Exterior

Reviews of La Quinta Inn & Suites by Wyndham Fort Worth - Lake Worth

2.5 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 311 out of 1000 reviews" "
Rating 8 - Good. 271 out of 1000 reviews" "
Rating 6 - Okay. 179 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 125 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Traveled with family
Elevator was not clean and shady painting on the bathroom door.
Stayed 2 nights in Mar 2024
Response from vk on Mar 17, 2024
Hi Patrick thanks for your review we will look into your concerns and work to resolve them hope you give us second chance to serve you better

4/10 Poor

Savanna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from vk on Mar 15, 2024
Hi Savanna I am sorry for the bad experience during your stay we are here to serve you better hope you give us second chance

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Site stated HDMI cables worked on Tvs, they didn't couldn't watch anything left and hour later, guy told me its not meant for HDMI...
Stayed 1 night in Mar 2024
Response from vk on Mar 9, 2024
Hi Joseph thanks for your time writing a review i am sorry for the bad experience with TV we will resolve the issue asap hope you give us second chance to serve you better

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good no complains
Stayed 2 nights in Mar 2024
Response from vk on Mar 5, 2024
Hi Jesus thanks for your positive review

10/10 Excellent

EILEEN

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice breakfast. Many choices. TV kept going offline, but everything else was great.
Stayed 2 nights in Mar 2024
Response from vk on Mar 4, 2024
Hi Eileen thanks for your positive review I am happy you found our breakfast good sorry for the TV going offline I hope you give us second chance to serve you better

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Great staff
Stayed 1 night in Jan 2024
Response from vk on Feb 28, 2024
Hi Sharon I am happy you found our staff helpful see you in your next visit

4/10 Poor

Dee

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad and rooms are dirty.
Stayed 1 night in Feb 2024
Response from vk on Feb 23, 2024
Hi Dee I am sorry for the bad experience during your stay we are collectively working hard towards customer satisfaction and hope you give us a second chance

8/10 Good

Shakela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Feb 2024
Response from vk on Feb 19, 2024
Hi Shakela thanks for writing a positive review

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness
Could have been cleaned better. Front desk staff were not very welcoming.
Stayed 1 night in Feb 2024
Response from vk on Feb 15, 2024
Hi Kimberly thanks for your time writing a review we are working collectively to keep guests happy and hope you give us a second chance to serve you better

10/10 Excellent

Armando

Stayed 2 nights in Feb 2024
Response from vk on Mar 21, 2024
thanks for giving us 5 star rating

4/10 Poor

Mindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Property is in desperate need of renovations. Toilet was leaking. Staff fixed it.
Stayed 1 night in Jan 2024
Response from vk on Jan 29, 2024
Hi Mindy thanks for taking the time to write a review I am sorry you are not happy with your stay with us we are here to serve you better hope you give us second chance to serve you better

10/10 Excellent

Vanessa, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would definitely go back
Stayed 1 night in Dec 2023
Response from vk on Jan 16, 2024
Hi Vanessa thanks for writing a positive review

8/10 Good

Jeanette

Stayed 3 nights in Dec 2023
Response from vk on Jan 31, 2024
Hi Jeanette thanks for giving us positive ratings

2/10 Terrible

REALity

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff never check after it was brought up about Bed bugs nor changed the room.
Stayed 3 nights in Dec 2023
Response from vk on Jan 5, 2024
Hi Sir thanks for taking the time to write a review we will investigate the issue hope you give us second chance to serve you better

10/10 Excellent

Iva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful bed.
Stayed 1 night in Dec 2023
Response from Ap on Dec 27, 2023
Thank you for your feedback.! We hope to see you next time.

6/10 Okay

TSUYOSHI

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Response from vk on Feb 7, 2024
hi Tsuyoshi thanks for giving us a rating see you next time

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Move on
Stayed 3 nights in Dec 2023
Response from vk on Dec 20, 2023
Hi Diane thanks for taking the time to write a review I am sorry you are not happy with your stay and hope you give us a second chance to serve you better

