During my stay at Candlewood Suites I noticed hair on the bed covers that were not mine. Housekeeping was not available to fix the issue. So I slept in reclining chair. Atmosphere was somewhat noisy due to other guest above my room as well in the hallways. I was shocked that the hotel did not accommodate guest with toothpaste. I paid over $100 for one night at this hotel and that small amenity is not available! Guest services were pleasant so that was a positive to my stay!!
Comment from Hotel Management
Apr 4, 2015 by Andrea, Hotel Management
Dear valued guest,
Thank you so much for choosing our hotel for your birthday stay. I am very sorry to hear that your stay was less than satisfactory. I assure you it is our goal to make sure all guests are comfortable. If I or other management had heard of your issue we would have made sure you were taken care of. I hope you will stay with us again. Thank you for your feedback. Happy travels.