Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, FL

Nice hotel, close to the entire city

Posted Aug 5, 2015
Pros: Location was the best.
Cons: Breakfast was the same every day. But it was ok, nothing exceptional.
Location: Good restaurants in the immediate areas, and close to I-540. Lover the location.
The hotel was being renovated, and there was dust all over the lobby. However, the room was nice, but needed some maintenance. Nonetheless, it was very clean, and the location was close to everything in the city. Less than a mile from the Fort Smith Regional Airport. Good restaurants at walking distance. I will stay here again.
2 out of 5
Recommended
for Couples
by John from Omaha

Renovation in progress

Posted Jun 1, 2015 on Hotels
Hotel under renovation. OK for what was going on. Definitely needs some work done throughout. Still not bad for the price.
2 out of 5
by A verified traveler

Disappointing

Posted May 12, 2015
Pros: Nothing
Cons: Everything
The room itself was dated. The hallways and lobby were under construction. A lot of dust and seemed to be short on staff. The breakfast was not that great and lacking in variety.
4 out of 5
Recommended
for Families
by HUGO from Grand Prairie TX

good

Posted May 12, 2015 on Hotels
everything was pretty good
2 out of 5
by A verified traveler

Never again

Posted Mar 30, 2015
Will not book this hotel again. From the room to the non hospitality to the dry eggs and jerky sausage of a breakfast. I will never return to this hotel.
2 out of 5
by A verified traveler

Its falling apart

Posted Mar 25, 2015
as soon as we arrivedthe clerk was busy speaking among other people holding a conversation while we wait we did receive a greeting but did not receive a smile or enjoy your stay as soon as we entered our room we notice the carpet was falling apart bathroom corners was moldy doors corners we're splitting toilet with chipped seat..two of the lamps did not have light bulbsand the fridgerator could not be adjusted because it was on freezing which it frozen all of our drinks and foodeven know there was a sign of under construction maintenance the clerk still should have put us in a room that was up to date instead of a room that was falling apart.
2 out of 5
Recommended
for Business Travelers
by Kenneth from Branch , ar

Not great

Posted Mar 12, 2015 on Hotels
Bed was uncomfortable and out dated.
4 out of 5
Recommended
for Families
by Donita from Branson, MO

very good

Posted Mar 3, 2015 on Hotels
Everyone was friendly and helpful. Very nice and I will be using this hotel again.
3 out of 5
Recommended
for Couples
by Floyd from Newton

Ok for an overnight stop.

Posted Jan 5, 2015 on Hotels
Nice staff, clean room, comfortable bed, but the decor is rather dated. Lots of shopping and places to eat nearby. Breakfast was adequate and included in the room fee.
5 out of 5
Recommended
for Families
by A verified traveler

great place, next time i won't reserve online

Posted Dec 30, 2014 on Hotels
The breakfast wasn't bad; they had muffins, cereal, and the waffle maker. I didn't try the eggs or sausage but my husband said it was gross. The rooms were really quiet and the beds were great! I was kinda bummed that i made my reservation online and my room was 20 dollars more than my aunt's Who just walked up to the desk and asked for a room.