Ratings based on 245 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Room Cleaniness

Posted Feb 10, 2017
Did not have my room clean, even after being gone all day. They did drop off towels but room did not get touched at all. Very disappointed after seeing high reviews.
4 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Good, I should have asked for a handicapped room, as the bathroom floor became slippery during showering and my mom fell flat on her back, she reached for something to grab and there just wasn't anything to hold onto.
4 out of 5
by A verified traveler

Solid choice

Posted Nov 26, 2016 on Hotels
Nice hotel overall. Only complaint is the pillows. They are flat.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear A Verified traveller, We are very happy to know that you liked our hotel while in the Hurst area! We are currently replacing several pillows throughout the hotel and we really hope that on your next visit your pillows will be up to standard! If for some reason you do not like them, always notify a staff member so that we can get you items that are satisfactory! We look forward to seeing you again in the future!
5 out of 5
by A verified traveler

Great stay

Posted Nov 14, 2016 on Hotels
Great stay
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thanks for the positive feedback! We are absolutely thrilled your loved your stay here at the Holiday inn Express in Hurst, TX! We can't wait to see you again soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
5 out of 5
by A verified traveler

Excellent

Posted Oct 10, 2016 on Hotels
As always, Holiday Inn is a great hotel with consistent service, pleasant staff and overall stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 5, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Well maintained, spacious rooms

Posted Sep 21, 2016
Two nights, no major issues. Recommended. Decent breakfast.