Ratings based on 301 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from austin, tx

Under major renovations stay away for now

Posted Apr 22, 2017
Elevator not working. Front desk in the middle of the breakfast area, entire first floor off limits, construction debris and vehicles everywhere
Comment from Hotel Management
Apr 24, 2017 by General Manager, Hotel Management
I'm sorry the renovations caused such a disruption to your stay and I'd like to apologize for the inconvenience, I completely understand how it would have made your say less than ideal. We do hope to have you back once we're all done so we can show you just how nice of a place this is to stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent location and comfortable

Posted Apr 14, 2017
very nice, clean, some construction but walled off. Spacious room, but could hear people talking in adjoining room late at night (only negative)
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
Thank you for a fantastic review. Hope to have you back with us once the renovation is complete!
4 out of 5
Recommended
for Everyone
by A verified traveler

Construction

Posted Apr 6, 2017
Nice hotel and rooms have nice amenities. This hotel is going under renovation. I was awakened early in the morning by slamming doors- a worker taking the pillows out of each room as they were about to move the furniture out. Probably shouldn't take guests until the loud construction is finished .
Comment from Hotel Management
Apr 9, 2017 by LQ Customer Care , Hotel Management
Thanks for taking the time to provide your feedback on your stay. We are happy to announce that our property is undergoing a complete renovation. Hopefully you'll visit us again when all our new offerings are ready. It would be such a pleasure to welcome you back to our new and improved hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
The hotel updates are great as is the staff. The only negative was I was solicited by a church group before I could get in the door. Not what I want to do after a day of traveling.
Comment from Hotel Management
Mar 30, 2017 by Patrick Huffman, General Manager, Hotel Management
Thank you for the feedback! I will be speaking to the church group and remind them that we are a No Solicitation property. No reason you should have to deal with any extra stress when you just want to come in and relax during your travels. Thank you for staying with us and we hope you have you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to family

Posted Feb 20, 2017
Pros: Close to family
Cons: Dripping facet in tub, door to bathroom needs repair, two bottom draws to dresser would not open
Location: Good location
People were helpful. Fruit could be left out all day.
Comment from Hotel Management
Feb 21, 2017 by LQ Customer Care, Hotel Management
Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area.
5 out of 5
by Eric

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017
Thank you Eric for the 5 out of 5!
4 out of 5
by Elizabeth

Posted Jan 19, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for the great review! Sincerely, LQ Customer Care
3 out of 5
by A verified traveler

Posted Jan 12, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for your feedback. Please visit us again soon! Sincerely, LQ Customer Care
4 out of 5
by Robert

Posted Dec 28, 2016 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for providing your feedback. Please visit us again soon! Sincerely, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Always a Great Experience!

Posted Dec 28, 2016
Pros: Location and rooms
Cons: I wish parking was closer to my room location.
Every time we have stayed at this location the rooms were clean and did not have any funny smells. The staff members are also very pleasant, friendly and helpful. It is close to various restaurants and shopping areas.
Comment from Hotel Management
Dec 28, 2016 by LQ Customer Care , Hotel Management
Thank you for the great review. We take pride in the features you mentioned. We look forward to serving you again in the near future! Sincerely, LQ Customer Care