Ratings based on 71 Verified Reviews

2.9 out of 5
43% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Run down hotel

Posted Mar 14, 2017
Breakfast sucks coffee was cool no milk for cereal etc
Comment from Hotel Management
Mar 17, 2017 by Mary, Hotel Management
Dear Guest, We are truly sorry that our free breakfast offerings did not meet your expectations. Our staff has been notified, and corrective measures are in place to ensure this is not an issue in the future. Thank you for taking the time to give us feedback, and we look forward to serving you better next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Family event

Posted Nov 30, 2016
Alright bathroom shower wasn't clean had hair all in there on floor and in corners other than that it was ok :::::::::::::::::::::::::::::::::::::+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!;-
Comment from Hotel Management
Dec 3, 2016 by Mary , Hotel Management
Henry, Thank you for your recent visit. We apologize for the lapse in housekeeping. Our team has been notified and corrective plans are in place to ensure that each of the guest rooms and bathrooms are absolutely perfect upon arrival. We look forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado, USA

Decent motel for small middle GA town

Posted Nov 30, 2016
Pretty much the only decent place to stay in Fort Valley. Fairly basic, but rooms are mostly clean and comfortable. Easy parking, convenient location, and fairly quiet with exterior entrances. Basic continental breakfast. If you get a room with a bad bed or toilet, just ask for a new one and they will likely have one in better shape. Also, ask for a room on the front of the motel, since there is a lot of noise on the back due to the bus factory directly behind the motel. Not too many choices in a small middle GA town, so it's good that at least there is something.
Comment from Hotel Management
Dec 3, 2016 by Mary, Hotel Management
Dear Guest, We are glad that our rooms and breakfast were to your liking. Your comments, which highlight our successes and areas for improvement, are welcomed as they encourage improvements. Thank you for taking the time to share your review.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
1 out of 5
by A verified traveler

The toilet was filled nearly to the top with Poop!

Posted Nov 7, 2016
The toilet was filled nearly to the top with Poop! The guy at the front desk didn't take my word for it, I had to walk him to the room! Then I got a new room nearly equally as dirty.
Comment from Hotel Management
Nov 10, 2016 by Mary , Hotel Management
Dear Guest, Please accept our sincerest apology for the issue that you came across. This has never happened at our property, and we are truly sorry for the frustration caused. We appreciate your feedback, and look forward to bettering your next stay with us.
2 out of 5
by A verified traveler

Posted Oct 10, 2016
some lights did not work;rug dirty; fridge freezer gross
Comment from Hotel Management
Oct 12, 2016 by Mary , Hotel Management
Dear Guest, We are terribly sorry for the housekeeping issues that you experienced. Please be assured that the necessary adjustments are being made to prevent this from happening in the future. Thank you for your feedback, and we wish you safe travels.
1 out of 5
by A verified traveler

Pleasant staff, needs updating.

Posted Oct 9, 2016 on Hotels
Suited our need.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review. We are truly sorry that we did not meet your expectations. Our goal is to provide 100% satisfaction for each of our guests, and we apologize for falling short during your visit. We appreciate your feedback, and look forward to bettering your next stay with us.
5 out of 5
by A verified traveler

Hurricane Matthew

Posted Oct 8, 2016 on Hotels
It was a safe place to land when we had to flee our home on the coast
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Dear Guest, We are so happy that we could provide a safe place for you during the hurricane. Thank you for providing feedback, and we hope to see you next time your travels bring you to Ft. Valley.
3 out of 5
by A verified traveler

every bit as unimpressive as the town it was in...

Posted Sep 14, 2016 on Hotels
Passing through and it was a good stopping point.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Guest, We apologize for any inconveniences you may have experienced during your recent stay, and hope to have the chance to better your next visit with us. Thank you again for your feedback.
1 out of 5
by A verified traveler

Posted Jul 27, 2016 on Hotels
Worst bed I've ever tried to sleep in. The mattress was so worn out that it dipped inches in multiple places. Other rooms in same hotel were in the same condition
Comment from Hotel Management
Aug 1, 2016 by Mary, Hotel Management
Dear Guest, Please accept our sincerest apologies for the inconvinience you experienced during your recent stay. Our management team has been notified. Again, thank you, and we wish you safe travels.