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Opiniones de Hilton Garden Inn Ft. Walton Beach

3 out of 5
Hilton Garden Inn Ft. Walton Beach
1297 Miracle Strip PKWY SE, Fort Walton Beach, FL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 674 de 1009 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 213 de 1009 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 1009 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 1009 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1009 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maricela

Se hospedó 3 noches en septiembre de 2023
Respuesta de Tori, el 26 sept. 2023
Thank you for the perfect rating! We're thrilled to see that you had a fantastic stay with us. If you have any additional comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future for another outstanding experience. -Tori

10/10 Excelente

Carla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo está Perfecto ! Un lugar tranquilo sin necesidad de salir del hotel ! La comida muy sabrosa
Se hospedó 3 noches en agosto de 2023
Respuesta de Christopher M D S Jimenez, el 5 sept. 2023
Thank you for your review.

10/10 Excelente

Yeimi

Respuesta de Todd, el 7 mar. 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review, Yeimi.

10/10 Excelente

Alfredo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente en todo
Se hospedó 2 noches en diciembre de 2022
Respuesta de Jessie , el 17 dic. 2022
Thank you for leaving us this awesome review of your recent vacation with us, Alfredo! We are happy you found everything here to be excellent and hope to welcome you back soon!

10/10 Excelente

Flora

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusto su atención con el cliente muy cordiales.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Todd, el 7 sept. 2022
¡Gracias por el tipo de evaluación, Flora! Te apreciamos y esperamos volver a verte pronto.

6/10 Aceptable

Glenda

Se hospedó 5 noches en abril de 2022

8/10 Bueno

Ingrid

Se hospedó 3 noches en septiembre de 2021
Respuesta de Jennifer, el 16 sept. 2021
Thank you for sharing a review of our hotel, Ingrid. We're so happy to know that you enjoyed your stay with us. We hope to see you again real soon!

4/10 Malo

Alejandro

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para no recomendar y no regresar
Desde la llegada tuvimos problemas con el Check In ya que no nos habíamos dado cuenta que la reservación por algún motivo se hizo en dos partes y cuando tratamos de aclarar esto sufrimos de discriminacion racial por parte de una chica de recepción. La habitación tenía muchos desperfectos (paredes manchadas, despintadas, camas incomodas, falta de toallas en el baño, luces sin funcionar, no hacen limpieza de la habitación a diario aun cuando lo solicitamos; en general muy decepcionado, esperaba un poco más por el precio que se pagó
Se hospedó 2 noches en julio de 2021
Respuesta de Chloe, el 31 jul. 2021
Thank you for your valuable feedback, Alejandro. We’re so sorry you had a negative experience in our hotel, as your experience during your stay sincerely matters to us. We would love to have the opportunity to address your concerns. We appreciate you letting us know. Candid comments always help us do our job better.

8/10 Bueno

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me pareció súper costoso por una noche para la habitación que me dieron súper sencilla y con vista a otro edificio y la atención en el restaurante súper mal. Un poco racista
Se hospedó 1 noche en julio de 2021
Respuesta de Jennifer, el 28 jul. 2021
Thank you so much for taking the time to review your stay with us, Juan. We would love to hear more about your experience and how we can improve to ensure you have a better time at our hotel. Lori Hodge is waiting for your call. We look forward to welcoming you back to our slice of paradise soon!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021
Respuesta de Jennifer, el 16 jul. 2021
Thank you so much for sharing a fantastic 5-star review of our hotel. We are delighted to know that you enjoyed your stay with us. We hope you'll visit again real soon!

10/10 Excelente

Alfredo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Todo excelente..!!
Se hospedó 2 noches en diciembre de 2020
Respuesta de Chloe , el 27 dic. 2020
Thank you so much for leaving a review on your recent stay, Alfredo. We are so glad that you enjoyed your time with us and hope to welcome you back soon.

