Hoyle is physically outdated. The carpet in the rooms is straight from the 80s. What makes the score higher is the staff. We stay in hotels often and have never experienced such a wonderful staff when we checked in the receptionist asked what brought us to Fort Worth. We explained that we were there for a funeral. We we returned from dinner there was a sympathy card in the room!! The hotel is noisy; you could hear guests walking in the room above us and the shower water temperature was not very hot, but when we left the housekeeper gave me a hug and blessed our day. I may not stay at this property again but I will remember the kindness I received much longer than the lack of sleep
Comment from Hotel Management
by Manager, Hotel Management
Our deepest condolences to you and your family again. I am so happy to hear that our staff was successful in making your stay a memorable one. However, I am sorry that the condition of the facilities fell below your expectations. We hope to be able to welcome you again in the future under better circumstances.