Fantastic customer service!
Posted Aug 23, 2016
The staff is absolutely world class. The only minor issue we had (the jacuzzi tub had no hot water) was corrected and we were proactively credited for one nights stay. We were also given some very nice gifts for our anniversary including a voucher for a future nights stay. I've never received anything like that at a hotel and it was such a nice touch to an already fantastic stay. I hope the other Hilton Garden Inns are as superb because I will definitely book them for my next trip!