6/10 Okay

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Price was right
Good place to get some sleep but the place needs a face lift. TVs are on some kind of app or something. I had to let my TV adjust itself till i could see it. Wasn't the tv but the signal. Carpets were badly worn. Need was comfortable and the shower in my room worked very well. The breakfast was pretty good as well. They had the waffle machine. They also had cereal, bagels and yogurt. If you can get the city view rooms it is s nice view. I reserved a city view room but they have me the parking lot view instead.
Stayed 1 night in Dec 2023
Response from vk on Dec 18, 2023
Hi Larry thanks for taking the time to write a review. I am sorry you are not happy with your stay we are trying our best to serve you better and hope you give us a second chance

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly. Outstanding service and very willing to assist.
Stayed 5 nights in Dec 2023
Response from vk on Dec 18, 2023
Hi Glenn Thanks for writing a positive review

6/10 Okay

Tom

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from vk on Dec 16, 2023
Hi Tom thanks for taking the time to write a review. It looks like you are not happy with your stay hope you give us second chance to serve you better

10/10 Excellent

Joni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GM Amanda was the greatest! She was courtesy efficient always had a smile when greeting her guest
Stayed 1 night in Dec 2023
Response from vk on Dec 13, 2023
Thanks Joni for taking time to write a positive review see you again in your next visit

10/10 Excellent

Joni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the GM Amanda she was always patient calm personable and helpful to me and all her guest. Y'all are really lucky to have her
Stayed 1 night in Dec 2023
Response from vk on Dec 11, 2023
Hi Joni thanks for writing a positive review see you in your next visit

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to what we needed and clean & quiet.
Stayed 1 night in Nov 2023
Response from vk on Dec 1, 2023
Hi Lilly thanks for taking the time to write a positive review see you again in your next visit

10/10 Excellent

Sage

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and safe!
Stayed 3 nights in Nov 2023
Response from vk on Nov 28, 2023
Hi Sage thanks for taking the time to write a positive feedback see you again in your next visit

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2023
Response from vk on Nov 20, 2023
Thanks Christopher for taking the time to write a positive review see you in your next visit

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Nov 2023
Response from vk on Nov 17, 2023
Hi Kimberley, thanks for writing a positive review of your feedback. It is important to us to see you on your next visit

4/10 Poor

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was broken most of time we were there. No outside lighting…very dark in parking lot
Stayed 2 nights in Nov 2023
Response from vk on Nov 13, 2023
Hi Robin thanks for taking the time to write a review your feedback is very important to us we are sorry for the bad experience we will look into concerns raised by you hope you will give us second chance to serve you better

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs updating. Very pricey for the quality or lack there of.
Stayed 1 night in Nov 2023
Response from vk on Nov 11, 2023
Hi Kelly thanks for taking the time to write a review we are looking into the concerns raised by you and take the appropriate measures to resolve them hope you give us a second chance to serve you better

10/10 Excellent

Matt

Stayed 4 nights in Nov 2023
Response from vk on Nov 11, 2023
Hi Matt thanks for taking the time to write a positive review your feedback is essential to us see you again on your next visit

2/10 Terrible

Alberto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from vk on Nov 1, 2023
Hi Alberto thanks for taking the time to write a review seems you are unsatisfied with your stay with us we are trying our best to serve you better and hope you give us a second chance on your next trip

10/10 Excellent

Marlita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from vk on Oct 26, 2023
Hi Marlita thanks for taking the time to write a positive review hope you will stay with us on your next visit

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from vk on Nov 5, 2023
Hi David thanks for your positive feedback see you in your next visit

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Property could use a deep clean. Staff was friendly and helpful.
Stayed 2 nights in Oct 2023
Response from vk on Oct 16, 2023
Thanks, John for your feedback your feedback is very important to us we will look into the cleaning concerns raised by you hope you give us another chance to serve you better in the future.

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Could stand some refurbishing and updates. It was clean and comfortable.
Stayed 1 night in Oct 2023
Response from vk on Oct 15, 2023
Hi Jack Thanks for your feedback we will look into the concerns raised by you we are here to serve you better Hope you give us next chance to serve you better

10/10 Excellent

Tazia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from vk on Oct 12, 2023
Thanks Tazia for your positive feedback see you in your next visit

