Ratings based on 141 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Burleson, TX

Convenient and still quiet

Posted Apr 9, 2017
Pros: Bed, pillows, and linens were so comfortable. Good breakfast buffet with excellent coffee.
Cons: Can't think of anything.
Location: Right of the highway yet on a quiet side street near fast food, retail, and restaurants. Van Buren has a free trolley tour of its historic downtown.
Although right off I40, it was still very quiet and we were able to have a good night's rest. It is conveniently located to restaurants, fast food for a quick snack, and retail. The bed and linens were very cozy and comfortable. Free breakfast buffet was tasty and served in a spotless dining nook. Coffee was perfect.
Comment from Hotel Management
Apr 10, 2017 by Angie, Hotel Management
Thank you for your excellent survey. We do focus on quiet & comfortable rooms off the I-40 with full hot breakfast. Glad you liked our coffee and local restaurants. Hope to see you soon again!
5 out of 5
by Paul

Posted Mar 26, 2017 on Hotels
We had a great stay! Dustin was very helpful, friendly and informative. He told us about breakfast and told us he was there until 11:00 if we needed anything at all to let him know, he told about the discount at the Italian restaurant. He is a great asset to your company. The check in process was speedy and hassle free. Would definitely stay again.
Comment from Hotel Management
Apr 10, 2017 by Simon, Hotel Management
Thank you for your excellent survey. We do focus on being friendly and provide comfortable clean rooms with time of premium essence. There are plenty of good eateries nearby Italian being one of them with some discount agreed. Hope to see you soon again!
3 out of 5
by SHYLA

Posted Mar 18, 2017 on Hotels
I wish the hotels.com app stayed that this was a MOTEL instead of a hotel.
Comment from Hotel Management
Mar 26, 2017 by Simon, Hotel Management
Thank you for your comments which are noted You surely need to understand the difference between a hotel and motel before making any reservation in future
5 out of 5
by Matthew

Posted Mar 1, 2017 on Hotels
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Thank you for 5 star rating: much appeciated
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 27, 2017
Clean and comfortable room. Would definitely stay again.
Comment from Hotel Management
Feb 27, 2017 by Angie, Hotel Management
Thank you for your comments - glad you liked our clean & comfortable rooms
4 out of 5
by Dan

Good place to stay.

Posted Feb 18, 2017 on Hotels
All good except one day the maid didn't bother to make the bed properly. Just sort of pulled the sheets up.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We apologize for maid not making your bed properly. Did you report this to any of our staff on duty? We could have resolved it immediately - thank you for staying with us & informing us!
5 out of 5
by James from NM

Great stay, and excellent location for travelers!

Posted Feb 11, 2017 on Hotels
Everything was great, from room cleanliness, to hospitality. Thanks!
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for your comments - see you again
5 out of 5
by mary

Posted Feb 8, 2017 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for 5 star review
3 out of 5
by A verified traveler

It was okay

Posted Feb 7, 2017 on Hotels
There was a huge stain on the bed quilt and somebody's hair in the bathroom
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Apologies on the stain & hair. Did you report this to front desk? We colud have allocated another room. Thank you for staying with us - much appreciated
4 out of 5
by A verified traveler

Posted Feb 5, 2017 on Hotels
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you