Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Howard Johnson by Wyndham Fort St. John

2 out of 5
Howard Johnson by Wyndham Fort St. John
8540 Alaska Road, Fort St. John, BC

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 312 reviews" "
Rating 8 - Good. 100 out of 312 reviews" "
Rating 6 - Okay. 62 out of 312 reviews" "
Rating 4 - Poor. 22 out of 312 reviews" "
Rating 2 - Terrible. 21 out of 312 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Noah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE STINKS!👎
If you want a hotel were you can here everyone that walks by, a dirty room with stains on the new blankets, a obnoxious light that always beams through your window during the night, or paper thin walls that let you here all the fun activities from the other rooms. Then this place is for you. I stayed here for 15 nights and I regretted almost every one of them. The “fresh” towels and bedding almost always had stains on them from who knows what. The room was messy with cobwebs in the corners of every room. One night at about 8pm-9pm it sounded like there was someone with a saw cutting planks of wood that would fall loudly to the ground outside of my room. The whole place is super old and worn out and is pretty depressing. I booked because of the complimentary breakfast that was included, but all that was provided was a brown paper bag made like a children’s lunch, that had probably been made by the front desk staff because it was cheaper that way. If I was you I would spend the extra couple dollars to get a different hotel in the city, because this one STINKS!👎
Stayed 14 nights in Dec 2023

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay with no-stress checkout
It was great stay I had a very nice stay . I had to do laundry and shopping and they let me stay past my check out and saiid not to worry . I would recommend this hotel . 👍👍👍👍👍
Stayed 1 night in Dec 2023
Response from Sienna on Dec 20, 2023
Thank you for staying with us. We are glad that we could provide for all of your needs. Please let us know when we can help you again.

10/10 Excellent

Hyobong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepackaged breakfast is simple and convenient
Stayed 1 night in Oct 2023
Response from Sienna on Oct 29, 2023
We are glad that our packaged breakfast is working well for you. We personally make it daily and are glad to offer our guests a portable and tasty breakfast

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great little roadside hotel in Fort St. John
Stayed 1 night in Oct 2023
Response from Sienna on Oct 29, 2023
Thank you for staying with us. Let us know when we can help you again. We appreciate your business. If there's anything we can do to improve your stay, let us know.

10/10 Excellent

Yungee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to airport and has much bigger room than ever
Stayed 1 night in Oct 2023
Response from Sienna on Oct 29, 2023
We are glad that the room size was to your liking. We look forward to your next visit and wish you a great day!

10/10 Excellent

Merry, Palmer

Disliked: Property conditions & facilities
Howard Johnson’s has really gone downhill. Poorly maintained property - run down and room smelled of stale smoke.
Stayed 1 night in Oct 2023
Response from Sienna on Oct 29, 2023
We are sorry to hear about the smoke smell. We don't allow smoking in the hotel and always remove any guests that might break the rules. Please inform us if you notice it and we will take immediate action. If the room felt run-down to you, can you please let us know when and how? We will fix anything as needed and maintain a good standards to the best of our ability.

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had wonderful staff that helped and guided us to our rooms and other areas
Stayed 1 night in Oct 2023
Response from Sienna on Oct 29, 2023
Thank you for staying with us. We look forward to your next visit. As always, please les us know if there's anything we can do for you and will address any concerns promptly and to your satisfaction.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would stay again anytime
Stayed 1 night in Oct 2023
Response from Sienna on Oct 15, 2023
Thank you for staying with us. We are glad that we were able to provide a wonderful experience. Let us know when we can help you again.

6/10 Okay

Meletey

Stayed 1 night in Oct 2023
Response from Sienna on Dec 20, 2023
Thank you for staying with us. Was there anything we could do to improve future visits? Please let us know, as we always take such advice to heart.

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023
Response from Sienna on Oct 15, 2023
Thanks so much for staying at the Howard Johnson in Fort St. John. We are glad that your stay was great. Let us know when we can be of service again.

2/10 Terrible

Brandy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, rude owner, restaurant was listed on signs and brochures, but no restaurant
Stayed 1 night in Sep 2023
Response from Sienna on Sep 28, 2023
We are sorry that you were not happy with your stay, but unless you give us something specific to address, we can't really help you. We have not had a restaurant for many years now, and can't find any flies in the rooms that claimed this. If you can verify where it was listed, we will remove them right away. There is a restaurant right across the street if you wanted one. Denny's is popular with locals and travelers alike. Please be specific if you have any complaints and we will do our best to help you.

