Everything was consistent with a high ranking hotel until after I had checked out. That is when the "going beyond" showed up. I had forgotten to plug in my Jeep and first it would not start. They lent me a battery pack that was OK. But still no go due to my error. I got done with what I needed and called for a tow truck in the afternoon. They let me use a back part of the lobby area while waiting. It had warmed up to -24 outside and with the boost from the tow truck I was back on the road again. I need to be back in Fort Saskatchewan in late January and already mas my reservation here.
Comment from Hotel Management
Jan 8, 2017 by Andrew, Hotel Management
Thank you very much for letting me know about your stay and thank for the amazing story abut how our team went above and beyond. This truly is great to hear and I will make sure my team is aware of the awesome experience you had.
Thank you again and I look forward to hopefully meeting you when you come back to Fort Saskatchewan.