Ratings based on 309 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice economical

Posted Feb 21, 2017
Pros: Rates, breakfast, cleanliness
Cons: Elevator for the handicap
Location: Near I40. Historic downtown with a variety of resturants, cafes, antique stores, historical Court House, Scenic railway passenger train trip
Hotel and rooms very clean , hot breakfast, close to interstate, resturants, Walmart super Center , Historic downtown Van Buren. Great rates.
Comment from Hotel Management
Feb 22, 2017 by GuestRelationsS8, Hotel Management
Awesome! We were happy to have you. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Decent hotel

Posted Jan 15, 2017
Pros: Close to the highway but still quiet.
Cons: Breakfast was overrun by children with little adult supervision.
Checkin was quick enough. They made me run my card for incidentals. Thankfully, nothing was actually taken off my card. The lady running the lobby that night knew of a great place to eat within walking distance. Calking near the tub needs to be redone and there were cigarette burns in my bedding. All that aside, I would stay here again.
Comment from Hotel Management
Jan 18, 2017 by GuestRelationsS8, Hotel Management
Thank you for choosing us. We apologize for the lack of supervision by parents. We try to ensure that parents supervise their children in the breakfast and pool area by signage. Children under 14 are not allowed to swim without a parent or guardian and children under 16 are not allowed to operate the waffle iron. However, our staff has to play many roles and babysitting can be one. If the children are being unruly, the staff is directed to locate parents and request they come to supervise. Our policy regarding 3rd party reservations is to accept a credit card or a cash deposit upon check-in. The only charge or loss of deposit comes only after having checked the room for loss or damage. It is unfortunate that we have to do this at all, but... Thank you for letting us know about the maintenance issues so that we may resolve them. Also thank your for staying with us and we look forward to your next visit.
4 out of 5
by Dee

Great stay

Posted Dec 28, 2016 on Hotels
Great stay for an overnight trip! Very friendly staff. Clean quiet room.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
We appreciate you taking the time to comment and for choosing us for your stay. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, Co

Posted Dec 25, 2016
The room was clean and comfortable and easy to get to off of the highway.
Comment from Hotel Management
Dec 26, 2016 by GuestRelationsS8, Hotel Management
We appreciate your comments and were glad to have you. We hope to see you on your next trip through.
5 out of 5
Recommended
for Everyone
by A verified traveler from memphis TN

Excellent

Posted Dec 24, 2016 on Orbitz
Pros: Price
Great breakfast, free wifi works well, and excellent location for the price!
Comment from Hotel Management
Dec 26, 2016 by GuestRelationsS8, Hotel Management
Thank you for your compliments. We hope to see you next time you are in town.
4 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Thank for staying with us at Super 8 Van Buren. We look forward to your next stay with us.
5 out of 5
by A verified traveler

Posted Dec 11, 2016 on Hotels
Exceptional front desk help
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for your comments. We aim to take care of all our guests to the best of our ability..
5 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for staying with us at Super 8, Van Buren.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice clean facility. Comfortable beds.

Posted Nov 6, 2016
Location: Great location
Great hotel. I would recommend it to my friends. I would stay here again.
Comment from Hotel Management
Nov 7, 2016 by GuestRelationsS8, Hotel Management
Thank you and we look forward to seeing you next time. We love to make our guests' stay the best we can.
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Staff helpful- just passing thru
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
We were happy to be of assistance. We hope to see you on your next pass through.