10/10 Excellent

Scott

Liked: Cleanliness
Disliked: Staff & service
Good price. Nice and clean.
Stayed 1 night in Sep 2023
Response from Sienna on Sep 12, 2023
We are glad that you had a good stay. We always endeavor to provide all of our guests with an optional room and good price. We look forward to helping you in the future.

2/10 Terrible

Kaidence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room smelt like piss
Stayed 1 night in Sep 2023
Response from Sienna on Sep 12, 2023
I spoke with you earlier. If there is anything wrong with the room, tell us immediately and we will move you right away. If you don't tell us about an issue, we can't help. We hope you finally addressed your bank about the correct information we provided that your charges were indeed a pre-authorization and not a charge. Your harassment of the front desk that morning was not appreciated, after being informed politely that you were only charged once and that amount was verified. Please don't take out your frustration with false reviews over unrelated issues. We always serve our guests with integrity. Thank you for understanding.

6/10 Okay

Lyrene

Stayed 1 night in Sep 2023
Response from Sienna on Sep 28, 2023
We are glad that you stayed with us. If there's anything we can improve on, let us know and we will take your suggestions into consideration. We value all of our guests' input.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stop for a few days
Good location, friendly petsonel
Stayed 4 nights in Aug 2023
Response from Sienna on Sep 12, 2023
Thank you for staying at the Howard Johnson. We are glad everything went well. We look forward to seeing you again in the future.

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Sienna on Sep 3, 2023
Thank you for staying with us. Please let us know if there's anything we can do to improve any future visits to our hotel.

10/10 Excellent

Michelle

Traveled with family
Liked: Amenities, property conditions & facilities
I love the Howard Johnson, I stay here all the time. It’s clean, comfy beds and great service from the staff!!! Love it
Stayed 1 night in Aug 2023
Response from Sienna on Sep 3, 2023
Thank you for your stay! We are glad that our hotel provided you with an enjoyable experience. Let us know when we can help you again.

8/10 Good

Robert

Stayed 1 night in Aug 2023
Response from Sienna on Sep 3, 2023
Thank you for staying with us. Please let us know if there's anything we can do to improve any future visits to our hotel.

6/10 Okay

Shubham

Stayed 1 night in Aug 2023
Response from Sienna on Sep 21, 2023
Thank you for choosing to stay at the Howard Johnson. We are sorry that your stay was not everything you wanted. Please let us know how we may improve our services and hotel. Your input is valuable.

6/10 Okay

Norma

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sienna on Sep 3, 2023
Thank you for staying with us. Please let us know if there's anything we can do to improve any future visits to our hotel.

10/10 Excellent

Darren

Stayed 1 night in Aug 2023
Response from Sienna on Sep 3, 2023
Thank you for staying with us! We are glad that your time here was enjoyable. We look forward to your next visit.

2/10 Terrible

Willis

Stayed 1 night in Jul 2023
Response from Sienna on Sep 3, 2023
We are sorry that you were not satisfied with our services. Please let us know if there's anything specific that can be improved or offered at our hotel that would make it better. We value your input.

8/10 Good

Jerry

Traveled with family
This hotel was dated ,the inside was clean and staff was friendly but outside the building was not very appealing the area was dirty dated and was right next to a liquor store .This place could use some curb appeal .
Stayed 1 night in Jul 2023
Response from Sienna on Sep 3, 2023
Your point is a good one. Curb appeal would really help the hotel shine. I will bring this up with our manager. Thank you for the comment, as we value every guest's input and take action on those points as best possible.

6/10 Okay

pat

Business traveler
Liked: Cleanliness
Air conditioner barely worked and the wasn't that great. But for the price it was ok
Stayed 2 nights in Jul 2023
Response from Ruben on Jul 22, 2023
Thank you for staying with us. We will check every AC and we will fix it as soon as possible.We will do our best to serve the guest.Hopefully see you again

10/10 Excellent

Joel

Stayed 1 night in Jul 2023
Response from Sienna on Sep 3, 2023
Thank you for staying with us. We are glad that you had a good experience. We look forward to your next visit.

8/10 Good

Dana

Stayed 13 nights in Jun 2023
Response from Sienna on Sep 3, 2023
Thank you for staying with us. We are glad that our hotel provided good service. As always, let us know if there's anything we can do to improve our hotel. We value your input.

10/10 Excellent

Taggart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Good service and reasonably priced
Stayed 1 night in Jul 2023
Response from Ruben on Jul 22, 2023
Thank you for your review. We would be happy to assist you in the future as well.

10/10 Excellent

Susana, Clarskville

Stayed 1 night in Jun 2023
Response from Ruben on Jul 22, 2023
Thank you for your review. We would be happy to assist you in the future as well.

