I'd rather sleep under the freeway than stay here
Posted Sep 19, 2016
From check in to check out, this was about the worst night's stay I've ever had. I've stayed in $1,000 a night hotels and $79 a night hotels. This was worth about $9.99 a night... if that!
At check in I knew we were in for trouble when the clerk pointed to 2 pots of coffee, a couple of week old muffins and said, "There's breakfast".
We tried to find an economical place to stay for Parent's Weekend at TCU, but this was not worth the $100 or so we paid. It's a dump that you should stay away from.
Comment from Hotel Management
Sep 28, 2016 by Manager, Hotel Management
Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am making sure my staff fully explains the policies and service of an Extended Stay Hotel. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.