Ratings based on 530 Verified Reviews

3.0 out of 5
51% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Never again.

Posted Feb 17, 2018
We were given a smoking room off of the back parking lot. Desk clerk couldn’t make a change to a non smoking room, only a manager could make the change and they were gone. Parking lot was noisy, loud cars, someone repairing a car in the lot. Can hear the toilet in the next room flushing. Very loud place. Dents in the door. What happened there?
Comment from Hotel Management
Feb 19, 2018 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our parking and room. We hope to see you again to provide you with an exceptional level of service and hospitality.
1 out of 5
by A verified traveler from British Columbia

Not good Value

Posted Feb 15, 2018
Pros: Not Much
Cons: At the least a clean room.
Location: A fair distance from Airport.
Arrived 1 am. Room assigned. Room had not been cleaned, no sheets or pillowcases or towels. Room wasn't in good condition. Complained to reception. Assigned another room. Not great. Breakfast not great. Have seen better and cleaner hotels in Thailand for $25! Not our usual finding with Super 8.
Comment from Hotel Management
Feb 17, 2018 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our towels and breakfast. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Illinois

Comfort

Posted Feb 13, 2018
Pros: The cleanliness and the staff was great
Cons: Laundry area
They were able to get us setup quickly with last minute notice and the location was perfect for what we needed.
Comment from Hotel Management
Feb 13, 2018 by Manager, Hotel Management
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2018
Pros: Clean
Cons: Very very noisy air conditioner
Location: Stayed in the room
Room was clean. We did not leave the room to see the surroundings so opinion. The morning we left the woman hotel clerk appeared very disinterested with us. In fact, was doing stretching arm exercises as we waited for our check out papers. Very unprofessional. Rest of the hotel was good.
Comment from Hotel Management
Feb 13, 2018 by Manager, Hotel Management
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room and clerk. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from naples fl

Easy

Posted Feb 11, 2018
Just a overnight for a concert. Satisfied with everything.....
Comment from Hotel Management
Feb 11, 2018 by Manager, Hotel Management
Know that your voice is of tremendous importance to us and we value your comments about our hotel. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Centrally located

Posted Feb 10, 2018
Center from airport...manatees...Sanabel beach...Fort Myers beach...shopping...Edison and Ford Estates Second stay...this stay the bed was pleasingly comfy...and quiet in am
Comment from Hotel Management
Feb 10, 2018 by Manager, Hotel Management
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
2 out of 5
by A verified traveler from Ft. Myers Florida

Hotel was close to downtown

Posted Feb 6, 2018
This hotel did not have WiFi access in our room, the remote was broken , the microwave was broken, and the floors left your feet black. Our door kept getting stuck when trying to get it open. I just not have a good experience at this hotel.
Comment from Hotel Management
Feb 8, 2018 by Manager, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
3 out of 5
by A verified traveler

constructio- trying to take in recent hurricane

Posted Feb 1, 2018
Under construction..730am.woke up to saws and hammers pounding. On a positive note floors and walls and decor new Bed hard Free breakfasr-oatmeal,cold cereal, waffle, pastry (no eggs,nor meat, nor yogurt,nor fruit)
Comment from Hotel Management
Feb 1, 2018 by Manager, Hotel Management
I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
1 out of 5
by A verified traveler

Very dirty hotel

Posted Jan 24, 2018
Tv not working and WiFi too. The room is not clean very old building. I think they re-use the sheet kinda smell bad.
Comment from Hotel Management
Jan 27, 2018 by Manager, Hotel Management
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our wifi and the TV in your room. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
1 out of 5
by A verified traveler from wilmington ohio

The absolute worst

Posted Jan 23, 2018
This is the worst hotel I have ever stayed in around the country and I stay in hotels about 30 weeks out of the year. It started with check-in I was interrupted three times while I was at the front counter I guess that had already checked in just walking up to the desk and start talking to the lady in Spanish and then the lady took care of them then came back to me three different times then got into the room there was no air conditioning wasn't working what I went back to the counter to get a different room I was confronted by the manager of the hotel and she is absolutely without a shadow of a doubt the rudest person in the whole hotel she was unaccommodating did not want to help us in fact started arguing with me to the point where I got mad and she called the police I'll recommend this hotel for everybody to stay away do not even step foot in the hotel it's a dump!
Comment from Hotel Management
Jan 25, 2018 by Manager, Hotel Management
I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.