Free daily on-the-go breakfast

Reviews of Country Inn & Suites by Radisson, Fort Worth, TX

2.5 out of 5
Country Inn & Suites by Radisson, Fort Worth, TX
2200 Mercado Drive, Fort Worth, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1014 reviews" "
Rating 8 - Good. 298 out of 1014 reviews" "
Rating 6 - Okay. 126 out of 1014 reviews" "
Rating 4 - Poor. 72 out of 1014 reviews" "
Rating 2 - Terrible. 64 out of 1014 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Loretta, Rycroft

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location worked good for us. Breakfast is full on with eggs and sausage and good coffee. The hot tub is broken which we would have enjoyed but nothing on the information stating so. Good Mexican restaurant next door.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Loretta,We're pleased to hear you enjoyed our convenient location and hearty breakfast offerings. It's great you discovered the nearby Mexican restaurant, too. We apologize for any inconvenience regarding the hot tub; we recommend guests contact our front desk for the most up-to-date amenity status.

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Pablo, Thank you for the perfect rating. We are glad you had a wonderful time at Country Inn & Suites by Radisson, Fort Worth, TX. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Rose MartinezGeneral Manager

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean, lobby area was a little messy but nothing crazy, hotel was somewhat dated. The shuttle to the stockyards is a great bonus though. Good affordable hotel for a night in cowtown.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Aaron, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX, and for your nice rating. We are delighted to read that you loved our spotless accommodations and that you took advantage of our shuttle services. We appreciate you mentioning that you found us at a great value. We are grateful for all your feedback and hope to have the opportunity to welcome you back soon.Rose Martinez,General Manager

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite nice. It’s right next to the high way so we used our phone as a sound machine to block out all the traffic sounds. The room was very nice and clean. We stayed the night to go to a concert at Billy Bobs a few miles away. The check out sign in the lobby said 11 am even though online it said 12 noon so we got up to leave by 11 then I get an automated text saying check out was at 12 after we got up early so that part sucked since we could of had another hour but it was unclear which time was right. Other than that, it was a great stay!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Erica, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX, and for your excellent rating. We are delighted to read that you loved our spotless accommodations as well as our location was perfect for your plans. Having said that, we are sorry for any confusion you experienced due to our check-out timings. We understand the importance of clear communication and will address this appropriately to avoid such misunderstandings in the future. We appreciate your feedback and hope to have another opportunity to host you.Rose Martinez,General Manager

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
There where ants in the room when checked in had to get the room sprayed in the evening hours.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello David, We apologize for any inconvenience caused by the ants in your room. Your feedback is valuable, and we will address this with our team to ensure a comfortable stay for future guests. Thank you for bringing this to our attention.

6/10 Okay

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Pool needed to be cleaned. Property under construction/ remodel. Sheet weren't changed from the previous guest .
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello David, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these issues with our team for improvement. Your input helps us enhance our guests' experience. Thank you for bringing this to our attention.

6/10 Okay

David

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool needed to be cleaned , property is under remodel tv only had a few channels .
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello David, We appreciate your valuable feedback regarding the pool maintenance, property renovation, and TV channel selection. Guest satisfaction is our priority, and we'll share your comments with the relevant teams for their review and improvement. Thank you for bringing this to our attention for future enhancements.

10/10 Excellent

Baldemar

Liked: Cleanliness, amenities
Everyone in the front desk were very nicely and the room very clean
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Baldemar, Thank you for the wonderful review of Country Inn & Suites by Radisson, Fort Worth, TX. We are thrilled to read about your stay and how much you enjoyed our spotless accommodations and attentive hospitality. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit to the area. Rose Martinez,General Manager

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and easy. Just signed a couple of forms and we were in!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Jose, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Country Inn & Suites by Radisson, Fort Worth, TX. We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon.Rose Martinez,General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it all overall was a great place to stay
Stayed 3 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello James,We are delighted to hear that you enjoyed your stay with us! Our team strives to provide a great experience for all our guests. If you have any further feedback or suggestions, please feel free to contact our management team directly. Your input is valuable to us as we aim to continually improve our services.

6/10 Okay

Mark

Traveled with partner
Liked: Property conditions & facilities
Good choice for one night.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Mark, We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Rose Martinez,General Manager

10/10 Excellent

Najala

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Manager on Mar 15, 2024
Hello Najala,We appreciate you taking the time to share your feedback with us. Please feel free to reach out to our management team for any further assistance regarding your recent stay. Thank you for choosing to stay with us, we hope to welcome you back soon.

