycles, pool, and kayaks were available.
Cons: The closet had a musty odor so we did not use it, maybe a dehumidifier? Staff was overheard loudly several times- prefer not to hear their discussions
Location: Excellent access to the beach, Ding Darling Wildlife Refuge. Easy trip into town to restaurants, shopping and other activities.
The facility was clean, the furniture could use updating, i.e. kitchen chairs were stained and very heavy, you could hear others moving chairs in other rooms. We especially liked the location close to the wildlife refuge and to the beach. Daily breakfast basket was generous.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 11, 2016
Hotel was clean, comfortable, and convenient. Would stay again.
Comment from Hotel Management
Nov 12, 2016 by Charlie W, Assistant General Manager , Hotel Management
Dear Staci, Thank you for staying with us and sharing your review. We are pleased that you enjoyed your stay and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, FL

Beautiful View, quiet hotel

Posted Oct 9, 2016
Pros: Location right on the beach
Cons: N/A
Location: Ding Darling Refuge; bike, walk or drive it. The beach: walk and collect shells. Bikes Kayaks were available at the resort. We did not use them though
We enjoyed the view from our room, explored the beach every morning, and enjoyed the basket full of goodies in the morning! The little kitchenette was equipped with basic items. The office staff was friendly, and made sure we were comfortable. The bikes were in good repair, above the expectations I had originally. The pool was refreshing, we swam all day. It needs a few tile repairs, but was fine. The lounges were comfortable. We explored the island more than the room. It was quiet at night. Comfortable beds and pillows.
Comment from Hotel Management
Oct 13, 2016 by -Charlie W, Assistant General Manager , Hotel Management
Dear Shar, Thank you for staying with us and sharing your kind review! We are very pleased that you allowed our staff to provide you with a delightful vacation. We look forward to seeing you again soon.
5 out of 5
Recommended
for Families
by A verified traveler from Missouri

Wonderful room, view and beach access.

Posted Sep 11, 2016
Pros: Out of the way location, easy access and great staff.
Cons: A larger TV would have been nice. Tub was slippery.
Location: Shelling, sunbathing, swimming, fishing and plenty of great eating places.
Wonderful room, view and beach access. Beautiful pool and surrounding area. The staff was over the top. Fresh fruit, O.J., cereal and milk furnished in your room every morning.
Comment from Hotel Management
Sep 13, 2016 by John L., Hotel Management
Dear Captain Ron, We are so happy that you chose to stay with us for your vacation and for reviewing our hotel! We love hearing that you enjoyed our room, view, beach, and most of all our team! Thank you for your comments regarding our tv's and the tub as we are always looking for ways to enhance our guest experience and those are two very easy ways. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Florida

Convenient hotel next to the beach

Posted Aug 30, 2016
Stayed here for four nights and had a wonderful time. We utilized the free bicycle rental every morning and drove around the beautiful bike paths around the island. Our room was newly renovated and was very nice, with a screened in porch to the back facing the pool. Fun and relaxing spot to visit!
Comment from Hotel Management
Sep 1, 2016 by John L., Hotel Management
Dear Meredith, Thank you for choosing us for your island getaway! We are so happy to hear that you enjoyed every aspect of your stay from your room to our complimentary bikes. Hoping to see you again soon!
2 out of 5
by A verified traveler

Run down!

Posted Apr 29, 2016
Thank goodness we didn't spend much time in the room. Mold on the walls & curtains, chipped paint, rust on bathroom fixtures. Generally in need of an update & a good cleaning. The bikes for guest use were great, beach access was great. Breakfast was ok because we aren't big eaters but not impressive. The pool was closed down for repairs a portion of our stay, very disappointing. Sanibel Island is beautiful place but stay elsewhere!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mason, Ohio

Nice hotel in a great location in Sanibel

Posted Mar 20, 2016
Pros: We loved the beach and the chairs and umbrellas were great. New bikes arrived the second day of our visit and we enjoyed biking all over the island.
Location: We loved biking for coffee in the morning. Enjoyed shopping at Periwinkle Place. Sanibel is a great place for a beach getaway.
We had a great stay at the Sunset Beach Inn. The pool was excellent, the staff friendly and the location perfect.
Comment from Hotel Management
Mar 26, 2016 by Charlie W. , Hotel Management
Dear Steve, Thank you for staying with us and providing such wonderful feedback! We are very pleased that you enjoyed your time with us and were able to enjoy our brand new bikes as well. We look forward to seeing you again for your next beach getaway. Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Posted Mar 19, 2016
2 out of the 4 days they never cleaned the room. After complaining we got clean towels. But we did enjoy the daily breakfast basket,
Comment from Hotel Management
Mar 28, 2016 by Charlie W. , Hotel Management
Dear Jackie, Thank you for staying with us and providing your feedback. I apologize for the inconvenience you experienced. Please know that I will inquire as to why this inconvenience occurred and assure that it will be corrected immediately. I look forward to serving you again. Regards,
2 out of 5
by A verified traveler from IndianA

Unacceptable room accommodations

Posted Mar 17, 2016
The location is great--right on the beach. However, I paid more to have a room with a few and two queen beds. When we checked in, neither was available. Their solutions was that one of us sleep on the floor. Nice. They eventually bought us an air mattress buy were not at all willing to make any type of price adjustment. And the air conditioning in the room couldn't handle the warm spring nights. We prepaid through Expedia. The hotel took our credit card for incidentals and then proceeded to charge us a room rate that was about 15% higher than what Expedia originally quoted. When we told them the room was already paid for, they charged our credit card anyway and said we'd have to figure it out. If you are desperate to be on Sanibel, it's the best you can do for a nightly rate, but our five days there weren't pleasant sleeping.