Ratings based on 112 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Stockyards Visit

Posted Nov 27, 2016
I've stayed at a few different hotels and I always seem to love the Holiday Inn! Upon checkout I asked to be enrolled in a rewards program. I plan to stay only at Holiday Inn in the future!
Comment from Hotel Management
Nov 29, 2016 by Jacque, Hotel Management
Dear Fannie, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very quiet

Posted Nov 14, 2016
Pros: Room was very comfortable and roomy and staff were very nice
Cons: Everything was great but tv stations were awful and very blurry
Location: Stockyards is the best
Comment from Hotel Management
Nov 16, 2016 by Jacque, Hotel Management
Dear Monty, Thank you so much for your review! We will always work hard to ensure the best experience for our guests, and I promise we will take all of your feedback into consideration to continually improve our hotel. We look forward to hopefully seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 24, 2016
Wonderful staff to clean rooms & in a safe area! It is also not that far from down town 😉
Comment from Hotel Management
Nov 15, 2016 by Jacque, Hotel Management
Dear Yeslih, Thank you very much for your review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends about your stay and come back to visit very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great stay

Posted Oct 17, 2016
Clean , comfortable room. The staff were excellent throughout the stay. Next time we're in the Ft. Worth area we will be staying here again!
Comment from Hotel Management
Oct 18, 2016 by Jacque, Hotel Management
Dear Scott, Thank you very much for your review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends about your stay and come back to visit very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice an clean

Posted Sep 27, 2016
Drove all the way from California. Hotel was clean and comfortable. The only down side is the city was hot and very humid but there's nothing we could do about that lol...
Comment from Hotel Management
Sep 30, 2016 by Jacque, Hotel Management
Dear Luis, Thank you very much for your review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends about your stay and come back to visit very soon.
3 out of 5
by A verified traveler

Was supposed to be a 4 star hotel, Not So

Posted Sep 26, 2016
Air conditioner leaked all over the floor and soaked everything around the bed, never had enough towels, swimming pool was over 90 degrees all the time, toilet in the bathroom ran all the time, bathtub drain was extremely slow
Comment from Hotel Management
Sep 30, 2016 by Jacque, Hotel Management
Dear Anonymous, Please accept my sincerest of apologies. I sincerely wish that we could have fixed the problem while you were on property and we would have been happy to move you to another room. Our guests and their comfort is our number one priority and I am very sorry that we fell short. If there is anything we can do in the future to win back your patronage, please do not hesitate to ask.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great Stay!

Posted May 3, 2016
Pros: Very modern, clean and friendly staff.
Cons: Breakfast was very basic/standard/Free type of offering but was $10. Lounge beer selection weak. Wish comforter was inside a cover rather than exposed
Location: Good location, plenty of food options nearby.
The hotel is modern and super clean! ALL of the staff is really helpful and friendly.
Comment from Hotel Management
May 3, 2016 by Hotel Staff, Hotel Management
Dear Anonymous, Thank you so much for your review! We will always work hard to ensure the best experience for our guests, and I promise we will take all of your feedback into consideration to continually improve our hotel. We look forward to hopefully seeing you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good a one night stay

Posted Mar 20, 2016
Got there late...checking was fast and easy...rooms are medium size and clean
Comment from Hotel Management
Mar 22, 2016 by Hotel Staff, Hotel Management
Dear Anonymous, Thank you so much for letting us know how your recent stay was. I'm so glad you found our accommodations comfortable and the staff friendly and helpful. We hope that means you'll come back to see us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Wonderful food, very nice staff

Posted Mar 9, 2016
The hotel staff was very accommodating and kind and the food from the bar & restaurant was amazing, especially the breakfast! The bed was very comfortable and everything was clean and organized nicely. The only downside was that the hot tub was down and the indoor pool was too cold to even attempt swimming (one off the reasons we'd chosen the hotel was so we could swim). Otherwise the stay was quite lovely and very easy for check in and check out!
Comment from Hotel Management
Mar 23, 2016 by Hotel Staff, Hotel Management
Dear Amber, Please let me start off by apologizing for your experience at our hotel regarding the pool . I know the primary purpose for a hotel stay is to get some great rest and have an excellent experience, and we did not provide this for you, and hopefully we can offer a much better experience next time we are able to see you!
2 out of 5
by A verified traveler from Tulsa, OK

Below average hotel for price

Posted Mar 8, 2016
The suite with living room area was super small, as a family of four it was hard to not be on top of each other. Staying for 4 nights meant we had a lot of luggage also. It's was not comfortable. The wifi wasn't even strong enough to play Pandora or YouTube videos. Even scrolling through social media was hit or miss. There was dried on goop of some sort on the curtains that looked like it had been there for ages, other than that our room was clean. Terrible water pressure in the shower, reminded me of summer camp in the 90's. The indoor pool was freezing cold, even my 9 year old son wouldn't play in it. The hot tub was barely luke warm and the jets were broken. All of this with the lack of continental breakfast and being right off of the highway that's under construction made this hotel go on our "never again" list. We normally love this chain, and while this location was decent for basic needs, it didn't live up to the name or the price range for the area. The good thing that came from this is that it made us spend a lot less time there and more time out exploring and making memories.
Comment from Hotel Management
Mar 22, 2016 by Hotel Staff, Hotel Management
4. Thank you for your recent visit to our hotel. I am sorry to hear that you were let down. However it is with the feedback such as yours we use to re-evaluate our guests needs. Should your travel plans bring you back to our area we would like to have you as our guest again.