10/10 Excellent

Lorena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Quite close to the stockyards and they have a shuttle to and from! Breakfast was fantastic and the staff was extremely friendly. Our room was clean and had everything we needed. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Lorena, Thank you for being our guest at Country Inn & Suites by Radisson, Fort Worth, TX. We are thrilled to read that you thoroughly enjoyed our proximity to the stockyards as well as our spotless accommodations and our courteous associates. We appreciate you mentioning that you could take advantage of our shuttle services and the breakfast buffet. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Rose Martinez,General Manager

8/10 Good

Jolee

Traveled with partner, Traveled with family
Close to the stockyards but needs to be updated
Stayed 3 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Jolee,We appreciate your feedback on the hotel's location. We continuously strive to improve our facilities to enhance guest experiences. Your comments will be shared with our team for future enhancements.

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Close to the Stockyards:)
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Brenda, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to stockyards. Thank you once more for choosing Country Inn & Suites by Radisson, Fort Worth, TX! We hope you will make the same choice when your travels bring you back to the area.Rose Martinez,General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Shuttle driver was friendly and hilarious!! Super nice guy
Response from General Manager on Mar 11, 2024
Dear Timothy, Thank you for sharing your wonderful comments about your recent stay at Country Inn & Suites by Radisson, Fort Worth, TX. Our shuttle drivers love taking our guests wherever they need to go, so thank you for complimenting their excellent service. We appreciate your business and look forward to your next stay with us.Rose MartinezGeneral Manager

8/10 Good

Norma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The cleaning staff forgot to check the rooms fridge. There was things from the last customer still in it.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Norma,We appreciate you bringing this to our attention and apologize for the oversight. Our team will be reminded to thoroughly check all amenities in the rooms. Thank you for your feedback, as it helps us improve our services for future guests.

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to stay in
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Luis, It was a pleasure having you as our guest at Country Inn & Suites by Radisson, Fort Worth, TX. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you again soon.Rose MartinezGeneral Manager

10/10 Excellent

BT

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to downtown and great folks.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello BT,We're delighted to hear that you enjoyed our convenient location and interactions with our staff. Thank you for taking the time to share your experience with us. If there's anything else we can assist you with, please do not hesitate to reach out to our management team.

6/10 Okay

Dale

Liked: Cleanliness, staff & service
They are remodeling this place and it’s next to a highway
Stayed 2 nights in Mar 2024
Response from Rose Martinez General Manager on Mar 4, 2024
Dear Dale, Thank you for choosing to stay with us and for sharing your feedback. We hope you enjoyed your overall stay, and we do want to extend our apologies if you experienced any inconvenience during your time with us. We hope you will allow us an opportunity to welcome you back soon. Rose MartinezGeneral Manager

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was closed. I would not have booked the room if I had known it was closed.
Stayed 1 night in Feb 2024
Response from Manager on Mar 5, 2024
Hello Elizabeth, We apologize for any inconvenience caused by the pool closure. Guest satisfaction is important to us, and we recommend reaching out to management for further assistance with your concerns.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Manager on Mar 5, 2024
Hello Kristen,We're thrilled you enjoyed your stay with us! We look forward to welcoming you back soon.

8/10 Good

Patti, Olds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rose Martinez General Manager on Mar 3, 2024
Dear Patti, It is wonderful to know you enjoyed everything about your time at Country Inn & Suites by Radisson, Fort Worth, TX, and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Rose MartinezGeneral Manager

2/10 Terrible

Deanna

Nothing like pictures! No service u less you go down as ask for it.
Stayed 3 nights in Feb 2024
Response from Rose Martinez General Manager on Feb 29, 2024
Dear Deanna, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Rose MartinezGeneral Manager

6/10 Okay

Alfred

Disliked: Amenities
Checked out waiting on my deposit feels like this place is sketchy. The breakfast was slices of sandwich meat.
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Alfred, We regret to hear about your concerns regarding the deposit and breakfast. Please feel free to reach out to our management team directly for further assistance on the deposit matter. Your feedback on the breakfast will be shared with our team for review and improvement opportunities.

