Ratings based on 174 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance to restaurants

Posted May 23, 2017
I will rate hotels based on my experience but I do not write about my stays
Comment from Hotel Management
May 23, 2017 by Jim, Hotel Management
Thank-you for staying with us at the Super 8 Fort Nelson. Your review of our property is important to us as guest reviews are the best standards to which we can assess our cleanliness and service. We hope to see you again , soon. Jim/GM Super 8 Fort Nelson
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice experience with super 8 in ft. Nelson

Posted Apr 23, 2017
I got into fort Nelson late and they were super accommodating. Check in was fast and easy and we even had a continental breakfast in the morning :)
Comment from Hotel Management
May 8, 2017 by Jim, Hotel Management
Thank-you for staying at the Super 8 Fort Nelson and for taking the time to review our customer service and our property. We strive to be as seamless as possible on check-in so we are pleased that you noticed. Please come back soon! Jim/GM S8FN
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks, Alaska

Road Trip

Posted Apr 19, 2017
Pros: The discount at the restaurant next door.
Cons: The breakfast buffet was limited for gluten free diet.
Location: Boston's Pizza next door!
After a very long day the staff warm greeting was welcomed.
Comment from Hotel Management
May 8, 2017 by Jim, Hotel Management
Thanks for staying with us Ronnie. Your comments were passed on to our staff and we hope you will return soon to experience a great breakfast to start your day! Jim/GM S8FN
1 out of 5
by A verified traveler

Dirty Hotel room

Posted Feb 23, 2017
Got checked into a hotel with a dirty room, not an ideal first impression.
3 out of 5
by A verified traveler from Mak

Got checked into a dirty room

Posted Feb 18, 2017
Got checked into a room that obviously hadnt been cleaned. Shower head lacked pressure and was not a pleasant experience.
Comment from Hotel Management
Feb 20, 2017 by gm@Super8FortNelson, Hotel Management
Thank you for taking the time to give us your comments about your recent stay at the Super 8 Fort Nelson. I sincerely apologize for checking you in to a dirty room. I have addressed the issue with our Housekeeping Supervisor. I certainly hope that you will reconsider and stay with us in the near future so that we may be able to redeem ourselves to you.
3 out of 5
by Chelsea

Posted Feb 8, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete the survey about your recent visit to Super 8 Fort Nelson. We certainly hope that you enjoyed your visit and hope that we will again have the pleasure of your company in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Terrace, BC

Nice hotel with enough parking for our trailer.

Posted Nov 24, 2016
Pros: Nice to have such a nice hotel in the north - remote.
Cons: Hotel mngmt should take more time to inspect the rooms. Residents see the corners cut in cleaning and/or maintenance that should be addressed.
Location: Central to town, basic restaurants w/in walking distance.
The hotel made changing our reservations seamless and easy. We needed special parking for a trailer.
Comment from Hotel Management
Nov 27, 2016 by Mounir R., Hotel Management
Dear Valued Guest I would like to thank you for staying at the Super 8 Fort Nelson and for your feedback and rating. Thank you for your suggestion and I will definitely take that into consideration in my day to day operation and will address issues accordingly Looking forward to welcoming you back in our hotel Thanks again
3 out of 5
by A verified traveler

No soap!

Posted Oct 16, 2016 on Orbitz
Rude hotel staff. No soap in the bathroom when I arrived in my suite. Bed was not comfortable. Slow WIFI. Will try another hotel next time.
Comment from Hotel Management
Nov 3, 2016 by Mounir R., Hotel Management
Dear Valued Guest Thank you for your recent stay at the Super 8 Fort Nelson and for your review and rating. I apologize if we were unable to meet your expectations and will work on your comments. Once again, thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

Great stopping point

Posted Oct 12, 2016
Pros: Pool and hot tub. Friendly staff.
Cons: Smell of cigarette smoke in the hallway
My son and I stopped in Fort Nelson on the way from Oregon to Alaska. Would have given the Super 8 Fort Nelson 5 starts except for the smell of cigarette smoke in the hallway. Appreciated that our first floor room had entrance from inner hallway as well as secondary entrance from parking spot. Room was generous size with fridge, small bar sink and microwave. Pool with slide and hot tub were excellent way to wind down from long day of driving. Very helpful staff and great options for breakfast. Would definitely stay again and recommend.
Comment from Hotel Management
Oct 16, 2016 by Mounir R., Hotel Management
Dear Valued Guest Thank you for your stay at the Super 8 Fort Nelson and for your feedback and rating. I apologize for the cigarette smell in hallways and this is only available in smoking floor, in your next stay please request a room in upper floors and you won't feel the smell I am gld you liked our hotel services and staff and looking forward to welcoming you again in our hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from AK

Great place to stay.

Posted Oct 2, 2016 on Orbitz
The rooms were comfortable and clean. They took my cats with no issues. Laundry facilities were nice, and there are a couple of restaurants nearby. Desk staff were helpful and competent. Breakfast was very good. We got in too late to go, but the pool looked awesome, with a waterslide and Jacuzzi. One of the better places we stayed on our trip up the Alcan. Would definitely stay again.
Comment from Hotel Management
Oct 16, 2016 by Mounir R., Hotel Management
Dear Valued Guest Thank you for your feedback and comments about our hotel and services. I am glad you liked our hotel and for late arrivals, we do allow them to use the pool and hot tub, you only needed to ask. We look forward to welcoming you back in our hotel and thanks again