Ratings based on 170 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from austin tx
Not greatPosted Nov 20, 2017
Bed was hard as a rock, ac was not cold and the bathroom vent did not work
for Everyoneby A verified traveler
Family birthdayPosted Nov 19, 2017
The hotel was in a great location for our event. The staff is professional and courteous. We were very comfortable in our room.
for Everyoneby A verified traveler from WA
Great locationPosted Nov 15, 2017
Pros: Friendly staff
Cons: Magnetic keys for rooms worked intermittently.
Location: Great restaurants nearby. Several shopping malls within a mile. Movie complex just up the street.
Hotel is near shopping and restaurants and fast food. The staff was very helpful and friendly. Enjoyed the breakfast. Food was always fresh and hot. The room was comfortable although the beds seemed very high and mattresses were way to firm for us. We were there for a family wedding and the hotel was very accommodating for all of us. I would recommend this place to all.
for Everyoneby A verified traveler from Blanco, Tx
The comfort of the beds left a lot to be desiredPosted Sep 25, 2017
The beds were very uncomfortable and the pillows were very lumpy. On the plus side the rooms were well insulated and quiet.
by A verified traveler from arkansas
Rooms smellPosted Sep 5, 2017
Pros: Staff were nice. Breakfast was descent.
Cons: Do something about the smell.
Location: Nice location.
The first room smelled like a box of lit cigars. We changed but the second room smelled like mold and mildew. The staff ,however, were very helpful and considerate. We we not the only guests that were unhappy.
Comment from Hotel Management
Sep 11, 2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
for Everyoneby A verified traveler from Fort Worth TX
Awesome StaffPosted Sep 2, 2017
Very good impression of the Hotel while walking in. Great staff members, especially the night crew. Spacious rooms, although mine had stale cigarette smell to it. All in All - it was worth the price and I definitely will be going back.
by A verified traveler
Close to interstatePosted Aug 22, 2017 on Orbitz
Wifi did not work the first day. Room had a bad smell. Furniture had ugly stains
Posted Aug 17, 2017 on Hotels
for Everyoneby A verified traveler from Sydney
Great locationPosted Aug 17, 2017
Easy to navigate to and from. Shopping and restaurants close by. Great pool area.
Posted Aug 16, 2017 on Hotels