8/10 Good

Betty, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Betty, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Louis, We are delighted you enjoyed your stay at Country Inn & Suites by Radisson, Fort Worth, TX. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Rose Martinez,General Manager

4/10 Poor

Craig

Disliked: Staff & service
Front desk needs training in customer service
Stayed 1 night in Feb 2024
Response from Rose Martinez General Manager on Feb 25, 2024
Dear Craig, Thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had with our front desk staff. We strive to provide excellent service from each team member, and we are grateful for feedback that helps us improve going forward. We have shared your concerns with the appropriate individuals, and we very much appreciate your patience. We hope to have another opportunity to show you our commitment to providing exceptional experiences the next time you are in Fort Worth.Rose MartinezGeneral Manager

6/10 Okay

Richard, Amarillo

Liked: Staff & service
Not outstanding -service excellent
Stayed 1 night in Feb 2024
Response from Rose Martinez General Manager on Feb 23, 2024
Dear Richard, We are pleased you enjoyed your stay at Country Inn & Suites by Radisson, Fort Worth, TX, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality! However, we regret not meeting all of your expectations during your stay. Thank you for being our guest. We hope to be your first choice every time you visit the Fort Worth area.Rose MartinezGeneral Manager

10/10 Excellent

Patrica, Silverwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and lobby are very nice and clean. Breakfast was great. A bit concerned about some younger guys hanging around outside in the parking lot. Otherwise everything is great.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Patrica, Thank you for sharing your experience with other travelers. We are glad you were pleased with your room along with the lobby and the breakfast offerings. We appreciate you for taking time out of your day to recognize our efforts. We are grateful for all your feedback and hope you choose Country Inn & Suites by Radisson, Fort Worth, TX, any time your travels bring you back this way.Rose Martinez,General Manager

10/10 Excellent

Neli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Feb 2024
Response from General Manager on Feb 10, 2024
Dear Neli, We appreciate your five-star rating! We are glad that your stay was enjoyable and that we exceeded all of your expectations for a great price. Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX. We hope to have the opportunity to welcome you back soon.Rose Martinez,General Manager

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to off the highway, close to the stockyards. Uber is reasonable to get to Dickies and the Stockyards. Beds were comfortable, it was quiet, clean, smelled good. I would stay there again. LDSH
Stayed 1 night in Feb 2024
Response from General Manager on Feb 7, 2024
Dear LaDonna, Thank you for being our guest at Country Inn & Suites by Radisson, Fort Worth, TX, and for the feedback. We are pleased to know we exceeded your expectations and appreciate you mentioning our ideal location and comfortable accommodations. It was a pleasure having you here, and we look forward to welcoming you again.Rose Martinez,General Manager

4/10 Poor

susan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very good.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 4, 2024
Dear Susan, We value guest feedback, and we thank you for taking the time to share your rating. We are disappointed that your experience was anything other than perfect. Thank you for choosing us for your visit to the city, and we hope to see you again so we can provide you with the exceptional stay you deserve.Rose Martinez,General Manager

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024
Response from General Manager on Mar 21, 2024
Dear Jessica, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Rose Martinez,General Manager

10/10 Excellent

Orenda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Came in for a work conference. The staff at this hotel was amazing. They went above and beyond. From the front desk to housekeeping! Free breakfast was good with lots of options to choose from. Would stay here again.
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 25, 2024
Dear Orenda, Thank you for your gracious feedback regarding your stay while attending a Conference at Country Inn & Suites by Radisson, Fort Worth, TX. It is always great to learn how much you love our devoted associates, as they work hard to ensure everything goes as smoothly as possible. We will share your wonderful comments with our team. We appreciate you mentioning the delicious breakfast offerings. We look forward to the opportunity of serving you again in the future.Rose Martinez,General Manager

2/10 Terrible

Luz

Disliked: Staff & service
I booked for a handicapped room and called to confirm the roll in shower the night before. My grandma and mom showed up after driving 5 hours for their drs appointment to a room that she is unable to shower in. She had a leg amputation and needs a roll in shower. I called to correct it and spoke to unprofessional and unpleasant staff who wouldn’t help me fix the mistake. I called to confirm the night before and they changed their stories. The times they have stayed here before, the roll in shower has never been an issue. They wanted to charge $40 more to upgrade when I am unable to and had already booked and confirmed with the correct shower the day before. I tried to speak to the manager who claimed she wasn’t there, when I clearly heard her speaking in the background. I will not book here again and do not recommend for handicapped people.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Luz,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your recent stay. We understand the importance of having appropriate accommodations for guests with special needs. While we strive to meet all requests, we cannot guarantee the availability of specific room types. We apologize for any miscommunication that may have occurred during your call. We appreciate your feedback and will use it to improve our services. Thank you for choosing to stay with us and we hope to have the opportunity to serve you better in the future.

