Ratings based on 229 Verified Reviews

4.0 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2018
Cons: A little better breakfast, some fruit and more choice.
Nice - comfortable - breakfast is a little skimpy.
Comment from Hotel Management
Apr 3, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent stay! We appreciate the kind comments regarding the nice, comfortable facilities. While our hot breakfast offeing is above brand standard, we value your feedback and hope to make improvements to better meet the needs of our guests. Thanks for staying with us and we hope to have the opportunity to serve you again soon!
5 out of 5
Recommended
for Families
by A verified traveler

Nice family friendly place.

Posted Mar 15, 2018
We had a great three nights here, nice swimming pool for the children to play in, and restaurant close by, staff very friendly.. :)
Comment from Hotel Management
Mar 16, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent stay at the Super 8 Fort Nelson! We are happy to hear that your family enjoyed the visit and we reaaly appreciate the comments regarding our "very friendly employes", our great location and the nice swimming pool and water slide facility! Thanks for the feedback and for staying with us and we look forward to serving you again! Super 8 Fort Nelson Team
3 out of 5
by A verified traveler

Business trip.

Posted Feb 6, 2018 on Hotels
Location of the hotel was good, room comfort was good but felt the bathrooms was not cleaned well, garbage left in the trash can from the previous guest which was not nice to see. Overall, not sure if I would stay here again and there are other hotels in the area to try.
Comment from Hotel Management
Feb 6, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent stay and for the feedback regarding your experience. We work hard to maintain a standard of consistently friendly and courteous service and clean, comfortable rooms. I am sorry that we did not meet the mark on this occasion and we will work with our team to identify and correct the issue. We hope to have the opportunity to serve you again should you return to the area and thank you for staying with us on this occasion. Duncan Matheson General Manager
3 out of 5
by A verified traveler

Rude

Posted Feb 2, 2018 on Hotels
Receptionist was very rude during check-in. Toiletries where sparse and lotion (in dispenser) was empty. Had to ask for condiments for breakfast because they had ran out and not replaced them. Comforter was older and was coming apart.
Comment from Hotel Management
Feb 5, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent stay with us! We take pride in offering consistently courteous and friendly service and we are dispppointed that we did not meet your expectations during check in. We appreciate your feedback regarding the other areas where we can improve and we will certainly share your comments to help out team improve. Thanks for choosing to stay with us and we hope to use this information to improve your experience! Duncan Matheson General Manager
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 29, 2018 on Hotels
The Hotel was nice, had to move rooms because the heat didn’t work second room was fine but I found a dirty wash cloth in the tub when I went to take a shower. Not much open for food if you will be arriving in the area late, 9pm is when I got in.
Comment from Hotel Management
Jan 31, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent stay at The Super 8 Fort Nelson! We will pass on your kind comments regarding the nice facilities and service at the hotel, and, the valuable feedback regarding the issues with heat and cleaning rag left in the tub. Thanks for your business and we hope to serve you again soon! The Super 8 Fort Nelson Team
5 out of 5
by A verified traveler

Private outside doors and breakfast

Posted Jan 26, 2018 on Hotels
Great family hotel, breakfast was much enjoyed because we were just passing thru and did not feel like using extra time to find somewhere to get food early in the morning before leaving. First floor rooms have private outside facing doors. This was prefect for bringing in bags from the car and the dog. Overall was an enjoyable much needed stay after a long drive
Comment from Hotel Management
Jan 27, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent visit to the Super 8 Fort Nelson! We are very happy to learn that your family enjoyed the free hot breakfast , our convenient and pet friendly drive up rooms and our facilities ... I hope you all had time for a swim and slide in the pool! Again, we really appreciate your kind feedback (which we will share with the team) and for your business and we hope to serve you again soon! Super 8 Fort Nelson Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2018
This hotel was clean and the staff very friendly. Enjoyed our stay.
Comment from Hotel Management
Jan 27, 2018 by Duncan, Hotel Management
Thanks for taking the time to review your recent stay at the Super 8 Fort Nelson! We are happy to see that you enjoyed your stay and we appreciate the kind comments regarding the friendliness of the staff and the cleanliness of the hotel . We will be sure to pass on your kind feedback to our team. Again, thank you for the feedback and for your business and we hope to serve you on a future visit! Super 8 Fort Nelson Team
3 out of 5
by A verified traveler from North Vancouver

Posted Dec 19, 2017
Second time staying there for a week for work in the past two months. The hotel is quiet, wifi is decent, and the hot tub makes for a great end to the day after working outside in the cold. The kitchenettes are a huge bonus so we don't have to microwave everything or eat out every day. Thanks!
Comment from Hotel Management
Dec 20, 2017 by Duncan, Hotel Management
Thanks for taking the time to comment on your recent stay at the Super 8 Fort Nelson! We are pleased to learn that the hotel is meeting your needs, being quiet, well equipped and especially useful for longer stays where you can prepapre your own foods. We would be happy to determine how we can improve your future visits even more and look forward to serving you again. Duncan Matheson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted Nov 12, 2017
Well located, inexpensive, clean and comfortable. I'd definitely stay here again.
Comment from Hotel Management
Nov 14, 2017 by Duncan, Hotel Management
Thanks for taking the time to review your recent visit to Super 8 Fort Nelson! We appreciate the kind comments regarding the comfortable, clean facilities ; the location and the great value you received. Our team works hard at making sure our guests have a great experience and we will be sure to share your feedback with them. We look forward to serving you again! Super 8 Fort Nelson Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Had to overnight it here one night.

Posted Oct 30, 2017
Pros: Location, cleanliness, friendly staff.
Cons: Nothing that I can think of, was satisfied as is.
Location: Restaurants and gas stations all within this hotel, breakfast in the morning. Modern rooms.
Great rooms, comfortable beds, clean, great parking and friendly staff.
Comment from Hotel Management
Oct 31, 2017 by Duncan, Hotel Management
Thanks for taking the time to comment on your recent stay at the Super 8 Fort Nelson! We appreciate your kind comments regarding the friendliness of the employees; the cleanliness of the facilities; the free hot breakfast, the great location of the hotel and the overall value offered. Your feedback is welcome and will be shared with our hardworking team, and, we look forward to serving you on a future visit. Super 8 Fort Nelson Team