Below average hotel for price
Posted Mar 8, 2016
The suite with living room area was super small, as a family of four it was hard to not be on top of each other. Staying for 4 nights meant we had a lot of luggage also. It's was not comfortable. The wifi wasn't even strong enough to play Pandora or YouTube videos. Even scrolling through social media was hit or miss. There was dried on goop of some sort on the curtains that looked like it had been there for ages, other than that our room was clean. Terrible water pressure in the shower, reminded me of summer camp in the 90's. The indoor pool was freezing cold, even my 9 year old son wouldn't play in it. The hot tub was barely luke warm and the jets were broken. All of this with the lack of continental breakfast and being right off of the highway that's under construction made this hotel go on our "never again" list. We normally love this chain, and while this location was decent for basic needs, it didn't live up to the name or the price range for the area. The good thing that came from this is that it made us spend a lot less time there and more time out exploring and making memories.
Comment from Hotel Management
Mar 22, 2016 by Hotel Staff, Hotel Management
4. Thank you for your recent visit to our hotel. I am sorry to hear that you were let down. However it is with the feedback such as yours we use to re-evaluate our guests needs. Should your travel plans bring you back to our area we would like to have you as our guest again.