Indoor pool

Reviews of Baymont by Wyndham Fort Wayne

2.5 out of 5
Baymont by Wyndham Fort Wayne
2881 E Dupont Rd, Fort Wayne, IN

Reviews

6.8
Rating 10 - Excellent. 224 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 203 out of 1000 reviews" "
Rating 4 - Poor. 164 out of 1000 reviews" "
Rating 2 - Terrible. 113 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The property could use maintenance. The pool was since and in good condition. The breakfast was poor, food was cold and limited options.
Stayed 1 night in Apr 2024
Response from manny on Apr 17, 2024
dear davidsorry for the inconvenience. im not sure why the breakfast was cold. I will bring this to management attention.

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet I will stay here again
Stayed 1 night in Apr 2024
Response from manny on Apr 17, 2024
dear courtneythank you for your feedback.hope to see you again in future

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Liked property, but get TV to work
Stayed 1 night in Mar 2024
Response from manny on Mar 23, 2024
dear barbarathank you visiting baymont in fort wayne. we are extremely sorry about tv didn't work. please bring this to our attention during your stay and one of staff member can help you or change rooms. sorry for the inconvenience.

2/10 Terrible

Ashley

Traveled with family and small children
Liked: Cleanliness
Staff was okay minus one guy who doesn’t like children and treated us poorly
Stayed 7 nights in Mar 2024
Response from manny on Mar 14, 2024
Dear Ashley so im suggesting it is hotels fault when people next door are complaining about it. Any guest that complains we have to bring it up to their attentions. we had multiple guest checked out. we given you plenty of chances.

2/10 Terrible

Ashley

Traveled with family and small children
Disliked: Staff & service, amenities
Not children friendly at all, and the staff are horrendous
Stayed 7 nights in Mar 2024

2/10 Terrible

Ashley

Traveled with family and small children
Disliked: Cleanliness, amenities
The guy at the front desk with the leather jacket is horrible and does not listen to his dad the owner my air conditioning went out and turns out my son put a small toy in it he said he would charge me $100 and the son the next day charge me me $200 and the housekeeping staff is bad
Stayed 7 nights in Feb 2024
Response from manny on Mar 8, 2024
dear Ashley sorry for the inconvenience but that toy damage a 600 ptac unit and also the chair is broken also trashing the room. we been courteous enough and still gave you a different room and being only charged 200 dollars. Anything that is damage it is guest responsibility. we did not give you a damage room. please respect the property.thank you

4/10 Poor

Mary

Traveled with family
Disliked: Staff & service, property conditions & facilities
It's is an older hotel but reasonably clean for the age. Thexwallsza very thin. Breakfast was simple, but was practically gone at 8am. Front desk not manned at check-out, not staff to replenish breakfast food. Its cheap and you get what you pay for.
Stayed 1 night in Mar 2024
Response from manny on Mar 7, 2024
dear Mary sorry for the inconvenience and thank you for brining this to our attention will address this issue to management.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
This is an older facility, but the beds were very nice. The TV size was acceptable, and we had many channels. Breakfast left a lot to be desired, but it was free.
Stayed 1 night in Feb 2024
Response from manny on Mar 7, 2024
dear susanwe appreciate your feed back and thank you for staying at Baymont.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from manny on Mar 9, 2024
dear carlosthank you for your feedback it was pleasure serving you at baymont.

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is fine. 1 pop machine doesnt work. And the other was out of a lot of selections. Other than that its great
Stayed 1 night in Feb 2024
Response from manny on Mar 9, 2024
dear valeriethank you for staying at baymont it was pleasure serving you.

4/10 Poor

Mary

Traveled with family
Disliked: Staff & service, amenities
Breakfast was poor. Had to ask for food. Not enough staff.
Stayed 2 nights in Feb 2024
Response from manny on Mar 9, 2024
dear mary thank you for your feedback and sorry for inconvenience. I hope you give us another chance in future.

4/10 Poor

jason

Disliked: Property conditions & facilities
There was no TV in room but rate was still high
Stayed 2 nights in Jan 2024
Response from manny on Mar 9, 2024
dear jasonsorry for the inconvenience. not sure the room was out of order. if it was front desk usually inform you that this room has tv issue.

6/10 Okay

Celinda

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from manny on Mar 9, 2024
dear celinda thank you for staying at baymont .

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from manny on Mar 9, 2024
dear robinthank you for your feedback and staying baymont it was pleasure serving you.

