Suite, 1 Bedroom | Premium bedding, pillowtop beds, iron/ironing board, free rollaway beds

Reviews of Courtyard by Marriott Fort Worth Downtown/Blackstone

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Monica, it's delightful to know you found the Courtyard Fort Worth Downtown Blackstone's location to be convenient. We strive to provide a seamless stay experience and your feedback is a testament to that. We look forward to the possibility of welcoming you back in the future.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 9, 2024
Lee, it's great to see you've rated your stay at the Courtyard Fort Worth Downtown Blackstone positively. We appreciate your feedback and look forward to welcoming you back in the future.

4/10 Poor

J.T.

Traveled with partner
Disliked: Cleanliness, staff & service
I specifically asked for housekeeping, and after two days went back down to the counter. It was told they only cleaned every other day and that they would clean that day so since I was there on vacation, I left for the day hoping my room would be clean and I would get fresh towels since I left them on the floor And got back that afternoon to get ready to go out for the evening and still bed unmade and no clean towels, which was very disappointing for me and my significant other to get ready with towels that we’ve already thrown on the floor and used multiple times, and after I asked. The following day when I went out to check out, A politely went to the counter to voice my disappointment, and what appeared to be the lady in charge, wouldn’t even look up and make eye iContact with me. The parking guys on the other hand were great. Super polite and nice to deal with.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
We're truly sorry to hear about the inconveniences you experienced during your stay. We understand that the timeliness of the housekeeping service was not up to your expectations and we apologize for any misunderstanding about our cleaning procedures. Your disappointment in the front desk interaction is a concern and we assure you that customer service is of paramount importance to us, and you deserve nothing but the best service and attention. On the brighter side, we're relieved that our parking team members were able to uplift your stay. We appreciate your feedback and hope you will give us the chance to make things right in the future.

8/10 Good

Cristy Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 8, 2024
We appreciate you sharing this positive rating, Cristy!The comfort of our guests is important to us so we can't wait to see you back again at Courtyard Fort Worth Downtown Blackstone. We want to share an even more enjoyable experience with you next time.

6/10 Okay

Tony

Liked: Staff & service
Staff was great! Rooms could use some updating and should be cleaner.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Tony, it's heartening to hear that you appreciated the service provided by our team members at the Courtyard Fort Worth Downtown Blackstone. We acknowledge your feedback on the room upkeep. Continuous improvement is part of our ethos and rest assured, we're dedicated to enhancing our guest experiences. Come back soon for an even better stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 19, 2024
Andrew, we greatly appreciate your 5-star review for Courtyard Fort Worth Downtown Blackstone on Expedia. There is nothing more rewarding than knowing we've provided a delightful stay. We can't wait to welcome you back for another exceptional experience. Safe travels!

8/10 Good

Kimberly Glyn

Traveled with partner
One particular young man was not very helpful when it came to information on the Molly trolly , the free bus shuttle, he didn’t know anything about it.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Kimberly, thank you for choosing Courtyard Fort Worth Downtown Blackstone and sharing your feedback. We strive to provide the necessary city information, and it's clear from your feedback that we missed the mark in this instance. Your comments provide an opportunity for improvement and we will ensure our team members are well-versed in local transportation details moving forward. We appreciate you bringing this to our attention.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 22, 2024
Shelby, thank you for choosing Courtyard Fort Worth Downtown Blackstone and leaving a review. We're delighted to know we were able to make your stay memorable. We are looking forward to making the next one even more special.

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Maria, thank you for choosing the Courtyard Fort Worth Downtown Blackstone and taking some time to rate us. We're delighted to hear you had an enjoyable stay. We look forward to serving you again.

8/10 Good

Chris, Las Vegas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to valet and very convenient access to morning coffee and evening nightcap. I would stay here again.
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 4, 2024
Chris, we're thrilled you found the convenience of the Courtyard Fort Worth Downtown Blackstone to your liking, especially the easy access to valet services as well as morning coffee and evening nightcaps. Your willingness to stay with us again is the best feedback we can hope for. We eagerly await your return.