8/10 Bueno

Cliente verificado

Se hospedó 6 noches en noviembre de 2020
Respuesta de Jessie, el 10 dic. 2020
Thank you for taking the time to review your recent stay with us. We are so glad you enjoyed your time and we look forward to seeing you back in paradise again soon!

6/10 Aceptable

oscar

Se hospedó 1 noche en junio de 2020
Respuesta de Jennifer, el 26 jun. 2020
Thank you so much for taking the time to review your stay with us, Oscar. We would love to hear more about your stay and how we can improve to ensure you have a 10-star experience at our hotel. If you would like to share additional feedback, please connect with us directly. Thank you again! We look forward to hearing from you and welcoming you back to our slice of paradise soon!

8/10 Bueno

Yaneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2019
Respuesta de Jessie, el 29 dic. 2019
Thank you for sharing these awesome pics, Yaneth! We are glad you enjoyed your stay with us. We would love to host your next vacation here with us again, soon. Have a Happy New Year!

8/10 Bueno

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2018
Respuesta de Holly , el 12 oct. 2018
Thank you for your 4-star review, Javier! We hope to see you enjoying our little slice of paradise again soon.

4/10 Malo

Kamesha

Viaje en pareja, Viaje familiar
No le gustó: Servicio y personal
We were assigned a room directly next to the housekeeping closet. They were very noisy early in the morning. Hotel staff doesn’t understand any English so it was extremely difficult to get help. The rooms were very warm regardless of the a/c being on, and the water was cold. I wouldn’t suggest staying here if you’re looking for quality. It is great location wise.
Se hospedó 2 noches en marzo de 2024
Respuesta de Leigha , el 27 mar. 2024
Thanks for taking the time to leave us your honest feedback Kamesha. We thoroughly appreciate it and will pass all of your concerns on to our management team so that they can be addressed. Your comments will help us grow and improve in the future. We would love to welcome you back in the future to make it up to you.

8/10 Bueno

Cristina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and nice hotel at the beach. Walkable distance to boardwalk
Se hospedó 2 noches en marzo de 2024
Respuesta de Leigha , el 27 mar. 2024
Thanks for taking the time to leave us this review Christina. We are happy to hear you enjoyed your time with us. We hope to welcome you back soon.

10/10 Excelente

David H.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel Rochon the beach
Se hospedó 1 noche en febrero de 2024
Respuesta de Leigha , el 27 mar. 2024
Thanks for the 5 star review David. We are happy to hear you enjoyed your stay with us on Fort Walton Beach and we hope to welcome you back to paradise in the future.

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking sucks at night but other than that, a very beautiful hotel with great amenities and sights! Close enough for walking and right on the beach !
Se hospedó 2 noches en marzo de 2024
Respuesta de -Leigha , el 25 mar. 2024
Thanks for leaving us this review Vincent. We are so happy to hear that you enjoyed your time in paradise with us. You are welcome back anytime!

10/10 Excelente

Robert

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful pool and convenient access to the beautiful beach.
Se hospedó 2 noches en marzo de 2024
Respuesta de -Leigha , el 25 mar. 2024
Thanks for leaving us this 5 out of 5 review Robert. We are so happy that you enjoyed your time on our beautiful beach! We hope to welcome you back very soon!

8/10 Bueno

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In good locations but too much construction
Se hospedó 1 noche en marzo de 2024
Respuesta de -Leigha , el 25 mar. 2024
Thanks for the review Ana. We are happy that you enjoyed the location and we apologize for the inconvenience of the construction. We hope to welcome you back again in the future.

8/10 Bueno

Estefania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Staff, el 23 mar. 2024
Thank you so much for your feed back

6/10 Aceptable

mayra

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
i'm here now , the staff isn't very informative but they are super nice , the place is nice and kid friendly there is a bar so parents have let there kids run a mock so be aware . seems like NO security and staff to take order outside other then the bar oh and if you come to work remote here the internet SUCKS so there is that ,it has been an issue for me . the beach side is perfect
Respuesta de -Leigha , el 20 mar. 2024
Thanks for taking the time to leave us this review Mayra. We are happy that you seem to be enjoying your stay so far but are forwarding your concerns on to our management team. Thanks for your feedback and we hope you will let us know if there is anyway to make your stay better.

