Ratings based on 92 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, Pa

Easy access in town

Posted Aug 2, 2016
Close to parking, easy access to most everything. Room ventilation was extremely cool or stuffy. No middle. If stay again if needed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northeast IN

Overnight Getaway

Posted May 25, 2016
My boyfriend and I are from a small town about an hour north of Fort Wayne. We were going to a show downtown, and decided to book a room so we wouldn't have to worry about the drive home. Needless to say, it was a great decision! The staff was extremely friendly and very accomodating. The room was in pristine condition, and the king size bed was the most comfortable I've ever slept in! My only suggestion is to skip the hotel restaurant, and ask the staff to recommend somewhere to eat within walking distance (or book a ride on the shuttle!) There are a lot of great, local spots/food trucks in downtown Fort Wayne, and the hotel restaurant is mediocre and over-priced at best.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2016
Pros: location
I would have liked to know the hotel was under construction before we arrived but it was ok.
Comment from Hotel Management
Mar 29, 2016 by Carrie - Front Office Manager, Hotel Management
Thank you for choosing the Hilton Fort Wayne! We appreciate your feedback and apologize for not making you aware of the Improvement Project currently taking place in our Lobby and Restaurant/Lounge area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and easy to get to from down town area.

Posted Dec 25, 2015
Very nice stay but no breakfast included with the room cost, so we want somewhere else to eat.
Comment from Hotel Management
Jan 12, 2016 by Carrie G. - Front Office Manager, Hotel Management
Thank you for your review! We appreciate you choosing the Hilton Fort Wayne!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from New York, NY

Pleasant and comfy- until the next morning...

Posted Oct 29, 2015
Pros: Clean, well appointed. Definitely emblematic of a Hilton hotel.
Cons: Availability of hot water in the shower early in the morning.
Location: Convenient to the downtown Convention Area. Easy walk to most attractions and restaurants.
Enjoyed the convenience and comfort of this classy hotel. All was well until I took a shower at 6:00 AM on the morning of 10/27. NO HOT WATER! Talk about a "rude awakening"!
Comment from Hotel Management
Nov 24, 2015 by Carrie G. - Front Office Manager, Hotel Management
Thank you for choosing the Hilton Fort Wayne! We apologize that you encountered a challenge with the hot water during your stay. We appreciate your feedback and thank you for staying with us!
3 out of 5
by A verified traveler from indiana

Expected more for the price...

Posted Sep 22, 2015
Stayed 2 nights at the Hilton, following my wedding, and it was kind of disappointing. Everyone was friendly; I couldn't have asked any more from the staff. However, the room was pretty small considering the price, and the bathroom was tiny, certainly not worth the 170/night I spent. The first night I called down for more towels and they never came. The tv also didn't work. The security guy came up to attempt fixing it (he was very kind and friendly) but since the tv's are bolted to the dresser, we had to be switched to the room next door. No free breakfast, no free parking, and I'm pretty sure the wifi even costed money... Oh, and my husband and I wanted to relax in a hot tub on our wedding night. There was only a mediocre pool, no hot tub!! Overall, I wasn't very impressed with the hotel. Save your money, go somewhere else.
Comment from Hotel Management
Nov 24, 2015 by Carrie G. - Front Office Manager, Hotel Management
Congratulations on your Wedding Day! We appreciate you choosing the Hilton Fort Wayne. I am sorry to hear that we weren't more successful in provding a memorable stay. We appreciate your feedback and wish you all the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston

Center of Everything

Posted Jul 27, 2015
Pros: I liked everything about this hotel. The rooms are spacious, clean and well appointed.
Location: Loved the location. You could walk to all the activities in the downtown area. It is central to the airport, shopping and family we visited.
My room was ready when I arrived. There was a basketball tournament in town and many of the teams were checking in when we arrived. The front desk was quick and efficient with the check in spite of many people at the desk. The room had a refrigerator and microwave which was a nice addition for our extended stay. We had breakfast at the hotel. The breakfast buffet was $12. An excellent price for the high quality food that was offered.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Posted Jul 14, 2015
The room was very clean and the beds were comfy. Shower was very clean. Staff at front desk was friendly but sometimes you had to get their attention. The young man in front that greeted us was super friendly and helpful. Always ready with a smile. Only thing I noticed is when we asked about where we could get certain things, they seemed unsure. Maybe they didn't know the area? Nonetheless, they were very nice.
Comment from Hotel Management
Nov 24, 2015 by Carrie G.- Front Office Manager, Hotel Management
Thank you for choosing the Hilton Fort Wayne! We appreciate your feedback and are happy to hear that you enjoyed your stay and the hotel staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel we would stay here again.

Posted Jun 16, 2015
Pros: Where it was located.
Cons: Adding more places to eat maybe at a good price.
Location: Located downtown near baseball field and some eaters not far from zoo and mall. Also near the Old Fort.
The hotel is well located and the staff and cleaning service people were very nice and helpful.
Comment from Hotel Management
Jun 23, 2015 by Carrie, Hotel Management
Thank you for taking the time to share your recent experience with us at the Hilton Fort Wayne! We will be sure to share your feedback with the staff as they will enjoy hearing the positive comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
My daughter and I had a great time at a concert and went to hotel after. Everyone at hotel was helpful and enjoyed my one night stay.
Comment from Hotel Management
Jun 16, 2015 by Carrie, Hotel Management
It is great to hear that you enjoyed your overnight stay and the concert at the Embassy Theatre. We are fortunate to be located so close to many of the Downtown Fort Wayne attractions. Thank you for choosing the Hilton Fort Wayne and we look forward to welcoming you back next time you visit Fort Wayne!