Ratings based on 103 Verified Reviews

2.8 out of 5
47% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesot

Best place we stayed on our trip.

Posted Apr 22, 2017
Pros: Its was very clean and plenty to eat close by.
Cons: Nothing
Location: Motel 6 36th in miami florida
Great customer service when we first arrived. The rooms were clean and the staff was great. I had car trouble and the person working at your hotel tried to help me out. The staff did a great job cleaning both the inside and outside of building. I would stay at this hotel again. Thanks for the great customer service. Please thank all your staff for there help.
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our friendly staff.
5 out of 5
by Sean

Shay/Shea.....Thank you and your Family!!!

Posted Apr 19, 2017 on Hotels
It was amazing. Shay/Shea took great care of us!!! Thank you!!!
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
We are thrilled to hear you enjoyed your stay at WoodSpring Suites. No matter what brought you to WoodSpring Suites, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope you choose to stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Just one day

Posted Apr 19, 2017 on Orbitz
Great location near to I75. Perfect for short time. Great staff service. Very nice.
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
We make an effort to provide excellent service at an affordable price to our guests, and we are so glad we were able to do that for you. Thank you for your kind words in this review. We are pleased to see positive feedback from our satisfied guests.
4 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
Thank you!
5 out of 5
by Reggie

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
Thank you for the five-star rating!
3 out of 5
Recommended
for Everyone
by A verified traveler from MN

Easy driving location 12 miles from airport.

Posted Apr 3, 2017 on Orbitz
Pros: Price and freinly staff
Cons: Letting you know that you do not have any small kitchen items, coffee pot, toaster, plates, silverwre.
Location: Not near shopping it that is what you are looking for. Just off I-75 but still quiet. Must have a car. Two places to eat in walking distance.
A basic motel, has a kitchen but no small kitchen items. Staff was very frienly and helpful. No frills but when you looked at the price (1/2 to 1/3 lower than other locations) I did not go to Florida to stay in the room or hotel.If you are going to the urban renewed down town, river area, or Edision it is a good location, and only 15-18 minutes from airport.
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
1 out of 5
by A verified traveler from Rochester Hills, Mi.

Don't bother.

Posted Mar 30, 2017
Check in was between 3 and 5 pm. We were there at 4pm. They gave away our room. We had to scramble to find a hotel not just for the night but all week. They were no help. They said they weren't required to save the room we reserved. I will never visit this hotel chain again.
Comment from Hotel Management
Apr 25, 2017 by Heather, Hotel Management
The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017 on Orbitz
Overall good the outside doors wouldn't unlock most of the time. Staff was crabby and never had clean towel otherwise perfect place for an inexpensive to sleep
Comment from Hotel Management
Mar 24, 2017 by Heather, Hotel Management
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing WoodSpring Suites, and hope you will give us another try.
3 out of 5
by A verified traveler

Comfortable Bed

Posted Mar 18, 2017 on Hotels
I just needed an inexpensive place to stay for two nights. The bed was surprisingly comfortable. That's all I was really looking for.
Comment from Hotel Management
Mar 24, 2017 by Heather, Hotel Management
I'm glad that we were able to provide what you needed, when you needed it.
1 out of 5
by Curtis

Horrible Hotel

Posted Mar 15, 2017 on Hotels
Horrible hotel in the middle of no where. New but already showing a great deal of age. Formica peeling on bath, room smelled bad, room not clean. I wouldn't stay here.
Comment from Hotel Management
Mar 24, 2017 by Heather, Hotel Management
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.