8/10 Good

Jason

Traveled with family and small children
Liked: Cleanliness
The hotel was decent but old. We parked in the parking garage next door and our car was broke in to so maybe we should have paid the $42/night for the hotel parking. It’s ridiculous to charge $42/night to park. We won’t stay here again.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 31, 2024
Jason, it's regrettable to hear about the experience you had off-site. We understand your concerns about the parking fee, which is competitive and reflective of the area. Rest assured, feedback such as yours is taken into consideration. We're sorry to hear you won't be returning, but if you do, we'd appreciate the opportunity to provide an enhanced experience.

10/10 Excellent

Nancy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room next to me was very noisy Thursday night. I put my ear plugs in and TV on low to sleep. Roommate said they didn’t fall asleep Until 4 AM Other that that we had a wonderful stay!!
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 22, 2024
Nancy, it's great to hear that you had a wonderful stay at Courtyard Fort Worth Downtown Blackstone, overall! We regret any disturbance due to noise during your visit. Our team always strives to provide a pleasant and calming environment for our guests. Your constructive comments will be used to enhance our guest experience. We sincerely hope you return and provide us with the opportunity to make your next visit even more enjoyable.

10/10 Excellent

Jodi

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 blocks away from the convention center - very nice spot, close to main street and local restaurants and cool night life
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 21, 2024
Jodi, it's fantastic to know you enjoyed the convenient location of Courtyard Fort Worth Downtown Blackstone. We're delighted our proximity to the convention center, restaurants, and the vibrant night life added value to your stay. We trust you had a memorable trip and look forward to welcoming you back for another fantastic experience.

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 17, 2024
Clint, thank you for your top rating on Expedia. The Courtyard Fort Worth Downtown Blackstone team is delighted you enjoyed your stay with us. Do consider us your home away from home on future visits.

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Melissa, thank you for sharing your rating on Expedia. Courtyard Fort Worth Downtown Blackstone appreciates your feedback and is delighted you had a positive experience. We hope your future visits will continue to meet or exceed expectations.

10/10 Excellent

Cathy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed our stay. Made our weekend easy especially during cheer comp.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Cathy, it's wonderful to hear that your stay at Courtyard Fort Worth Downtown Blackstone only added to the ease of your weekend adventure, especially during the cheer competition. We're delighted you enjoyed your visit and appreciate your glowing feedback! We hope to welcome you back in the near future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Kim, it's truly heartening to hear about your positive interactions with our dedicated team members at Courtyard Fort Worth Downtown Blackstone. We sincerely thank you for taking the time to share your experience and we look forward to welcoming you back.

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a good experience. Upon arrival the room was not what was advertised. The website photos did not represent what the room actually was. The listing noted that the room slept 4 people but was tiny and in no way could sleep 4 under any circumstance. The person at the front desk confirmed this. Luckily, we only had two of us but were expecting more space. The bathroom was even smaller. I've honestly never seen a hotel bathroom smaller. Finally the parking leaving was atrocious. They have car elevators which worked fine upon arrival but when everyone was leaving at checkout time there was a 30 minute wait for your car. Terrible service for a valet. The only great thing about the room was the balcony which was first class and huge! The manager did give us $100 off for the incorrect website description.
Response from Customer Service on Jan 13, 2024
Paul, we appreciate your feedback, and we're sorry to hear that there were inconsistencies between your expectations based on our online listing and the actual room. We understand that the size of the room and the bathroom didn't meet your needs. It's disappointing to hear about the delay you experienced upon your departure with our valet service. We're, however, pleased you enjoyed the spacious balcony. We're actively working to address the points raised in your review to improve the experiences for our future guests. Thank you once again for your feedback.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Christopher, we're thrilled that your stay at Courtyard Fort Worth Downtown Blackstone met your expectations. We genuinely appreciate your support and are excited to welcome you back for another memorable experience. Thank you for choosing us!

