Ratings based on 1,388 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Gaffney sc
The white sand and blue green waterPosted Aug 21, 2017
Pros: Everything was in walking distance
Cons: The cleaning crew need to lean English but ok
Location: Location was great we drove about 12 blocks to the stores
Took my 77 year old mom there she loved it the sun out the five days we was there the high 97 low 95 so bring the sunblock lol
by A verified traveler from Wisconsin
Stay away from this hotelPosted Aug 11, 2017
The only good point to this hotel was the beach, there was a great view of the beach and ocean from our room and was provided 2 beach chairs and a beach umbrella. The room itself was very poor. The beds were very small, the maids took our dirty towels but did not leave clean ones, did no cleaning at all. We had mold on bedroom ceiling and the air conditioner would only run or turn off, the thermostat was not working, and it seemed to only cool and did nothing for moisture in the room,every thing was damp. On check out day, the maids showed up an hour before check out and hung outside our door until we left. The café was suppose to serve breakfast until 11am. The first day we ate there and took an hour to get our food after we ordered. On check out day we arrived at the café at 10:40 am as they were closing the doors and told they didn't think we could eat in 15 minutes so they were not open for us.
for Everyoneby A verified traveler from dfw
hotel is okay Good thing it's on the beachPosted Aug 5, 2017
Rooms were old with smell Oon the beach which was easy
for Everyoneby A verified traveler
Nice hotel close to the beach with great amenitiesPosted Aug 1, 2017
Was a great stay the hotels staff was friendly and knowledgeable along with the waitresses in the restaurant...
for Everyoneby A verified traveler from Maryland
Great location and views of the Gulf.Posted Jul 31, 2017
Our family of 4 had a great time here. We had a room with a kitchenette and ocean views. It was wonderful. The only issues were an elevator that didn't always work, but it was addressed quickly. We had a remote with no batteries, but it was clean and everyone was nice. We didn't spend a lot of time in the room because we were either on the beach (complimentary umbrella and chairs) or doing things in the area. We were happy with the location away from the heavy traffic in Destin, but did venture into Destin a couple times.
by A verified traveler from UK
WORDS FAIL ME....Posted Jul 30, 2017
Pros: CLOSE TO THE BEACH.
Cons: DO THE PLACE UP..... ITS NOT CLEAP TO STAY ------ SO RE INVEST - IT NEEDS IT....
Location: Fort walton is stunning, something for everyone and place we visit time and time again. Local people happy and sun is out. The beach is beautiful...
We visit fort Walton a few times a year.... We travelled here from the UK and on arrival at this hotel all seemed OK. Once we got the key to the room.... Words can't describe the room - It was WORSE than TERRIBLE... AND THE SMELL... We went back to reception and to be far the managers she was helpful offering the cleaning staff to go and look at the room.... BUT no cleaning could fixed that... We refused to stay... Issue then was we had two children one of which a baby and no hotel... but hand on heart would have rather slept in our rental car..... We found a hotel Thank the lord and it was lovely!!! This area is beautiful and there is no need for a hotel to be like that... Do it up...!!! WORST hotel we have ever visited and we have stayed at 100's on our travels. DONT VISIT - PICK A NICE HOTEL IN THE AREA....
for Everyoneby A verified traveler from Arkansas
Very DisappointedPosted Jul 29, 2017
I have had no negative experiences with this hotel for 3 consecutive years until this year. We were asked for a credit card at checkin for incidentals. I have never given a credit card before other than to pay for my room fee. Instead of holding the card number, they charged an amount to the card in advance as a "deposit". I tried to speak with a manager about this and no one was ever available. Also tried to call back on my way home and was told I would get s return call shortly. I never got one. Not too happy this year and probably will not return to this hotel. Customer service is horrible.
by A verified traveler from lexington ky
had a good time, but hotel was not in great shape.Posted Jul 22, 2017
Pros: most of the staff was friendly and helpful. we like the free DVD rental and the arcade for kids.
Cons: up date the rooms and make sure everything work properly.
Location: plenty to do near by. plenty places to eat and shop, and lot for kids or teens to do. The Gulfarium was one of our favorite places to visit
first we were disappointed that our balcony view was directly above a noise swimming pool, so I felt the description of the room view was misleading, since it just said "gulf view". Then they would not let you smoke on your balcony and would fine you 200 if you did. Our AC unit was very noise and made it hard to sleep at night. and our toilet was hard to flush and once it stopped up and over flowed. when the maintenance man came to unclog the toilet, he made it seem that it was our fault and started lecturing me on what to do next time, instead of really fixing the problem which was a toilet that did not flush properly in the first place. We liked the outside bar, however the next morning we noticed a mouse coming from the bar.
by A verified traveler from indiana
Worst vacation ever!!Posted Jul 21, 2017
This was my family's first and last visit to Fort WAlton beach at WYndym. I was sold on their description, clean family friendly room with ocean views and just steps to the beach... I was completely disappointed! The room was dirty, the sofa bed torn, and my beautiful view was a dirty beach that had dead fish all over! Opening my balcony doors was a big mistake... the smell of dead fish was overwhelming. My daughters 4 &7 would not go any where near the water because they were terrified of all the dead fish. I tried to cancel my stay early and move to another hotel owned by wyndym but the manager Laurie said I had to pay for two nights even if I checked out at noon. I was completely frustrated by the lack of concern for their costumers. I will never stay at a wyndym hotel or recommend to anyone. My family visits florida every year and I have never been so disppointed in all my life with the service anf quality I received from this hotel.
for Everyoneby A verified traveler from Alabama
Didnt even have to leave hotel !Posted Jul 17, 2017
Cons: nothing it was perfect!
Location: my husband and i went shopping at the outlets and dinner at fudpuckers but other then that we stayed at hotel!!
Amazing time just at the hotel. My husband and i had a blast. From the pool to the tiki bar to the beach to them even playing a movie outside with free popcorn by pool. Very Very friendly staff clean rooms great view and all in all great time!