Ratings based on 1,179 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from uk

Had a room overlooking beach that was lovely

Posted Sep 25, 2017
Pros: Veiw from balcony
Cons: Update beds and a lick of paint to freshen up
Location: Really need a car although the boardwalk is near and a few other things
I found the hotel bed uncomfortable,much too soft the best feature was the view from the balcony and that is the only reason I can think that this hotel was expensive,staff were lovely and always helpful ,personally I just felt it was overpriced,
5 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Outstanding Staff That Came Thru in a Tough Spot

Posted Sep 18, 2017
Pros: Comfy beds, STAFF!!!
We escaped Irma from Naples and came to Ft Walton Beach Four Points. Despite a skeleton crew and a full house, that team came thru in a big way. They should win an award. I'll make the speech I you want.
4 out of 5
Recommended
for Everyone
by A verified traveler

Destin vacation

Posted Aug 26, 2017
My wife and I had a getaway. We stayed at 4 seasons. Had a great time.
Comment from Hotel Management
Sep 1, 2017 by taylor hall, Hotel Management
Thank you so very much for your recent review of your visit with us. We strive to create memorable experiences to all of our guests and we appreciate your feedback. We hope you come back and live with us again soon. Best, Taylor Hall General Manager
3 out of 5
by A verified traveler

for the price, I expected a lot nicer room.

Posted Aug 18, 2017
I was a little disappointed that the hotel seemed outdated. I mean it is nice, I was just expecting a littler nicer.
Comment from Hotel Management
Aug 18, 2017 by Taylor Hall, Hotel Management
Thank you so very much for your recent review of your stay with us. We are so very sorry that you were not blown away with our rooms but we are always working on improving! We do hope you come live with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location

Posted Aug 17, 2017
Great location, close to all the hot spots without all the traffic in Destin.
Comment from Hotel Management
Aug 17, 2017 by DKFreeman, Hotel Management
Thank you for taking the time to complete our survey. We appreciate your feedback and look forward to seeing you again real soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, wonderful hospitality

Posted Jul 24, 2017
One of the best hotels in Fort Walton Beach truly had a wonderful time
Comment from Hotel Management
Jul 28, 2017 by DKFreeman, Hotel Management
Thank you for taking the time to complete our survey. We appreciate your feedback and look forward to having you stay with us again soon
4 out of 5
Recommended
for Everyone
by A verified traveler

beach/bar

Posted Jul 10, 2017
Two years ago we had beach service from the bar from drinks to lunch/snack foods and this year it wasn't offered. Disappointing to say the least. The pool bar was under staffed as well. Every employee went above and beyond the best of ability though.
Comment from Hotel Management
Jul 28, 2017 by DKFreeman, Hotel Management
Thank you for taking the time to complete our survey
4 out of 5
Recommended
for Everyone
by A verified traveler

Beach front

Posted Jul 6, 2017
Beautiful ocean front view. A little outside of Destin, but good location away from all the traffic.
Comment from Hotel Management
Jul 6, 2017 by Front Office Manager, Hotel Management
Thank you for your feedback. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Birthday trip to the beach!

Posted Jul 3, 2017
I took my sister-in-law to four points for her birthday. We didn't have this particular hotel in mind when booking our trip, but it just so happened to be one of the only places that had a room left for the 4th of July weekend. It was absolutely wonderful. We got there early and asked if we could get early check in. The front desk manager was very kind and let us know that we could check in early as long as they had a room ready, which thankfully they did! The room was very clean with plenty of linens. It was very spacious as well. We were on the first floor and had a back door that opens up to a porch and a path that went straight to the court yard and one of the pools. There was a lot to do without even leaving the property. In addition to the 2 pools, there was a splash pad for kids, a hot tub, a corn-hole area, and more. There was a short walk from our room to the beach, which was very convenient. After a day of playing, we went back to the room to decide what to eat. There were plenty of room service options, or there is a restaurant on the property. We actually settled for a local pizza place called Savaltis. The beds were super comfortable that night. Plenty of blankets and pillows. The next morning, we ordered room service for breakfast and it was amazing. I definitely recommend eating at the property, it wasn't too expensive and it was very tasty. Staff was kind and helpful throughout our stay. I will definitely return!
Comment from Hotel Management
Jul 5, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to leave your feedback. I am so happy to hear your stay went well. We look forward to having you back with us.
3 out of 5
by A verified traveler from Tx

Nice view that's all.

Posted Jun 28, 2017
We were on the 6th floor and the elevator keep breaking down so we had to take the stairs several times. Staff up front was nice but the staff walking around were unfriendly and not helpful at all. The only plus was having a great Gulf view. We wouldn't stay here again.
Comment from Hotel Management
Jul 5, 2017 by Front Office Manager , Hotel Management
Thank you for leaving your feedback. I have shared your comments with the staff.