2/10 Terrible

Rhonda

Traveled with family
Disliked: Staff & service, amenities
Paid in full prior to arrival but was charged a second time for bite stay at check out. Immediately notified desk, took paid receipt down to show them and it didn’t matter…..now having to dispute through visa. Lousy service.
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
We appreciate you taking the time to share your feedback, Rhonda. Please contact the Manager or Ops Supervisor directly. We will gladly refund the second charge.

10/10 Excellent

Joey J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Downtown Ft Worth. Walking to tons of bars and restaurants!!
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 1, 2024
Joey, thank you for shining a light on Courtyard Fort Worth Downtown Blackstone's prime locale. It's great to hear how you enjoyed exploring Downtown Ft Worth's vibrant restaurant and bar scene on foot. We appreciate your feedback and look forward to the potential opportunity to serve you again in the future.

8/10 Good

Charles, Silverdale

Safe, clean, comfortable. Close to everything fun in downtown Fort Worth. Very pleasant stay.
Stayed 4 nights in Dec 2023
Response from Customer Service on Dec 17, 2023
Charles, we're thrilled you appreciated the Courtyard Fort Worth Downtown Blackstone's convenient location and had such an enjoyable stay. Thank you for acknowledging the safety, cleanliness, and comfort of our hotel. We thrive to provide such an experience to all our guests. Please come again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Customer Service on Dec 13, 2023
Stephanie, it's wonderful to see you had an excellent stay at the Courtyard Fort Worth Downtown Blackstone. We are thrilled by your rating and hope it reflects the memorable experience we strive for. We're looking forward to welcoming you back in the future for another great stay!

10/10 Excellent

Ashlynn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 12, 2023
Ashlynn, we're delighted know you had a great experience at the Courtyard Fort Worth Downtown Blackstone. We greatly appreciate you choosing us and we look forward to welcoming you back in the future.

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Property In Downtown Fort Worth
Just a nice, really clean hotel in downtown Fort Worth Sundance Square with easy uber to Stockyards area.
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 7, 2023
Victoria, it's fantastic to hear that you had an enjoyable stay at the Courtyard Fort Worth Downtown Blackstone. Your comments on cleanliness and our prime downtown location just warms our hearts. We're also happy that transportation to the Stockyards area was a breeze for you. We look forward to your next visit.

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with good facilities. Also a nice communal terrace area to enjoy a beer in the afternoon sun. Staff were helpful and friendly. Excellent location only a couple of minutes walk from Sundance Plaza, so plenty of options for food and drinks, and about five minutes walk from the convention centre and the bus stop that links to Dallas.
Stayed 4 nights in Nov 2023
Response from Customer Service on Dec 6, 2023
Matthew, thank you for your wonderful feedback about your stay at the Courtyard Fort Worth Downtown Blackstone. It's wonderful to know you found your room to be comfortable and well-equipped. We're delighted that our excellent location and community terrace added to your enjoyment. It's also great to hear that our team members were able to assist you in a friendly and helpful manner. We hope to welcome you back for another enjoyable stay soon.

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to everything in Cowtown
Staff from valet, check-in and bar all awesome. Great location. Room was comfortable and quite. Great stay.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 6, 2023
Richard, we're thrilled to hear of your delightful experience at Courtyard Fort Worth Downtown Blackstone. Your positive remarks on our strategic location, tranquil rooms, and exceptional team members across various departments are greatly appreciated. Thank you for acknowledging the high level of comfort we strive to offer. We look forward to hosting you again on your next visit.

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff friendly, only negative was loud road traffic from room on the 16th floor.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 6, 2023
Wanda, thank you for choosing the Courtyard Fort Worth Downtown Blackstone for your stay. We're delighted to hear you appreciated our cleanliness and our friendly team members. As for the noise from road traffic, we understand such disturbances can affect the quality of the stay. We'll keep your feedback in mind for future service improvements. We hope you'll choose us again for your next visit.

