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Rating 10 - Excellent. 507 out of 1000 reviews" "
10 - Excellent
507
Rating 8 - Good. 279 out of 1000 reviews" "
8 - Good
279
Rating 6 - Okay. 117 out of 1000 reviews" "
6 - Okay
117
Rating 4 - Poor. 65 out of 1000 reviews" "
4 - Poor
65
Rating 2 - Terrible. 32 out of 1000 reviews" "
2 - Terrible
32
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
AMBER
Traveled with family and small children, Traveled with pets
We enjoyed our visit. Beds were comfy, couch was comfy. Very clean, well appointed. My ONLY complaint was that channel selection was limited on tv. If you have kids with you, bring a tablet. Other than that, it was a very pleasant stay. We will use Hyatt Place as our new home base in Ft. Wayne.
Clean, felt safe, the hotel was in good condition. The beds were comfortable. Breakfast was truly excellent many choices more akin to a pre-COVID hotel experience.
Kelly
Stayed 1 night in Mar 2024
Response from Evan P. on Apr 2, 2024
Hey Kelly, Thanks for taking the time to review your recent stay! I'm glad to here you enjoyed the breakfast and our hotel. We've got many exciting things coming this year and look forward to welcoming you back next time you're in town.
The heat did not work in our room the entire time we were there. An attempt was made to first the heat and it only worked for a short time. It was one of the coldest weekends of the year and we couldn't get the heat to work. I was also charged for drink that I did not have and had to call twice to have it removed from my bill
Staff was welcoming and very attentive. The hotel looked ready for an update. Carpets and finishes were pretty worn. Convenient location near restaurants and stores.
The bathroom is TIGHT! When you open the bathroom door, it misses the toilet by an INCH. YOU have to open the door, step to the side of the toilet and THEN shut the door. We dealt with it.
Rusty
Stayed 1 night in Jan 2024
10/10 Excellent
Peter
Jan 20, 2024
Peter
Stayed 1 night in Jan 2024
10/10 Excellent
Brenda
Business traveler
Jan 17, 2024
Liked: Amenities
Very nice beds, showers, and breakfast! I would highly recommend this hotel!
Went here to see a concert at Piere's. The venue was a straight shot 2 mile trip. Great location for my purpose. The room was large enough to have a couple friends stop by and relax before we all went to the concert. Overall a great hotel experience.
This was a nice property for being an older building. The beds were comfortable. The room was warm. The staff were friendly and nice. The room needed a few minor updates. Overall, it was a good place to stay.
The air-conditioning unit was not working properly. It was set at 68 but the temperature in the room was 73. The phone was
all dismantled. The tube was plugged. The drain was open but it filled faster than it drained.
Staff was very friendly. Room was clean but the beds were awful! These mattresses need to be replaced bad! Breakfast was decent but not a lot of choices.