Checkin was quick enough. They made me run my card for incidentals. Thankfully, nothing was actually taken off my card. The lady running the lobby that night knew of a great place to eat within walking distance. Calking near the tub needs to be redone and there were cigarette burns in my bedding. All that aside, I would stay here again.
Comment from Hotel Management
Jan 18, 2017 by GuestRelationsS8, Hotel Management
Thank you for choosing us. We apologize for the lack of supervision by parents. We try to ensure that parents supervise their children in the breakfast and pool area by signage. Children under 14 are not allowed to swim without a parent or guardian and children under 16 are not allowed to operate the waffle iron. However, our staff has to play many roles and babysitting can be one. If the children are being unruly, the staff is directed to locate parents and request they come to supervise.
Our policy regarding 3rd party reservations is to accept a credit card or a cash deposit upon check-in. The only charge or loss of deposit comes only after having checked the room for loss or damage. It is unfortunate that we have to do this at all, but...
Thank you for letting us know about the maintenance issues so that we may resolve them. Also thank your for staying with us and we look forward to your next visit.