Ratings based on 141 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fort Stockton, Tx
Disorganized and unprepared for customers .Posted Dec 23, 2017
I’d called and had been ok’d to check in at 1:30 or 2:00 PM. I arrived at 3:00PM and was told they had rooms ready but I couldn’t have one because they’d been reserved to customers that hadn’t showed up yet. I told them I had a wedding to attend in an hour and needed to get dressed. Almost 25 minutes after the normal 3:00PM check in time, I was finally allowed to check in. The room was clean but some of the furniture was in bad condition.
by A verified traveler from Phoenix AZ
Take this place off your listPosted Nov 27, 2017
Cons: Staff, pet policy
We stayed at this property previously with our dog, breakfast included at the adjacent hotel. This time the clerk said no breakfast at all, and FIFTY U.S, DOLLARS for the dog. Outrageous. We cancelled our booking and checked in at the Days Inn across the parking lot. We told our friendly Days Inn clerk about our Candlewood experience, to which she responded that Days Inn provides free breakfast for Candlewood guests, which the Candlewood clerk was supposed to tell us. I can't imagine all Candlewoods operate like this, or they'd be out of business. But until the Ft Stockton management changes and they hire friendly and competent staff, stay away.
by A verified traveler
DisappointedPosted Nov 27, 2017 on Hotels
Adequate but not anywhere close to quality at Hampton, Hilton, or Holiday, that were only $10 more. Disappointed with the furniture that was worn out. The arm chair covering was ripped off in places, leaving the padding exposed, a very sketchy feel for the room.
Nice room with great kitchenPosted Nov 6, 2017 on Hotels
Comfortable and affordable.
PerfectPosted Oct 16, 2017 on Hotels
Everything was great. I tried to find something wrong and just couldn't. I would stay here again and again.
had a good night stayPosted Oct 15, 2017 on Hotels
I stayed for one night during a cross-country drive and I was very happy with the hotel. The service was great. The hotel was clean, comfortable, and had plenty of parking.
for Everyoneby A verified traveler
Posted Oct 8, 2017
Pleasant morning room and great location. Would defiantly stay again.
Posted Sep 20, 2017 on Hotels
Great Place to StayPosted Sep 4, 2017 on Hotels
Our room was clean and very nice. Staff was friendly and courteous. The hotel was close to the interstate and restaurants.
Posted Aug 25, 2017 on Hotels