10/10 Excellent

Russell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Russell, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Country Inn & Suites by Radisson, Fort Worth, TX, and we look forward to welcoming you again soon.Rose MartinezGeneral Manager

8/10 Good

LAUNICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from General Manager on Jan 17, 2024
Dear LAUNICE, We are glad you enjoyed your time at Country Inn & Suites by Radisson, Fort Worth, TX. Thank you for your nice rating, and we look forward to your next visit.Rose MartinezGeneral Manager

6/10 Okay

Brenden

Traveled with partner
Disliked: Staff & service
A few minute drive to Stockyards and reasonably priced for the area will need transport to get there. They have a free shuttle service and Uber is around $8. Staff were not accomodating to storing our bags in their room as we were an early check in. They reluctantly took them but they were too thrilled about 2 suitcases sitting inside a large room. There was a homeless male asleep on a chair slouching over the dining table that was not appealing in the slightest. Room was decently sized, mattress was comfortable. Quality of the Blanket was average. Shower curtain was dirty water pressure was average but heated up quick. Overall it was okay.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Brenden, Thank you for sharing your recent stay with us. We apologize for any inconvenience you experienced with storing your bags, and we appreciate your understanding during our busy check-in period. We take guest safety and comfort seriously, and we apologize for any discomfort caused by the presence of an unexpected individual in our dining area. We appreciate your feedback regarding the room amenities, and we are glad to hear that you found the mattress comfortable. We value your input as we continuously strive to improve our services.

10/10 Excellent

Rolando

Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Rolando,We're glad to hear that you had a fantastic experience during your stay with us! It's great to know that everything met your expectations. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us.

8/10 Good

Kay

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Kay,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are happy to hear that you had a satisfactory experience. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us. We hope to welcome you back in the future.

2/10 Terrible

Kathryn

Stayed 2 nights in Dec 2023
Response from Rose Martinez General Manager on Jan 23, 2024
Dear Kathryn, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Rose MartinezGeneral Manager

4/10 Poor

RHONDA

Disliked: Amenities
Stayed 3 nights in Dec 2023
Response from Rose Martinez General Manager on Jan 31, 2024
Dear Rhonda, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Rose MartinezGeneral Manager

10/10 Excellent

E. Allen, Austin

Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello E. Allen,We are thrilled to hear that you had a fantastic stay at our hotel! We strive to provide exceptional service and a memorable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

6/10 Okay

SCOTT

Traveled with partner
Liked: Staff & service
Just needs some update work around. Shower curtain was missing screww
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello SCOTT, Thank you for sharing your feedback about your recent stay. We appreciate your comments and will ensure our maintenance team addresses the reported issues. Please feel free to reach out to our management for further assistance.

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Kenneth,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a fantastic experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Ashley

Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Ashley,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a satisfying experience. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service
Went down hill
We found screws and washers in all corners and under chairs. Farel cat feed by front door. Homeless man sleeping by front door. Nacho cheese stain on top of stairs for 3 days. No hot breakfast on final day because 1 employee called in. We were told our deposit was 75. Then told 100 then charged.118. We were very disappointed because we stayed a few years ago and it was really nice. Towls had holes and stains. It.has gone down hill. Wont ever stay again
Stayed 4 nights in Dec 2023
Response from Manager on Dec 28, 2023
Hello Thomas,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. We appreciate you bringing these issues to our attention and have shared your concerns with our team for immediate attention. We apologize for any miscommunication regarding the deposit and will address this internally. We regret that your experience did not meet your expectations this time, and we hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 27, 2023
Dear Desiree, We are thrilled you had an excellent stay at Country Inn & Suites by Radisson, Fort Worth, TX, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Rose Martinez,General Manager

10/10 Excellent

thongkhen

Stayed 1 night in Dec 2023
Response from General Manager on Jan 15, 2024
Dear Thongkhen, Thank you for the perfect rating. We are glad you had a wonderful time at Country Inn & Suites by Radisson, Fort Worth, TX. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Rose MartinezGeneral Manager