Ratings based on 71 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Slave Lake AB

Close to hospital and amenities.

Posted Jan 15, 2017
Was in town for a medical procedure as an outpatient. Hotel just across street from Hospital. Room was lovely, and got a great deal through Expedia. Very nice staff. My only wish is that there would be a restaurant on site.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, loved the bed

Posted Jan 14, 2017
Nice hotel, loved the bed............,.............................
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 4, 2017
We're in town for a wedding and the hotel was quiet but great! Breakfast was good! Nice breakfast room! Thanks to the staff for great hospitality!
Comment from Hotel Management
Jan 12, 2017 by Leydamae, Hotel Management
Thank you for taking the time to let us know about your stay. Our breakfast room is a definitely great asset for our guests I am very happy that you enjoyed the breakfast and the team we have in place. They certainly do love what they do and helping people.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Dec 30, 2016
We only stayed one night but were really impressed with the customer service and cleanliness of the hotel. I would highly recommend this hotel.
Comment from Hotel Management
Jan 8, 2017 by Andrew, Hotel Management
Thank you very much for taking the time to let us know about your experience with us and recognizing the great team we have here at the Kanata and the impact that has on the cleanliness in our rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
So nice, so comfortable, great location. Jetted tub and steam shower were amazing!
Comment from Hotel Management
Jan 8, 2017 by Andrew, Hotel Management
Thank you very much for taking the time to let us know about your stay. The Jacuzzi Suites are pretty amazing and the steam shower is a great way to unwind. Thank you again and I hope you had ana amzing holiday season.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Front desk was very nice rooms were nice and clean bed we very comfy
Comment from Hotel Management
Jan 8, 2017 by Andrew, Hotel Management
Thank you very much for taking the time to let me know about your stay. I am very happy you enjoyed the room and found it clean and comfortable. I hope we can have the opportunity to serve you again when you are in our region.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wetaskiwin, AB

Posted Dec 11, 2016
Everything was consistent with a high ranking hotel until after I had checked out. That is when the "going beyond" showed up. I had forgotten to plug in my Jeep and first it would not start. They lent me a battery pack that was OK. But still no go due to my error. I got done with what I needed and called for a tow truck in the afternoon. They let me use a back part of the lobby area while waiting. It had warmed up to -24 outside and with the boost from the tow truck I was back on the road again. I need to be back in Fort Saskatchewan in late January and already mas my reservation here.
Comment from Hotel Management
Jan 8, 2017 by Andrew, Hotel Management
Thank you very much for letting me know about your stay and thank for the amazing story abut how our team went above and beyond. This truly is great to hear and I will make sure my team is aware of the awesome experience you had. Thank you again and I look forward to hopefully meeting you when you come back to Fort Saskatchewan.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
My stay was very comfortable, safe, and relaxing. The breakfast could have been fresher
Comment from Hotel Management
Jan 8, 2017 by Andrew, Hotel Management
Thank you very much for taking the time to let us know about your stay with us. I am very happy you found our hotel comfortable and were able to relax while you were with us. Thank you for the feedback on our breakfast. We absolutely do our best to make sure that we are providing a quality breakfast to our guests while they are with us and I apologize that we fell short on this day. Thank you again and we hope to be able to serve you again when you are in Fort Saskatchewan.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge

Great place to stay

Posted Dec 7, 2016
I was really impressed with the quality of service. Staff was super friendly. I even saw one of the staff lend out his personal jumper cables to a client that was having vehicle troubles. Rooms were clean. Since I'm one of those people that is very particular about the washroom - this hotel has very nice clean washrooms. This hotel is also super close to all amenities. I will definitely stay here again if I find myself in Fort Saskatchewan.
Comment from Hotel Management
Dec 8, 2016 by Andrew, Hotel Management
Thank you very much for the review and taking the time to let us know about your stay. We absolutely do have a great team and definitely do anything we can to go above and beyond to make our guests feel at home. I am very glad to hear you found our hotel clean. This is something we take a lot of pride in and strive to do the best we can. We understand clearly the importance of this to our guests and know that cleanliness is something that will showcase our hotel and keep our guests coming back. Thank you again for the kind words and the review. We hope we can serve you again when you are in Fort Saskatchewan.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2016
Pleasant staff and easy check in -- decent breakfast -- quiet, and easy access to major shopping mall.
Comment from Hotel Management
Oct 27, 2016 by Andrew, Hotel Management
Thank you very much for the review and I am happy you enjoyed the hotel. We look forward to serving you again.