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Rating 10 - Excellent. 224 out of 1000 reviews" "
10 - Excellent
224
Rating 8 - Good. 296 out of 1000 reviews" "
8 - Good
296
Rating 6 - Okay. 203 out of 1000 reviews" "
6 - Okay
203
Rating 4 - Poor. 164 out of 1000 reviews" "
4 - Poor
164
Rating 2 - Terrible. 113 out of 1000 reviews" "
2 - Terrible
113
7.2/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
David
Traveled with family and small children
Apr 14, 2024
Liked: Amenities
Disliked: Property conditions & facilities
The property could use maintenance. The pool was since and in good condition.
The breakfast was poor, food was cold and limited options.
David
Stayed 1 night in Apr 2024
Response from manny on Apr 17, 2024
dear davidsorry for the inconvenience. im not sure why the breakfast was cold. I will bring this to management attention.
dear barbarathank you visiting baymont in fort wayne. we are extremely sorry about tv didn't work. please bring this to our attention during your stay and one of staff member can help you or change rooms. sorry for the inconvenience.
2/10 Terrible
Ashley
Traveled with family and small children
Mar 14, 2024
Liked: Cleanliness
Staff was okay minus one guy who doesn’t like children and treated us poorly
Ashley
Stayed 7 nights in Mar 2024
Response from manny on Mar 14, 2024
Dear Ashley so im suggesting it is hotels fault when people next door are complaining about it. Any guest that complains we have to bring it up to their attentions. we had multiple guest checked out. we given you plenty of chances.
2/10 Terrible
Ashley
Traveled with family and small children
Mar 12, 2024
Disliked: Staff & service, amenities
Not children friendly at all, and the staff are horrendous
Ashley
Stayed 7 nights in Mar 2024
2/10 Terrible
Ashley
Traveled with family and small children
Mar 7, 2024
Disliked: Cleanliness, amenities
The guy at the front desk with the leather jacket is horrible and does not listen to his dad the owner my air conditioning went out and turns out my son put a small toy in it he said he would charge me $100 and the son the next day charge me me $200 and the housekeeping staff is bad
Ashley
Stayed 7 nights in Feb 2024
Response from manny on Mar 8, 2024
dear Ashley sorry for the inconvenience but that toy damage a 600 ptac unit and also the chair is broken also trashing the room. we been courteous enough and still gave you a different room and being only charged 200 dollars. Anything that is damage it is guest responsibility. we did not give you a damage room. please respect the property.thank you
It's is an older hotel but reasonably clean for the age. Thexwallsza very thin. Breakfast was simple, but was practically gone at 8am. Front desk not manned at check-out, not staff to replenish breakfast food. Its cheap and you get what you pay for.
Mary
Stayed 1 night in Mar 2024
Response from manny on Mar 7, 2024
dear Mary sorry for the inconvenience and thank you for brining this to our attention will address this issue to management.
8/10 Good
Susan
Feb 29, 2024
Liked: Cleanliness, staff & service, amenities
This is an older facility, but the beds were very nice. The TV size was acceptable, and we had many channels. Breakfast left a lot to be desired, but it was free.
Susan
Stayed 1 night in Feb 2024
Response from manny on Mar 7, 2024
dear susanwe appreciate your feed back and thank you for staying at Baymont.
The staff was very friendly and helpful. The property is moldy and in need of many updates. The bedding was ripped, the shower wall was cracked and held together with caulk, paint was peeling and there was no hot water during certain times of the stay. I would not recommend staying at this hotel.
stephanie
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear Stephaniethank you for your feedback. we do apologize for inconvenience. I will forward this issue this to management.
Parking lot wasn’t plowed for vehicles to park safe. Our room heater was turned off so the room temperature was freezing. It took hours to get it warmer. Water in the bathroom had a septic smell and finally we found a cockroach wondering in the bathroom.
Pablo
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear pablosorry for the inconvenience. we have pest services every month will bring this to there attention. I will address other issues as well. please accept our apology.thank you
Had two rooms, one of which the key didnt work so we had to get a new room and neither one of them was very clean. You can tell that they didnt clean the bathtub, bathroom or clean under the beds.
Eric
Stayed 2 nights in Dec 2023
2/10 Terrible
Silas
Traveled with family and small children
Dec 31, 2023
Liked: Amenities
Disliked: Property conditions & facilities
Booked a two night stay woke up the following morning and found roaches in the room went to the front desk address the issue they gave me another room. I asked to speak to a manager and they told me the manager would not be enter Sunday at 11 AM which I had to check out at Sunday at 8:30 AM so I was not able to speak with him, then the gentleman at the counter said that the owner was there and so he came to the counter and it was the guy that I originally addressed the issue with and he was not the owner and they told me that the owner won’t be in until Tuesday. That place is a joke , I have pictures of proof very disgusting. Worst experiment ever
Silas
Stayed 2 nights in Dec 2023
Response from manny (manager) on Jan 1, 2024
dear guestthank you for your feedback and sorry for the inconvenience. it shows in our system that they were able to give you a different room. we have pest control services every month will bring this to there attention.
The appearance was okay, but it was very noisy within the hotel. There was a party going on until 3am in the morning and there was no interference made from the staff. Also there was a loud beeping from the ice machine all night. I was not rested at all and will not stay here again
My wife and I thought the stay was okay. It was quiet and we slept well. The only thing we found could be improved are the meat selections for breakfast as they only offered pork and maybe have the carpet either deep cleaned or replaced as it was very dirty and in our room there was debris under the reclining chair we move and little for a little more room. Other than that our stay was pretty satisfactory.
Verified traveler
Stayed 2 nights in Sep 2023
2/10 Terrible
Irad
Traveled with family and small children, Traveled with pets
This hotel was horrible. Loud sounds throughout the night, non-hotel folks hanging around in the parking lot, rooms not very clean and smelled old, bugs in the shower and poorly trained management staff. They should not carry the Wyndham name. We checked out after one night because all of the issues listed above.