Stayed at the location of our annual meeting. Ridiculous price on Breakfast buffet. The beds were terrible and the decor/ambiance is outdated. Recently had more comfortable stays at Hilton Garden Inn and Holday Inn Express. I must tip my hat for an unusually long late checkout at 4 PM which coincided with the end of our event. The meals provided for the event were good quality but unimaginative. The staff was professional but it was frustrating trying to communicate with mostly non-English speaking workers in the F&B department.
Comment from Hotel Management
Feb 14, 2017 by Front Office Manager, Hotel Management
I am very sorry to hear about your dissatisfaction with the upkeep of the hotel, as well as the services offered. We have noted your concerns and shared them with the necessary management teams for immediate review and follow up. We take pride in our facilities and always want to present them in excellent condition. I am glad to hear that we were able to accommodate you with a late checkout and I hope that we have the chance to better serve you in the future.