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the alarm clock in our room going off when we didn’t set it. Lol
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 28, 2023
Bonnie, it's delightful to know that you enjoyed your stay at the Courtyard Fort Worth Downtown Blackstone. We appreciate your lighter approach to the alarm clock incident, though we apologize for the unexpected wake-up call. For future stays, please know our team members are always available to assist with any room features. We look forward to welcoming you back.

10/10 Excellent

Falana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great home base for exploring downtown Ft. Worth
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 25, 2023
Falana, it's delightful to hear that Courtyard Fort Worth Downtown Blackstone served as your excellent hub for uncovering the charm of downtown Ft. Worth. We trust you had a memorable exploration and eagerly anticipate your return for another great visit.

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff was great. I had delivered several packages to the hotel & they arrived before I checked in. When I checked in, they had all me deliveries ready for me.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 22, 2023
Juan, it's a delight to know that your experience at Courtyard Fort Worth Downtown Blackstone was positive. We're thrilled our team was able to assist with your packages ahead of check-in. We want our guests to feel supported, and it's wonderful to hear how this was reflected during your stay. We look forward to the chance to welcome you back.

10/10 Excellent

Lisa, Bertram

Stayed 2 nights in Nov 2023
Response from Customer Service on Dec 12, 2023
Thank you for this excellent rating, Lisa!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Fort Worth Downtown Blackstone! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Joy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fort Worth - Downtown
Check in was fast and easy. Room was very nice and clean. Plenty of restaurants and shops within walking distance. Parking was convenient. Check out went smoothly.
Room with a view!
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 20, 2023
Joy, we're thrilled to hear that you had a seamless experience at Courtyard Fort Worth Downtown Blackstone. It's wonderful to know that you were pleased with the cleanliness of your room and found our location convenient for exploring nearby restaurants and shops. Knowing that our check-in and check-out processes met your expectations is excellent feedback. We're looking forward to your next stay with us.

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean. Right in downtown Fort Worth. Walking distance to everything.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 14, 2023
Tyler, we're thrilled to hear how much you enjoyed your stay at Courtyard Fort Worth Downtown Blackstone. It's fantastic you found our location to be so convenient and appreciated the pristine cleanliness of our property. We hope to serve you again whenever your travels bring you back to Fort Worth.

8/10 Good

Christopher

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Customer Service on Nov 7, 2023
Christopher, thank you for choosing the Courtyard Fort Worth Downtown Blackstone and for taking the time to rate us. It's wonderful to know you had a positive experience. We look forward to your next visit!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on Nov 5, 2023
Thanks for the perfect rating, Victoria!We're pleased to hear that you have fully enjoyed your stay at Courtyard Fort Worth Downtown Blackstone, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were not impressed our valet parking first cancelled so we couldn't get our car. Our cards didn't work we needed to request new cards. We only had a 1/4 roll of toilet paper when we got there so had to hunt down someone for that. For the price we paid I am very unhappy. The staff was very helpful with these issues but it didn't make our overall experience that great.
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 26, 2023
Jennifer, it's disappointing to learn that your stay did not meet your expectations. We understand the inconvenience caused by issues with the valet parking and room access cards, and rest assured, your feedback has been taken on board. Our team members indeed strive to provide assistance swiftly and efficiently in any situation. For future visits, we would like to assure you of our aim to provide a smoother and more comfortable experience. We appreciate your understanding and patience.

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds in supremely clean rooms. Outstanding staff- friendly, helpful, and goes above and beyond for the customer.
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 9, 2023
Ashley, it's encouraging to know that you found our beds cozy in the immaculate rooms at Courtyard Fort Worth Downtown Blackstone. We're thrilled to learn that our team members were welcoming, supportive, and willing to exceed your expectations. We look forward to seeing you again for another stellar experience.