10/10 Excelente

Lisa, Jackson

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property. Very friendly staff. I have stayed twice and will go again!
Se hospedó 1 noche en marzo de 2024
Respuesta de -Leigha , el 19 mar. 2024
Thanks for the 5 out of 5 review Lisa. We are so happy that you enjoyed our staff and the property. We hope to welcome you back to paradise soon.

6/10 Aceptable

Holli K

Viaje familiar con niños
The ice machine was broke on our floor the whole week we were there, I told a worker but… so I had to go to a floor down to get ice. They said the outdoor pool was heated, it was ice cold. We said something but they didn’t fix it. We had to swim next door at the holiday inn. It was nice over there with music, warm pool and a lady doing bubbles for the kids.
Se hospedó 5 noches en marzo de 2024
Respuesta de -Leigha , el 15 mar. 2024
Thank you for taking the time to leave us this review Holli. We appreciate your honest feedback and have passed along your concerns over our pool to our management team. We are glad at least you were able to swim next door and we hope to welcome you back to our little slice of paradise soon.

8/10 Bueno

DARIN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a noisy guest on our first night which the company handled promptly. Please is clean and staff friendly.
Se hospedó 4 noches en marzo de 2024
Respuesta de -Leigha , el 14 mar. 2024
Thanks for taking the time to leave us this review DARIN. We are happy to hear that you enjoyed your stay and appreciate your feedback. We will pass it along, and hope to welcome you back soon.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de -Leigha , el 15 mar. 2024
Thanks for the 5 out of 5 review Laura. We are thrilled to hear that you enjoyed your stay and we hope to welcome you back to paradise soon.

10/10 Excelente

luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great.
Se hospedó 2 noches en marzo de 2024
Respuesta de -Leigha , el 12 mar. 2024
Thanks for the 5 star review Luis. We hope to welcome you back to our little slice of paradise very soon.

8/10 Bueno

Jeff

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Okay stay, safe.
Se hospedó 10 noches en febrero de 2024
Respuesta de -Leigha , el 12 mar. 2024
We are glad to hear you felt safe and enjoyed your time with us Jeff. We hope to welcome you back soon.

10/10 Excelente

Jim

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property on the beach!
Se hospedó 2 noches en febrero de 2024
Respuesta de -Leigha , el 5 mar. 2024
Thanks for leaving us this 5 out of 5 review Jim. We are thrilled that you enjoyed your stay with us on Fort Walton Beach. You are welcome back anytime!

10/10 Excelente

Trudy-Ann

Viaje familiar
Le gustó: Servicios
I loved that the property location was very central to Destin, Navarre and Mary Esther it’s close to many food options. Loved that the property is on the beach great for walks and lounging as well as indoor and outdoor pool. Staff is very friendly rooms are spacious and clean would definitely stay here in the future.
Se hospedó 4 noches en febrero de 2024
Respuesta de -Leigha , el 7 mar. 2024
Thanks for leaving us this 5 out of 5 review Trudy-Ann. We are so happy to hear that you enjoyed your time in Fort Walton Beach with us and we can't wait to welcome you back in the future!

6/10 Aceptable

Betsey

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was shocked at the condition of the property. The carpet in our room was falling apart with multiple holes, rust on fixtures in bathroom, dirty bed linen, dirty hallway carpets.
Se hospedó 1 noche en febrero de 2024
Respuesta de -Leigha , el 27 feb. 2024
Hi Betsey, we are sorry to hear that your stay did not live up to expectations but we appreciate the honest feedback that you have left. We will pass your concerns along to our management team and we hope to have the chance to welcome you back to make this up to you.

