Posted Jun 27, 2016
I and my family have stayed at this hotel several times and have always had a very enjoyable experience in all regards. However, this time I was very disappointed at the lack of cleaning service to the 2 rooms we had. There has been quite a bit of turn over in staff since my last visit, and maybe some policy changes but the cleanliness of the rooms should always of utmost importance. I am used to not having the bed linens changed everyday unless asked, but in 6 days, there was only one day when all 3 beds were made up, never any vacuuming, not one day when all 3 waste baskets were emptied, we had to ask everyday except for one, for extra toilet paper (there were 4 females), and everyday for the correct amount of towel sets. I did not make an issue of anything because anything we asked for the staff accommodated, and for convenience sake, I may stay there again. And I certainly do not want there to be any issues if I book rooms there again. I hope these issues can be easily corrected or was possibly out of the norm for the staff.