Hello Belinda & Mike,Thank you for choosing to leave a review after your recent stay at our RED ROOF INN FORT SMITH DOWNTOWN. We're elated to see that you were provided with great service by our staff, while you enjoyed the cleanliness of your room and the convenience of our location. Feedback such as yours is always an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for leaving your review, we hope to see you again soon.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Aman,Thank you for choosing to stay at our Red Roof Inn Fort Smith Downtown. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hi Nicole,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Fort Smith Downtown. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Drew,Thank you for taking the time to tell us about your experience at the Red Roof Inn Fort Smith Downtown. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness, the less than ideal staff encounter and the other concerns you listed. We value your business and would like to assure you that this is not a reflective of our usual standards. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Kym,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FORT SMITH DOWNTOWN. We apologies for the lack of coffee. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Red Roof Management

Hello Viktor,Thank you for writing to us about your recent stay at our Red Roof Inn Fort Smith Downtown. We are pleased to know that you had a good experience with the room. However, we are utterly disappointed to learn that you encountered noise disruptions during your visit. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Dear Krystle, We at the Red Roof Inn Fort Smith Downtown are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Diana, Thank you for taking the time to tell us about your experience at the Red Roof Inn Fort Smith Downtown. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the linens, the odor of the room and the heat situation. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Amanda,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Fort Smith Downtown. It is so rewarding to read that you enjoyed the cleanliness and affordability of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

Hello Sidney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT SMITH DOWNTOWN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Amy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FORT SMITH DOWNTOWN. It’s great to hear that you found our property to be pet-friendly and suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Thank you, Shaletha, for being our guest at the Red Roof Inn Fort Smith Downtown. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Lane,The staff at the Red Roof Inn Fort Smith Downtown and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Dominique, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Smith Downtown and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi DJ,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Fort Smith Downtown with us. It was so rewarding to see that we earned your perfect score with our friendly and helpful staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Hi Shaletha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Fort Smith Downtown. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another good experience the next time you’re in the area.Sincerely,RedRoof Management

Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT SMITH DOWNTOWN and I appreciate your 4/5 rating following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Jayme,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FORT SMITH DOWNTOWN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Linda,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN FORT SMITH DOWNTOWN. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. You highlighted our cleanliness and our available amenities. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Robriale,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN FORT SMITH DOWNTOWN. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear John,Thank you for telling us about your recent visit to RED ROOF INN FORT SMITH DOWNTOWN. It's good to read that our clean room and close proximity to the National Park pleased you. However, you indicated that the noise disturbances you faced hindered your experience. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Gene, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT SMITH DOWNTOWN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Kelsey,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fort Smith Downtown. We sincerely appreciate your 3/5 rating and that you were pleased with the location of our property. However, you highlighted that you were unpleased with the the faulty air conditioner, the towels you described, along with the other listed hindrances. Please accept our sincerest apologies for any inconvenience caused. Nevertheless, our team is committed to satisfying our guests, so we are very thankful for your feedback.We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely, Chevanese RediResponse Specialist

Hi Chauntae!Thank you for taking the time to write a review of your stay at Red Roof Inn Fort Smith Downtown. I was disheartened to see that you had a less than ideal stay as you indicated the towels were dirty and there was an issue with the walkway. Please accept our most sincere apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. I will certainly bring this to the property’s attention in an effort to address your concerns as we strive to become the brand of choice for lodging. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Devorine RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT SMITH DOWNTOWN and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Lyndsey,Thank you for sharing your experience with us. The situation you described regarding the communication given about your reservation which resulted in you leaving is truly regrettable. We are very sorry for your experience. Whilst I am not privy to the circumstances surrounding your reservation, your comments will be reviewed by the team in an effort to have your issue addressed so no other guest have this same experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Thank you for choosing Red Roof Inn Fort Smith Downtown. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Hi Kevin!I appreciate your comments regarding your recent stay at the Red Roof Inn Fort Smith Downtown. I am happy to hear our location is great. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Hello Dawn,We appreciate your honest feedback following your stay at Red Roof Inn Fort Smith Downtown. I am disappointed to hear that you weren't thoroughly impressed with your visit. You indicated the location was noisy due to the close proximity to the main road, the room door didn't have a security latch and our location is 5 miles off the interstate. Please accept our most sincere apologies. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for sharing your comments with us. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Devorine RediResponse Specialist

Dear Janice,Thank you for taking the time to tell us about your experience at the RED ROOF INN FORT SMITH DOWNTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Daxton,I appreciate you sharing your feedback following your stay at the Red Roof Inn Fort Smith Downtown. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Adraine Red Roof Management RediResponse Specialist

Hello Paul,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Smith Downtown and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediResponse Specialist

Dear Alan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FORT SMITH DOWNTOWN. It's great to hear that you were pleased with the location of our hotel. However, you indicated that your experience did not meet your expectations due to our service and hospitality not being up to your standards, the encounter you mentioned regarding your room, stained blankets, and the other highlighted concerns. I am sorry for any inconvenience that this may have caused. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your experience. We wish you all the best in your future travels.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hi Shelly! Thank you for taking a moment to rate your stay. We're glad to have earned your 3/5 score, but would've loved to have had accompanying comments to know where we could have improved. Wishing you all the best in your future travels and we hope to see you again.

Hello Nadine, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Smith Downtown and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Dear Jessica,Thank you for taking a moment to share your feedback following your recent stay. Myself and the staff at the RED ROOF INN TUPELO are thrilled to see your 10/10 rating and that we met your standards. We are happy to read our location was amazing for you, you were pleased with our friendly staff and we offered a convenient home away from home stay. Comments like yours are always an encouragement as we aim to continuously improve the quality of our guest experiences by providing exceptional services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee RediResponse Specialist

Hello Roger, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Fort Smith Downtown. We appreciate your 6/10 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your comments with us. Our Red Roof team look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist