Ratings based on 74 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
2.7 Service & staff
2.7 Room comfort
2.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NRH, Tx.
Posted Aug 3, 2015
Nice staff, very helpful. Room was always clean. Quiet everytime I stayed there.
for Familiesby Kathleen from Roselle, IL
Holtam Americas Best Value InnPosted May 21, 2015 on Hotels
It was okay. The toilet ran periodically. Towels were very thin.
for Business Travelersby Howard from Houston
Outside nice but it is whats inside that countsPosted May 7, 2015 on Hotels
Toilet very loose, bath tub was black on bottom either needs scrubbing or is to worn and needs replacement, also they have no snack machines so i asked and she said she could sell me a soda from their refridge but had no snacks.We could smell the smoke from the rooms as soon as we were in the hall and the rooms are paper thin we could hear the next room all night.
for Couplesby Victor from Nashville
Needs some work and updatingPosted May 6, 2015 on Hotels
Guest dryer didnt work but had no sign notating fact,coke machine was unplugged and empty,TV was analog older type with busted speakers-hard to understand words, breakfast was extremely minimal-no creamer available on 2nd day and only about 2" of milk and OJ put out with no attempt at keeping it cold.Outside security doors always stayed unlocked,hallway a/c didnt work.Had good view of a pond,staff was friendly
for Getaway With Friendsby A verified traveler
Posted Apr 28, 2015 on Hotels
for Getaway With Friendsby Tristyn from Anaheim
Stay if you want FLEASPosted Apr 28, 2015 on Hotels
Staff sitting on sofa with shoes off playing on cell, took no interest in helping me check in. The initial key card didn't open the door, so I had to lug all my bags back to the front desk & have her re-swipe the card. Entering the room, the light switch didn't work, or light had burnt out & had not been replaced. The bathroom ceiling was falling apart, there was a huge hole. The bathroom did not look or smell clean, & no toiletries! The TV was an old box TV, remote didn't work, & none of the channels came in clearly. The WiFi wasn't working, & I called twice both times the woman at the front let the phone ring several times before answering, & instead of offering help simply replied that "Nobody else was complaining!" I'd never gone a single night without being able to skype & say good night to my children, so this got me very upset. I tried over and over on my laptop while sitting on the bed, began itching, soon was so bad I decided to just leave. There is nobody in the lobby at the time I left so I had to toss my key card in a slot- is what the tired clerk told me when I ended up in the rain outside calling the hotel from my cell letting them know I was leaving and not staying the night. I was so upset & found out later it was fleas they had in the hotel, that was why I was itchy. I'd never stay there again, rather sleep in the rental car, which is what I ended up doing that night!
for Business Travelersby Tesa
Posted Apr 21, 2015 on Hotels
for Personal Eventby James W. from Austin
A night in blunder land.Posted Feb 11, 2015 on Hotels
I arrived at the hotel and they did not have the room I asked for. The hotel was dirty, the bathtub handles came off, the wake up call did not happen, and the breakfast was not available. Aside from that it was a lousy experience. Go somewhere else, anywhere else!
for Familiesby Janie from Aurora, CO
Worst hotel stay everPosted Feb 5, 2015 on Hotels
Reserved this room for my adult children & 2 year old Grand-daughter - I paid for the entire stay up front (5 days). 2nd night they were locked out of their room because I was quoted $5.00 per night less than I was supposed to be charged - Again, plenty of days were paid for up front - Fighting in the room next to the occupants at all hours of the night - partying outside of their window at all hours of the night - Hotel tried to charge us for an iron that was missing when we checked in - patched walls and ceiling had not been painted - some kind of gooey material on wall next to bed - We were in town for a funeral and this was a terrible experience - will never recommend this hotel to anyone or use this line of hotels again - travel for my company and have never experienced anything this bad in a hotel experience
for Business Travelersby ronnie
Posted Jan 26, 2015 on Hotels