Ratings based on 225 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from P
Will never stay here again!Posted Oct 5, 2015
I booked this hotel through Expedia for 2 nights. Upon arrival to our room we were greeted with white splatters of (use your imagination) all over the entry wall. It was evident that this room was not clean and I was disgusted because it was only obvious what the white splatters on the wall were.... I called down to reception and told them my room was dirty, when the manager came up to my room with the maintenance man, she said "oh it was a housekeeping mistake". I told her that I wanted another room because I was not comfortable staying in a room that was obviously not cleaned well, she told me that she was unable to accommodate me & that she would let management know about my complaint. Unacceptable...
by A verified traveler
Poor customer servicePosted Sep 27, 2015
Pros: The night auditor was quite helpful.
Cons: Attitude of general manager.
The hotel is nice but located in a sketchy area of Fort Worth. I made a prepaid reservation on Expedia that could not be readily located upon arrival. General manager and staff person at hotel told me that "it was an Expedia problem - contact them". With all other hotels in the area booked, my family was in a bind. Only after a hardworking night auditor spent 45 minutes digging through the hotel information system was my reservation found. Thanks to her we had a room for the night. The attitude of the general manager was shocking - poor customer service.
for Everyoneby A verified traveler
Repeat SurveyPosted Sep 27, 2015
Pros: Price for Quality
Cons: Maybe an earlier check in or Later Checkout
Location: About 5 miles south of Forth Worth, TX- Zoo, Campus of TCU, Stock Yards, Billy Bob's Texas
Spent 3 day Weekend on Campus of TCU to visit for Family Weekend
for Everyoneby A verified traveler
Nicely UpdatedPosted Sep 22, 2015
This is a nicely updated hotel in a convenient location.
for Familiesby Tangalon from Fort Worth, TX
Best stay when you're away from homePosted Jun 19, 2015 on Hotels
Where to start... from the time I checked in until check out time was fabulous. Great customer service, clean rooms and very quiet and peaceful. I'm definitely going back when we just want to get away. Morning breakfast was on point as well.
for Business Travelersby Paul from Tx
Great bed and pillowsPosted Jun 18, 2015 on Hotels
I slept great. Neighborhood not the greatest but I'll stay here again.
for Familiesby A verified traveler
Good Place to StayPosted Jun 18, 2015 on Hotels
Room was nice, but did have issue with a/c. I think this was probably an isolated incident. Feel like they will correct the issue. Pool and hot tub were nice and friendly staff.
for Everyoneby A verified traveler from Lubbock,TX
Pleasant experiencePosted Jun 14, 2015
Stayed for a quick overnight for a flight. Clean room. Property was very well maintained. The breakfast had plenty of options and it stayed stocked.
for Familiesby Jennifer from Texarkana
.Posted Jun 12, 2015 on Hotels
The room was a little warm, otherwise no complaints!
for Couplesby kathleen from Odessa TX
I give this Comfort Inn thumbs up all the way arouPosted Jun 4, 2015 on Hotels
It was one that was very comfortable even though I had surgery. Everyone was very accommodating & helpful! If I have to go to Dallas /Fort Worth area this is where I would come back to stay. It is very convenient to the freeway 20 & 35. This is one Comfort Inn that deserves a 5