- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Don’t go here! Worst experience of my life! Awful!
I was hoping to leave a stellar review: at first, everything was perfect! The room was beautiful the place was very clean. They had an awesome and very clean indoor pool and hot tub and their breakfast was great!! It was so awesome we wanted to stay another night... and that is when the trip took a complete 180. I paid for a second night as per the woman at the front desks instructions. After spending over 100$ for another night at this seemingly wonderful place the people who worked there became monsters. They waited until we had paid for the second night which was non refundable to explain that they were demanding a 200$ cash deposit. Because My fiancé had his license that said he was local. We aren’t local anymore and haven’t been in four years. My ID has our current address but had been stolen though I keep a life size picture of the front and back in my phone. They were such snobby rude people, all of them managers (!!) and they basically indicated they wanted a 200$ cash deposit because they thought we couldn’t afford it and wanted Us to leave. when they wouldn’t back down off of the cash deposit issue, they informed us they wouldn’t be returning our payment for this second night even though we were being told we couldn’t stay. Then we went to pack our room to leave and they called local law enforcement to bully us into moving faster even though we packed our belongings and left in less than 30 min. Snobby thieves who stole money and left us without room