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Reviews of Quality Inn

2.5 out of 5
Quality Inn
3232 Southeast Loop 820, Forest Hill, Fort Worth, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 52 out of 140 reviews" "
Rating 8 - Good. 54 out of 140 reviews" "
Rating 6 - Okay. 15 out of 140 reviews" "
Rating 4 - Poor. 11 out of 140 reviews" "
Rating 2 - Terrible. 8 out of 140 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed Ayman

Liked: Amenities, property conditions & facilities
Friendly staff and service
Stayed 1 night in Apr 2024

6/10 Okay

Ruby

It was near where I needed to be
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk guy was rude. All the breakfast was gone by 8am. Just a poor show all together.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sergio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Patsy, Fort Worth

Stayed 1 night in Jan 2024

6/10 Okay

Evelyn

Disliked: Cleanliness, amenities, property conditions & facilities
The check in process was easy, but long. The attendant was nice. Upon entering one of our rooms (we had 2), roaches were crawling up the wall. The hotel isn’t up to date. Very old rooms, and they have a smell. It worked for the night, but I wouldn’t stay there again. The deposit was $75 per room, which is definitely not worth it.

8/10 Good

JOSE R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Ernisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and accommodating service.
Stayed 1 night in Sep 2023

8/10 Good

Shanika

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When staying at this hotel no matter how you reserved it just know there is a $75 deposit. When I went to checkout it took them about 15 minutes to help me checkout. They also do not allow other guest not staying at this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Arthur-Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick trip
We stayed overnight minimally while in town for a boxing title fight. It’s an older hotel but it seems like they try to keep it kept. It was very clean and the rooms were spacious
Stayed 1 night in Jul 2023

6/10 Okay

Amy

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not the best, not the worst
The place was okay, but when we walked into the room there were dead crickets in the bathroom on the floor and in the sink. A/C worked well, and beds comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

George

Traveled with group
Liked: Staff & service, property conditions & facilities
Close to interstate
Stayed 1 night in Jul 2023

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jun 2023

4/10 Poor

Latonya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Javier

Stayed 1 night in Jun 2023

2/10 Terrible

Tammi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Had roaches on the bed sheets and in bathroom, very fowl odor in hallway. We stayed less than 2 hours.
Stayed 1 night in May 2023

10/10 Excellent

Wanita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and able to check in early
Stayed 1 night in May 2023

8/10 Good

Karl R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the event we were going . Clean and comfortable.
Stayed 1 night in Apr 2023

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 night stay
Spacious room. Close for what I needed. Denny's next door. Reasonably priced. 3 night stay. Has pool but was not open, perhaps still too cold. Told by housekeeping they do not clean the rooms on multiple night stays. Had to request bathroom cleaning after first night. Has breakfast.
Stayed 3 nights in Mar 2023

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Odor in room, hallway, lobby. Pillowcases and some towels were dingy yellow. Panel on tub held on with tape. Flickering lights in hallway and bathroom.
Stayed 1 night in Feb 2023

10/10 Excellent

Cynthia

Stayed 1 night in Feb 2023

10/10 Excellent

Esther

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person was awesome
Stayed 2 nights in Jan 2023

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property management has not kept up with repairs needed to very dated rooms.

8/10 Good

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Room and facilities were clean. The staff was nice. Located on a freeway frontage road so I should have anticipated the traffic noise.
Stayed 1 night in Nov 2022

10/10 Excellent

Rebecca

Stayed 4 nights in Aug 2022

2/10 Terrible

Delorean

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like urine and the comforter had stains on them. Room was outdated and run down.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Nice hotel for the money in an area where hotels are overpriced. Would stay again
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Freda

Traveled with family
A few bugs where in my room, older outdated room, but for the location and price, I guess that could be overlooked.
Stayed 1 night in Mar 2022

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but extra cozy
The front desk assistant was extremely friendly. Check in was easy. Overall pretty great. Only mild complaint was the AC. I’m not really a fan of the cold anyways, but I don’t think the room ever dropped below 75, even with AC on full blast. Definitely not pleasant for hot sleepers like my boyfriend. Other than that, all good!
Stayed 1 night in Mar 2022

6/10 Okay

Judith

Stayed 2 nights in Feb 2022

10/10 Excellent

Francis

Stayed 2 nights in Feb 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Kristine K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beds
Clean quiet and close to where we needed to be. Beds were very comfortable!! I’d stay here again.
Stayed 1 night in Feb 2022

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Management was Great very Friendly...Maid Services were very nice and Friendly just an Overall Great Experience..Bed was Comfortable and Clean will definitely stay in Future
Stayed 1 night in Nov 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

STEPHANIE

Stayed 2 nights in Jun 2021

10/10 Excellent

Jesusita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
It was a pleasing stay with a hot breakfast in the morning. I'm picky to where I stay with my family and this was not bad at all.
Stayed 2 nights in Sep 2021

10/10 Excellent

Randal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Pleasant desk attendant, clean, quiet.
Stayed 1 night in Sep 2021

4/10 Poor

Larry

Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were old and dirty. The hotel put false pictures on expedia website
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - looked like it was recently remodeled. Door card didn't work several times - needed to be reprogrammed. Minor inconvenience.
Stayed 2 nights in Aug 2021
Response from d on Sep 10, 2021
Thank you for staying at Quality inn

8/10 Good

JOHN R

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

2/10 Terrible

Rachel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality inn review
The room was clean, and the service was good. Our room faced the interstate and there was some traffic noise, but it wasn't too bad. Beds very comfortable and the price was fair.
Stayed 1 night in Jun 2021

6/10 Okay

Roberta

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2021