4/10 Poor

stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The property is moldy and in need of many updates. The bedding was ripped, the shower wall was cracked and held together with caulk, paint was peeling and there was no hot water during certain times of the stay. I would not recommend staying at this hotel.
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear Stephaniethank you for your feedback. we do apologize for inconvenience. I will forward this issue this to management.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear anonymousthank you for staying at Baymont and sorry for the inconvenience.

4/10 Poor

Pablo

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot wasn’t plowed for vehicles to park safe. Our room heater was turned off so the room temperature was freezing. It took hours to get it warmer. Water in the bathroom had a septic smell and finally we found a cockroach wondering in the bathroom.
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear pablosorry for the inconvenience. we have pest services every month will bring this to there attention. I will address other issues as well. please accept our apology.thank you

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were reliable and responsible in check in and breakfast offerings.
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear nicholas thank you for staying at Baymont it was pleasure serving you.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from manny on Jan 22, 2024
dear ronaldthank you for staying at Baymont it was pleasure serving you. hope to see you again in future.

6/10 Okay

Phillip

Get what you pay for.
Stayed 6 nights in Jan 2024
Response from manny on Jan 22, 2024
dear Phillipthank you for staying Baymont sorry for inconvenience during you stay.

10/10 Excellent

Kierra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from manny on Jan 22, 2024
dear kierra thank you for staying at Baymont. it was pleasure serving you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Anthony

Stayed 1 night in Jan 2024

4/10 Poor

Kayla

Stayed 2 nights in Jan 2024

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service
Not satisfied
Had two rooms, one of which the key didnt work so we had to get a new room and neither one of them was very clean. You can tell that they didnt clean the bathtub, bathroom or clean under the beds.
Stayed 2 nights in Dec 2023

2/10 Terrible

Silas

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Booked a two night stay woke up the following morning and found roaches in the room went to the front desk address the issue they gave me another room. I asked to speak to a manager and they told me the manager would not be enter Sunday at 11 AM which I had to check out at Sunday at 8:30 AM so I was not able to speak with him, then the gentleman at the counter said that the owner was there and so he came to the counter and it was the guy that I originally addressed the issue with and he was not the owner and they told me that the owner won’t be in until Tuesday. That place is a joke , I have pictures of proof very disgusting. Worst experiment ever
Stayed 2 nights in Dec 2023
Response from manny (manager) on Jan 1, 2024
dear guestthank you for your feedback and sorry for the inconvenience. it shows in our system that they were able to give you a different room. we have pest control services every month will bring this to there attention.

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time I stayed there they had an alarm clock in room, this time I didn't see one, no big deal I used my phone.
Stayed 1 night in Dec 2023

2/10 Terrible

Luzesita

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

edlems

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband had surgery and it was comfortable for him to rest. Breakfast was very nice.
Stayed 1 night in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Room was clean. It was a good hotel for the price.
Stayed 1 night in Nov 2023

10/10 Excellent

edlems

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet shopping area more
Stayed 4 nights in Nov 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service
The appearance was okay, but it was very noisy within the hotel. There was a party going on until 3am in the morning and there was no interference made from the staff. Also there was a loud beeping from the ice machine all night. I was not rested at all and will not stay here again
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023

10/10 Excellent

charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Very comfortable and quiet.
Stayed 3 nights in Nov 2023

8/10 Good

Donald L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Stayed 3 nights in Oct 2023

6/10 Okay

Alison

Traveled with partner
Disliked: Staff & service, amenities
Other guests very noisy front desk said they would move them for the next night but didn't so had 2 nights very bad sleep.
Stayed 2 nights in Oct 2023

8/10 Good

Kathleen

Traveled with family
It's ok
Stayed 2 nights in Oct 2023

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept running out of towels. Bathroom was dirty, and sticky. Room smelled bad.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Kristina

Disliked: Staff & service
My room smelt like smoke. The bathroom was sort of gross, but the bed was super comfortable
Stayed 2 nights in Sep 2023

10/10 Excellent

wanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
My wife and I thought the stay was okay. It was quiet and we slept well. The only thing we found could be improved are the meat selections for breakfast as they only offered pork and maybe have the carpet either deep cleaned or replaced as it was very dirty and in our room there was debris under the reclining chair we move and little for a little more room. Other than that our stay was pretty satisfactory.
Stayed 2 nights in Sep 2023

2/10 Terrible

Irad

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smells so bad
Stayed 2 nights in Sep 2023

2/10 Terrible

Monique

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Stay Ever
This hotel was horrible. Loud sounds throughout the night, non-hotel folks hanging around in the parking lot, rooms not very clean and smelled old, bugs in the shower and poorly trained management staff. They should not carry the Wyndham name. We checked out after one night because all of the issues listed above.
Stayed 2 nights in Sep 2023