Suite, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
120 Town Crest Road, Fort Saskatchewan, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 462 reviews" "
Rating 8 - Good. 140 out of 462 reviews" "
Rating 6 - Okay. 34 out of 462 reviews" "
Rating 4 - Poor. 10 out of 462 reviews" "
Rating 2 - Terrible. 13 out of 462 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

trudi

Traveled with family
I made reservations s for 2 rooms and asked for them to be on the same floor. I was told when I called to check that they were located on the same floor, unfortunately when I arrived this was not true. Also my suite was not ready at check in, I was told she would notify me, thst did not happen. Nor were the lg bath towels brought that she indicated would be delivered. I had 5 minor children with me , these small consciences woudhave been appreciated.
Stayed 1 night in Mar 2024

10/10 Excellent

ellery

Traveled with family
Liked: Staff & service
Was very dark and dull looking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lyndon

Liked: Amenities
It was clean
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we would go there again
Stayed 1 night in Mar 2024

6/10 Okay

kathy

Stayed 1 night in Mar 2024

8/10 Good

Colton

Stayed 1 night in Mar 2024

2/10 Terrible

Kenzie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lady at the desk was pretty rude
Stayed 1 night in Feb 2024

2/10 Terrible

Crystal

Traveled with family and small children
We unfortunately arrived when there was a sporting event for kids. It was very noisy and we had to conplain to the front desk. When checking out we were dismissed and not even asked how our stay was. Pillows were horrible and it was 25 degrees in our room when we arrived.
Stayed 1 night in Feb 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Evans

Stayed 1 night in Feb 2024

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good!
Stayed 2 nights in Feb 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good. Steamed veggies for breakfast? Nooooo
Stayed 3 nights in Jan 2024

10/10 Excellent

Cory, Chestermere

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jan 2024

10/10 Excellent

travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel cheap price for night rooms were clean and pool and hot tub were fun
Stayed 1 night in Jan 2024

10/10 Excellent

Cherie

Stayed 1 night in Jan 2024

8/10 Good

Jaime

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very early. We missed breakfast but were able to get muffins apples and oranges.
Stayed 1 night in Jan 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Went above what we expected. Would come back when neck in Fort Saskatchewan.
Stayed 5 nights in Dec 2023

8/10 Good

Ron

Liked: Cleanliness, staff & service, room comfort
We got in late and hostess let us use the pool an extra hour after it closed
Stayed 1 night in Dec 2023

8/10 Good

Laurel

Traveled with family
We always enjoy staying at the Comfort Inn for our extended family Christmas gathering. The location is central, the staff accommodating and the facilities perfect for our needs.
Stayed 1 night in Dec 2023

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service!
Stayed 2 nights in Dec 2023

8/10 Good

Rita

Stayed 1 night in Dec 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly clean room, and friendly and helpful staff.
Stayed 1 night in Nov 2023

8/10 Good

Carly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, check in was quick, pool and hot tub the kids loved, breakfast actually had real eggs and not powdered. We did find someone else's sock and redbull under the bed in our room though. But overall great stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Traveled with family and small children
Up to date, great staff!
Stayed 1 night in Nov 2023

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the pool and water slide
Stayed 1 night in Sep 2023

10/10 Excellent

Rie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and we enjoyed breakfast and pool.
Stayed 1 night in Aug 2023

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

morgan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the slide
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for the price. The pool and included breakfast was a bonus. We just needed something simple for a stop on our way home and this exceeded our expectations.
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Stayed 2 nights in Aug 2023

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, pool and rooms were nice and clean. Would have liked the breakfast to have been available later than 8.30 AM on a weekday.
Stayed 1 night in Aug 2023

10/10 Excellent

Rodmehr

Stayed 1 night in Aug 2023

6/10 Okay

Bonnie

Stayed 1 night in Aug 2023

10/10 Excellent

Stewart

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again a very pleasant stay at the Comfort Inn.
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness
We have stayed at this property before but were disappointed on this last visit. The toilet and tub in our room were not cleaned well, the waterslide stairs were very grimy, the toilet at the pool was covered in fecal matter, and the tables at breakfast were not wiped clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Derek, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quick stay.
Stayed 1 night in Aug 2023

10/10 Excellent

MAHER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their swimming pool slide was big, steep and high, kids and grown up will like it. Yet the front desk staff "Megha" was so friendly and helpful. The breakfast was up to the full standards of Canadian breakfast, nice and warm.
Stayed 1 night in Aug 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in good shape and appears well. There are some minor maintenance that could be done but comes with any building as it ages.
Stayed 2 nights in Jul 2023

10/10 Excellent

Chelsea

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Kids loved the pool!!
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no towels in the pool area, front desk had none. hot tub was not in operation gym had no weights, or a bin for dirty towels so there was a big pile on the floor Hair dryer in the bathroom almost caught on fire when used.
Stayed 1 night in Jul 2023