2/10 Terrible

Shelia

Viaje de negocios, Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
The room was poorly cleaned and the mattress and bed linen was old and badly stained. The mattress had a huge stained that looked like blood. Housekeeping came to our room while we were out and flipped the mattress and changed linen. Unacceptable and unsanitary!!!!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Staff, el 23 mar. 2024
Thank you for your feedback er truly apricate it and will address your concerns with the housekeeping department.

10/10 Excelente

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pools are amazing and the staff here are top notch!
Se hospedó 1 noche en febrero de 2024
Respuesta de -Leigha , el 27 feb. 2024
Thanks for the 5 out of 5 review Wendy. We are so happy you found our staff helpful and we hope to welcome you back to spend more time around our pool soon!

6/10 Aceptable

Dian, Arlington

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
One day no internet One day no food or bar Three days intermittent TV
Se hospedó 3 noches en febrero de 2024
Respuesta de -Leigha , el 7 mar. 2024
Thanks for taking the time to leave us this feedback Dian. We are sorry to hear that your stay didn't live up to expectations but we will be addressing your concerns going forward and we hope to welcome you back in the future.

8/10 Bueno

Shawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en enero de 2024
Respuesta de Leigha , el 6 feb. 2024
Thanks for leaving us this review Shawn. We are happy that you enjoyed your stay and hope to welcome you back very soon.

4/10 Malo

Thomas

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
Broken elevator, broken clothes washer in the guest landromat, satellite cable t.v. constantly goes out, bathroom door has no lock, night tables are so small they only have room for a lamp on them, light bulb out in the bathroom, rusty metal lamps in the bedroom, $10/day to park your car in the hotel parking lot. If you are not out of your room when housekeepimg comes in the morning, I was told they do not return. All the money they charge for a room, and they dont clean the room, empty the garbage, or refill the coffee and water. What a shame. No more Hilton for me.
Se hospedó 2 noches en enero de 2024
Respuesta de Leigha , el 7 feb. 2024
Hi Thomas, thank you for taking the time to leave us this feedback and we appreciate your honesty. We take all this feedback as an opportunity to grow and improve. If you would like to further discuss your concerns, feel free to reach out to us on our social media and we will provide you our GM's contact information.

8/10 Bueno

Lina

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 3 noches en enero de 2024
Respuesta de Leigha , el 31 ene. 2024
Thanks for leaving us this review Lina. We are glad to see you enjoyed your time and hope to welcome you back soon!

4/10 Malo

Jill

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Upon arrival, after hauling our luggage up and then back down when we noticed we got the wrong room, we were told that our gulf front room request had been sold out. They had decided (before we arrived) to put us in an "upgraded" room with bunk beds and a pool view. The two of us don't consider this an upgrade. After what seemed like more of a hassle than it needed to be, they magically found us the room we were supposed to get. After a plane ride and driving for 7 hours that day, we found this less than ideal. Regarding the actual room, the walk to the room from the elevator is unbelievably long. The worst we've ever seen. We know it's because of the shape of the hotel, but there needs to be another access to an elevator. Our TV signal kept cutting out. We spoke to the front desk and noticed it happened in the lobby tv also so we know it was a signal problem. Our bed was extremely uncomfortable and the walls seem pretty thin. We were happy to see the hot tub and pool were working being that it was very cold during our stay and we wanted to take advantage of that. That was until we actually went down and felt the water....freezing!!! The desk told us the heaters were outside and couldn't warm up. They said we could use the hotel next door. That one had half the water and garbage in it. Although, ours was magically working on the day we left when more people arrived to the hotel We are not impressed with this hotel. We will never be back, please go elsewhere!
Se hospedó 3 noches en enero de 2024
Respuesta de Leigha , el 26 ene. 2024
Hi Jill, thank you for sharing your honest feedback with us. We are sorry that your stay didn't live up to expectations and truly appreciate the feedback. Our pool heater was unfortunately down at the time of your stay but has been fixed and we have people scheduled to come fix the tvs today. If you would like to discuss your concerns further, please feel free to reach out to us on our social media pages and I will be happy to pass along our Regional Manager's contact information so you can discuss this with him.