2/10 Terrible

Ginger

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible Customer service
The elevator broke down on the day I arrived I was on the 4th floor. I stayed a total of 3 days and 2 nights but was in and out quite a bit. The toilet seat was broken. I did call down to the front desk the first day and there was no answer. I forgot to tell them the following days and when I got home there was a $20 charge to the credit card I gave them. When I contacted the Hotel after my flight that evening the girl said I would have to talk to the manager the next day. I tried to call the hotel several times. Each time the phone was picked up and set aside. I could hear people in the back ground. No one would talk. Don't stay here. The customer service is not good at all.
Stayed 2 nights in Oct 2023
Response from vk on Oct 8, 2023
Hi Ginger Thank you for your stay and for posting your feedback which is very important to us. We are investigating the issue you had and be back in touch. Please note Elevator was not broke down, We have it down in a day for three days to finish an upgrade It is unfortunate that you didn't notice our guest notice at front desk. We even moved guests to first or second floors as requested.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
horrible staff was rude at check in and it was dirty and people were painting we were sick from smell
Stayed 1 night in Sep 2023
Response from vk on Oct 4, 2023
Thanks for your review sorry you are not happy with our staff My apologies we will work on that and try to serve you better in your next visit

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the room, got to the hotel to check in and there were no rooms available, they stated they would send my money back and waive the cancellation fee. Only the cancelation fee was waived. $190.45 has yet to be refunded to my bank account.
Stayed 1 night in Sep 2023
Response from vk on Sep 27, 2023
Sorry Elizabeth for bad experience you will refunded the total dollar amount

4/10 Poor

Gene

Traveled with family and small children
Disliked: Cleanliness
My room had a horrible smell in it. I mean horrible. The television did not work at all. Don't know no anyone's name but didn't feel comfortable.
Stayed 1 night in Sep 2023
Response from vk on Sep 26, 2023
Thanks Gene for your feedback sorry for bad experience we will try hard to make your stay pleasant.

6/10 Okay

Ana

Traveled with pets, Traveled with family
We visited Forth Worth for a concert at the Dickies Arena. The location is convenient since there are restaurants near by, shopping centers, even a movie theater less than 5 minutes away. The best part for us was that we could bring our 55lb. dog with us since this hotel is pet friendly! We had a pleasant stay over all.
Stayed 2 nights in Sep 2023
Response from vk on Sep 20, 2023
Thanks Ana for your positive feedback serve you better in your next visit

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a great place to stay and my second time staying here.
Stayed 1 night in Sep 2023
Response from vk on Sep 20, 2023
Thanks Cynthia for your positive feedback

8/10 Good

Tony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from vk on Sep 18, 2023
Thanks Tony for your feedback looks like you are not happy with your stay we will try hard to serve you better in your next visit

10/10 Excellent

Victoria

Stayed 1 night in Sep 2023
Response from vk on Sep 18, 2023
Thanks Victoria for your positive feedback see you in your next visit

2/10 Terrible

Micheal

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from vk on Sep 13, 2023
Thanks Micheal for your review sorry looks like you are not happy with your stay we will do our best to serve you better in your next visit

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled. They did not clean once in our 4 day stay. Floor in bathroom and entryway turned the towels black with footprints.
Stayed 4 nights in Aug 2023
Response from vk on Sep 9, 2023
Thanks for your review sorry for the inconvenience we will try to serve you better in your next visit.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. All of the staff were polite, friendly and eager to help. Breakfast was delicious. Pool and hot tub were very nice.
Stayed 2 nights in Sep 2023
Response from ss on Sep 4, 2023
Dear Rita, thank you so much for a great review. I know the staff will enjoy hearing you have a great experience and the kind words. Hope to see you again soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and and room had plenty of space.
Stayed 2 nights in Aug 2023
Response from vk on Sep 8, 2023
Thanks for your positive feedback see you again in your next visit

10/10 Excellent

Wendy, Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and I got a great rate.
Stayed 1 night in Aug 2023
Response from ss on Aug 28, 2023
Dear Wendy, thank you for your feedback So glad you had a great experience. Hope to see you again soon.

8/10 Good

Jerusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from ss on Aug 26, 2023
Dear Jerusha, thank you for being our guest. Hope to see you again in the near future.

10/10 Excellent

Valerie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 3 day stay. I was having anxiety on leaving my doggie back at home so decided last minute to take him and the staff was super nice about it. Staff was super friendly as well, breakfast was really good! I definitely will stay again when I take a trip back to Dallas
Stayed 3 nights in Aug 2023
Response from vk on Aug 23, 2023
Thanks Valerie for your positive feedback