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice box breakfast to go. Quiet large rooms
Stayed 2 nights in Jun 2023
Response from Ruben on Jul 22, 2023
Thank you for your review. We would be happy to assist you in the future as well.

10/10 Excellent

Seth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really helpful and welcoming
Stayed 1 night in Jun 2023
Response from Ruben on Jul 22, 2023
Thank you for your review. We would be happy to assist you in the future as well.

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very economical and clean.
Stayed 1 night in Jun 2023
Response from Ruben on Jul 22, 2023
Thank you for your review. We would be happy to assist you in the future as well.

6/10 Okay

Ruby

Stayed 1 night in May 2023
Response from Sienna on May 11, 2023
Thanks for staying with us! If there is anything we can do to improve our hotel or services offered, please let us know.

6/10 Okay

ROBERT

Stayed 1 night in Apr 2023
Response from Sienna on May 11, 2023
Thanks for staying with us! If there is anything we can do to improve our hotel or services offered, please let us know.

10/10 Excellent

Greg

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Thomas on Apr 7, 2023
Thank you for your review. We would be happy to assist you in the future as well.

10/10 Excellent

Will

Stayed 1 night in Mar 2023
Response from Thomas on Apr 7, 2023
Thank you for your review. We would be happy to assist you in the future as well.

6/10 Okay

Greg

Liked: Staff & service
Comfy bed
Stayed 1 night in Feb 2023
Response from Thomas on Apr 7, 2023
Thanks for staying with us. We are glad that we could provide good service for you. If you have any suggestions on how we can provide even better service, do not hesitate to let us know.

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean!
Stayed 1 night in Feb 2023
Response from Sienna on Feb 21, 2023
We are glad you enjoyed you stay. We look forward to helping you again in the future.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Response from Thomas on Apr 7, 2023
Thank you for your review. We would be happy to assist you in the future as well.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service
Easy check in
Stayed 1 night in Jan 2023
Response from Sienna on Feb 21, 2023
We are glad that the check-in process was easy. As front desk, I strive to assist guests as much as possible. We look forward to seeing you again in the future.

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from Sienna on Dec 20, 2022
Thanks for staying with us. We are glad that we could provide good service for you. If you have any suggestions on how we can provide even better service, do not hesitate to let us know.

8/10 Good

Sherman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good that there was electrical plugs to plug in block heater. However, parking spots are tight and not enough plug ins if full capacity in lot.
Stayed 5 nights in Dec 2022
Response from Sienna on Dec 12, 2022
Thank you for staying with us. Your observation about the low number of plug-ins is accurate- if the hotel is at full capacity, there will be limited number of spots. We will take this into consideration and see if adding more is a possibility. Thank you for letting us know about this potential situation.

10/10 Excellent

Laurie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property for the price
Stayed 1 night in Dec 2022
Response from Sienna on Dec 9, 2022
Thank you for your review. We would be happy to assist you in the future as well.

8/10 Good

Robert, TAYLOR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly easy check in.
Stayed 1 night in Nov 2022
Response from Sienna on Nov 23, 2022
Thank you for staying with us. We are glad that your stay was pleasant. We look forward to helping you in the future.

8/10 Good

Victor

Stayed 1 night in Nov 2022

8/10 Good

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. The beds were comfortable. And the hotel room was clean.
Stayed 1 night in Oct 2022
Response from Sienna on Oct 17, 2022
We are glad that the service provided was good. Let us know if there was anything that could have been improved on and welcome back anytime!

8/10 Good

Jasmine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are friendly, room is clean. Dennys is across the street at the best western. This motel is definitely a bang for your buck, if you’re looking for a more updated experience, best western might be a better option. Other than that, HJ is beside a good neighbourhood and has a convenience store/liquor store beside. Was a pleasant stay, comfy bed, the option to have heat or AC is available.
Stayed 1 night in Oct 2022
Response from Thomas on Oct 9, 2022
Thanks for staying with me.We will do our best to serve the guest.See you soon.

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out of, just off of highway.
Stayed 1 night in Oct 2022
Response from Sienna on Oct 17, 2022
Our location is extremly accessible from the highway. We are glad that this feature worked well for you.

10/10 Excellent

Riley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were very nice. It was a great value.
Stayed 2 nights in Sep 2022

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Wasn't in the best of condition. Some things getting a little old, but clean.
Stayed 1 night in Sep 2022
Response from Sienna on Oct 17, 2022
We are sorry that the condition of some things was lacking. Please let us know what could be improved upon and we will make any changes for the better possible.