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The bartender, I believe Jordan was his name was excellent too!
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 8, 2023
Holly, it's fantastic to hear that you enjoyed your stay at the Courtyard Fort Worth Downtown Blackstone. We're thrilled to find that our team members, including our superb bartender Jordan, positively contributed to your experience. Looking forward to your next visit.

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2023
Response from Customer Service on Oct 4, 2023
Timothy, thank you for choosing Courtyard Fort Worth Downtown Blackstone and taking the time to rate us highly on Hotels.com. We are thrilled to know that you had an excellent experience. Your satisfaction is our topmost priority. We hope to welcome you back in the near future for another wonderful stay.

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff from the valet and the front desk were the BEST. The most friendly and helpful I've encountered in a long, long time.
Stayed 2 nights in Sep 2023
Response from Customer Service on Oct 1, 2023
Carrie, we're thrilled to know your interactions with our Courtyard Fort Worth Downtown Blackstone team members left such a positive impact on your experience. It's always uplifting to hear when our colleagues have been both friendly and resourceful. We sincerely appreciate your kind words and look forward to your return visit.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Sep 2023
Response from Customer Service on Sep 29, 2023
Maria, it's wonderful to hear that you enjoyed the top-notch service at the Courtyard Fort Worth Downtown Blackstone. Our team members work hard to ensure each guest feels welcomed and valued. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Customer Service on Nov 1, 2023
Michelle, thank you for your stellar rating of Courtyard Fort Worth Downtown Blackstone. We're delighted you enjoyed your stay. We appreciate your review and look forward to welcoming you back during your next visit.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
quiet and close to city centre, nice helpful staff and clean room
Stayed 7 nights in Aug 2023
Response from Customer Service on Sep 16, 2023
Claire, it's a pleasure to know that Courtyard Fort Worth Downtown Blackstone was able to provide a serene environment within close proximity to the city center. We're delighted that our team members were able to assist you effectively and that you appreciated the tidy condition of your room. We hope to welcome you back for another exceptional stay in the future.

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accommodating! Made me feel special for my birthday!
Stayed 1 night in Aug 2023
Response from Customer Service on Sep 1, 2023
Thank you for sharing this wonderful review with us, Sarah!We're thrilled to hear you had such an enjoyable experience at Courtyard Fort Worth Downtown Blackstone! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging.We'd love to share yet another unforgettable visit with you someday!

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at front desk. Good location. Room was small but nice. Our stay was quiet and we had no issues. Parked in the garage at Bass Performance Hall close by.
Stayed 2 nights in Aug 2023
Response from Customer Service on Aug 29, 2023
Danny, thank you for taking the time to share about your experience at Courtyard Fort Worth Downtown Blackstone. We're pleased to know you enjoyed our convenient location and found our front desk team to be friendly. It's great to hear that you had a peaceful and problem-free stay in our compact, yet cozy rooms. We hope to have the opportunity to welcome you back for another tranquil stay in the heart of Fort Worth.

10/10 Excellent

stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Nice staff and very clean.
Stayed 3 nights in Aug 2023
Response from Customer Service on Aug 23, 2023
Stephan, we're thrilled to hear that your experience at Courtyard Fort Worth Downtown Blackstone was superb. It's particularly pleasing to know that you found our cleanliness standards up to par and our team members pleasant. We appreciate your positive feedback and look forward to ensuring your next stay is just as fantastic.

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garret at guess services were such a wonderful help. The bartender was very witty.
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 14, 2023
Sheryl, thank you for your positive reflections on your recent stay at Courtyard Fort Worth Downtown Blackstone. We are delighted to learn that Garret was a fantastic asset to your experience. Also, it's wonderful to hear you enjoyed interacting with our witty bartender. We certainly hope your future travels will bring you back to us.

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023
Response from Customer Service on Sep 2, 2023
Joseph, thank you for your high rating of Courtyard Fort Worth Downtown Blackstone! It's great to see that you enjoyed your stay, and we hope to welcome you back soon. Safe travels!