Ratings based on 127 Verified Reviews

2.8 out of 5
43% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from ft myers

Basic necessary place to stay

Posted Jan 6, 2018
Rooms unclean Halls have debris wit muddy foot prints, don't think they have been cleaned in many months
1 out of 5
by A verified traveler

NOT HAPPY

Posted Nov 20, 2017
I had no idea they were going to be working on this hotel...but even with that the problem was that they worked from 11pm to 5am...that is when guest are sleeping. They were very noisy and dusty...I just could not believe they did not do the working during the day when guest were out of our rooms instead of night when I was trying to sleep. Not happy at all and plan to ask for a refund of my money
Comment from Hotel Management
Dec 15, 2017 by Heather, Hotel Management
I'm sorry you were not happy during your stay with us.
2 out of 5
by A verified traveler

The potty didn't work and the A/C were on timers s

Posted Nov 5, 2017
The potty didn't work. Had to unplug it myself. The A/C was on a timer, so it was hot at night. Won't be staying there again
Comment from Hotel Management
Nov 20, 2017 by Heather, Hotel Management
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2017
Very basic arrangements, refrigerator not cleaned, washcloths were not changed out. Overall hotel decent enough for an overnight stay.
Comment from Hotel Management
Nov 20, 2017 by Heather, Hotel Management
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
1 out of 5
by Warren

Dirty Hotel

Posted Oct 19, 2017 on Hotels
In all my worldly travels, this is by far the dirtiest hotel I've ever stayed in. My room was filthy, in fact, the refrigerator had dirt, dead grass, leaves and some type of white powder substance all over the top of it. Looked like it hadn't been cleaned in years. The inside was almost as bad. The hallways and stairwells were also very dirty and the entire hotel smelled like cigarette smoke. People were smoking in the halls and on the stairs. The bed mattress was collapsed on one side so I ended up sleeping at an angle. Scary place.
Comment from Hotel Management
Nov 20, 2017 by Heather, Hotel Management
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
2 out of 5
by Kathleen

Not really comfortable

Posted Oct 16, 2017 on Hotels
The bed was extremely, extremely, uncomfortable. To me, that is one of the most important things about a night stay, so it was hard to sleep and made the experience negative. Sheets looked dusty. But for the price I paid I suppose it wasn't horrible.
Comment from Hotel Management
Nov 20, 2017 by Heather, Hotel Management
I'm sorry you found our beds uncomfortable. I hope you will give us another chance to impress you.
2 out of 5
by A verified traveler from Biddeford, Maine

Suite?

Posted Oct 10, 2017
Pros: Not much to like
Cons: put some dishware and cooking utensils in the kitchen
Location: not applicable, I was there to deal with damage to my mother's home from hurricane Irma.
I booked this hotel during the aftermath of hurricane Irma, I booked on Expedia.com because the pictures looked suitable for the stay I was looking for. Although the hotel has laundry facility, the soap dispenser was empty. Cost me $1.00 to find this out. I washed my clothing with shampoo. The "kitchen", equipped with microwave oven, two burner stove and sink, did not include dishware or utensils, nor did the room have any cookware. Kind of desired items when you are staying for a week in hopes of being able to cook a few meals in the kitchenette. The tenant in the room above me was pacing back and forth seemingly all night long for the entire week. I mentioned this to three different hotel employees. No offer to change my room to a different location, no questioning the offending hotel guest, not even an apology. I will more than likely never stay at this hotel again, once was enough!
Comment from Hotel Management
Nov 20, 2017 by Heather, Hotel Management
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
2 out of 5
by A verified traveler

Posted Oct 8, 2017
Worst hotel I have ever stayed in. Had to ask for fresh towels every day. Room was not what the description said. Had to ask for a table and chairs. Maid only cleaned the room once in the 8 days we stayed there. Spend the extra money and go somewhere else.
Comment from Hotel Management
Nov 20, 2017 by Heather, Hotel Management
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
2 out of 5
by A verified traveler

Not bad if you dont mind the smell of pot lol

Posted Sep 8, 2017 on Hotels
Entire Floor smelled of marijuana. bed was comfy and room was clean tho.
1 out of 5
by April

Hit or miss! Take your chances.

Posted Aug 16, 2017 on Hotels
Do not book this hotel! I reserved it for a one week stay and left after 24 hours! I moved rooms three times within that 24 hours. The hotel hallways smell like dog feces and other awful odors. In my second room, the A/C did not work. I slept in a third room separate for my belongings so I could have A/C. I left the next day. The staff seemed not bothered by my displeasure with my stay. Just refunded me and said "goodbye." I would not recommend you spend your money unless you really need this location but even then try for another hotel because there are others in the area.