Ratings based on 387 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 14, 2018
Called to get extra blankets and was told there were none due to laundry being down the guy was very rude about it
Comment from Hotel Management
May 14, 2018 by Greg - GM, Hotel Management
Maria, I do apologize for the service you received during your stay. This is not how our staff is trained to work with guest. There was an issue with blankets but there should have been a reasonable solution to your request. I am sorry you had to encounter this issue. I hope the rest of your stay was enjoyable with pool and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Mar 29, 2018
Very Clean hotel and rooms, great staff and Family Friendly would definitely recommend!!!
Comment from Hotel Management
Apr 2, 2018 by Greg, Hotel Management
Thank you for the nice remarks. We are happy that you enjoyed your stay
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Kvd

Posted Mar 14, 2018
Hotel was easy to find. The staff was attentive. The room was clean and pretty.
Comment from Hotel Management
Mar 14, 2018 by Greg - GM, Hotel Management
Kvd, Thank you for the great feedback. We strive to make sure every guest is happy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ozark

Posted Mar 2, 2018
I enjoyed the staffing, they made sure that we was taken care of.
Comment from Hotel Management
Mar 6, 2018 by Lavonda, Hotel Management
Thank you for your feedback. We are happy that you enjoyed your stay and experienced great customer service. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2018
Staff was very friendly and efficient. Hotel is Beautiful and my room was luxurious. Loved it and will be going back!!!!
Comment from Hotel Management
Feb 19, 2018 by Greg, Hotel Management
Thank you for choosing Hampton Inn Fort Smith. We are happy that you had a great stay. Thank you for recognizing the staff's effort to make guest happy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2018
Very nice attendant checked us in; she knew we were tired and gave us a room downstairs. Clean hotel
Comment from Hotel Management
Jan 25, 2018 by Greg - GM, Hotel Management
Thank you for choosing Hampton Inn. We are happy that you enjoyed the cleanliness and staff service. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Right off the Interstate, clean, and comfortable

Posted Jan 9, 2018
This is our second stay here. I plan to make this hotel our choice every time we’re in the area.
Comment from Hotel Management
Jan 25, 2018 by Greg - GM, Hotel Management
Karen, Thank you for choosing the Hampton. We are happy to be your hotel of choice. See you next time.
5 out of 5
by A verified traveler

Clean and comfortable

Posted Jan 5, 2018 on Hotels
It was a very friendly hotel and a comfortable stay.
Comment from Hotel Management
Jan 8, 2018 by Lavonda, Hotel Management
Thank you for your response. We are happy that you enjoyed your stay with us and experienced excellent customer service.
5 out of 5
by Raylene

Great Pool

Posted Jan 3, 2018 on Hotels
The only hotel with an indoor pool. This was an important request of my daughter as we had a girls night away from home
Comment from Hotel Management
Jan 8, 2018 by Lavonda, Hotel Management
Thank you for your feedback. We are glad that we could accommodate your daughter's request for an indoor pool. Please come back.
5 out of 5
by A verified traveler

Posted Jan 3, 2018 on Hotels
Comment from Hotel Management
Jan 8, 2018 by Lavonda, Hotel Management
Thank you for your rating.