Ratings based on 1,304 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
No Shampoo and Conditioner. Smokers smoking outside in the lobby. Bad idea.
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Nice hotel in a good location

Posted Feb 15, 2017
Pros: Price and location
Cons: Few maintenance issues
Location: Beach, convention center next door, surf shop, only a mile from Harbor Walk
We enjoyed our stay, the room with 2 queen beds was small but comfortable. Frig and microwave in the room a plus. Staff was very friendly. Fish tank by the breakfast bar was pleasant to look out while eating. Washer and dryer available for guest to use by the lobby. Swimming pool in front with a lift chair for the handicap.
Comment from Hotel Management
Feb 20, 2017 by Martina, Hotel Management
We are very glad to hear you had a good time staying at the Emerald Coast Inn & Suites. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Very nice hotel to the price

Posted Feb 1, 2017
Pros: Clean and specious rooms. I stayed the 6th floor, nice view.
Location: Walking distance to the bars, restaurants, beaches on Okaloosa Island. 10 minutes drive to the city of Destin and more fun.
Welcoming front desk, separate entrance by the elevator, although there are cameras every where, it still feels more private.
3 out of 5
by A verified traveler

Close to everything

Posted Jan 23, 2017
Friendly staff, rooms were less than desired. Air conditioning seemed to be pumping so much humidity into the room that everything including the sheets felt damp. OK place to stay overnight, would not recommend longer
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
We appreciate you taking the time to give us feedback on your stay. We hope you will choose to stay with us again.
2 out of 5
by A verified traveler from Az

Needs improvements

Posted Jan 21, 2017
Pros: location
Cons: everything
needed updating and cleaned thoroughly, had to change rooms right away walked in and the smell was so bad I couldn't stand it. They were very nice and switched rooms for us. Second room didn't smell as bad but needed some major improvements. Bed frames were broke and looked like they kind of glued them back together. Tile in bathroom was broke in many places the bulbs in vanity light were mismatched. The room was dusty and found items in strange places, such as a pencil in the bed. location was great but that's about all.
3 out of 5
by A verified traveler from Alabama

Okay for a place to sleep for the night

Posted Jan 13, 2017
Pros: It was quiet
Cons: The condition of the room itself needs major overhaul...there were holes in the drapes and the border around the bathroom mirror was all jacked up.
Location: It's centrally located and close to everything you would want to do in Ft Walton Beach and Destin.
The location is great and the staff was nice but the condition of the hotel was a little old and needs major overhaul. I found it quiet and easy to sleep. Was disappointed to find that it wasnt as clean as it should be. We found a partial smoked cigarette under the television when we angled it different. And we had a smoke free room. I probably wont return to stay at this hotel unless it's a last resort type of situation.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
Pretty clean for being right next to the beach, but rooms are definitely not soundproof. The wifi was poor too even after I called the front desk and asked them to reset the router
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl.

Visiting the grandkids!

Posted Jan 9, 2017
We stayed here before while visiting family. It is convenient in location, the beds are comfortable and shower is hot! Breakfast before had hardboiled eggs which we missed this time!?
2 out of 5
by A verified traveler

Posted Jan 5, 2017
It is a place to sleep and get cleaned up, but not much more.
Comment from Hotel Management
Jan 6, 2017 by Manager, Hotel Management
Thank you for taking the time to provide us with feedback on your stay at the Emerald Coast Inn & Suites. We're sorry you were unhappy! We hope you come back and see us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Posted Dec 28, 2016
The elevator was on the outside of each floor's enclosure and not very well lid at night. During inclement weather especially rain storms, water logged throughout each floor open hall way, very slippery and dangerous to walk through with suitcases. Both issues can be dangerous.
Comment from Hotel Management
Jan 6, 2017 by Manager, Hotel Management
We appreciate you taking the time to give us feedback on your stay. We hope you will choose to stay with us again.