8/10 Bueno

Adrienne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful peekaboo views of the Gulf and the swimming pools!
Se hospedó 1 noche en enero de 2024
Respuesta de -Leigha , el 23 ene. 2024
Thank you for taking the time to leave us this review Adrienne. We are thrilled that you enjoyed the view of paradise and we hope to see you again soon!

10/10 Excelente

Shakell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place
Se hospedó 2 noches en enero de 2024
Respuesta de -Leigha , el 23 ene. 2024
Thanks for the 5 out of 5 review Shakell. We are so happy that you enjoyed your time with us and we hope to welcome you back very soon.

8/10 Bueno

Shane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de -Leigha , el 23 ene. 2024
Thanks for leaving us this review Shane. We are glad you enjoyed your time and we hope to welcome you back very soon.

8/10 Bueno

Scott, Brookhaven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is great!!! Great food morning and night; friendly and helpful people; comfy room!!! I would have given it 5 stars, but they must update their beds…they are as hard as my head. But as I said, they were helpful and provided something to make it a bit better!! We enjoyed our stay!!!
Se hospedó 3 noches en diciembre de 2023
Respuesta de -Leigha , el 5 ene. 2024
Thanks for taking the time to leave us this review Scott. We are so happy that you enjoyed the food and found our staff helpful and friendly. We appreciate the feedback on the beds and will be passing that information along to our management team.

8/10 Bueno

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel and staff were absolutely perfect! Truly enjoyed our time there! The *only* thing I would change is the bed. It was so uncomfortable. I hope in the future they can be replaced with much more comfortable beds, then it'd be amazing. Thank you for the stay, it was a wonderful trip!
Se hospedó 2 noches en diciembre de 2023
Respuesta de -Leigha , el 5 ene. 2024
Thanks for the 4 star review Amanda. We are thrilled that you loved our staff and the hotel overall. We appreciate the feedback on our beds and will be passing that information along to our management team. We hope to welcome you back in the future!

10/10 Excelente

Vipin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness was so good. Staff were very helpful and welcoming.
Se hospedó 2 noches en diciembre de 2023
Respuesta de -Leigha , el 5 ene. 2024
Thank you for the 5 star review Vipin. We love to hear that you found our staff helpful and that the rooms were clean. We hope to welcome you back again soon!

8/10 Bueno

John

Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Staff, el 2 ene. 2024
Thank you for your review we are happy you enjoyed your stay. Hope to see you again soon.

10/10 Excelente

Bill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas Visit
Se hospedó 3 noches en diciembre de 2023
Respuesta de Leigha , el 28 dic. 2023
Thanks for spending your Christmas with us Bill. We appreciate the 10 out of 10 review and we hope to welcome you back again very soon!

10/10 Excelente

Naag

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Staff, el 2 ene. 2024
Thank you for your review we are happy you enjoyed your stay. Hope to see you again soon.

10/10 Excelente

Ezralon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay here again
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Staff, el 2 ene. 2024
Thank you for your review we are happy you enjoyed your stay. Hope to see you again soon.

10/10 Excelente

Caleb

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gulf Sunsets from the Hot Tub
When looking for apartments, I knew that I wanted to specifically be in Fort Walton Beach. Not only was this one of the nicest available hotels I found, it was also at an incredible price. Facility felt brand new, the outdoor pool/bar/Jacuzzi was wonderful, and the sunset views over the Gulf of Mexico…. Amazing
Se hospedó 2 noches en diciembre de 2023
Respuesta de Leigha , el 28 dic. 2023
Thanks for the 10 out of 10 review Caleb. We are so thrilled that you enjoyed your stay with us. We hope to welcome you back for more of the amazing views soon!