Ratings based on 412 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Good quality, low price!

Posted Feb 10, 2017
We were in town for my grandpa's funeral so we weren't at the hotel much. It was very clean and quiet, some noise from the freeway traffic but not terrible. Room was very clean, had plenty of towels, but had to ask twice for more toilet paper since no extra rolls were left in the room. Breakfast was great with lots of options...my kids really loved the Texas-shaped waffles. Bathroom light had some trouble turning on sometimes. Was kind of hoping there was a pool, but no biggie. All in all...it was a great stay. Would stay here again. Staff was friendly and helpful, but should probably not stand at the desk complaining loudly about their personal problems where guests can hear everything.
3 out of 5
by A verified traveler from Wisconsin

Close to interstate

Posted Dec 29, 2016
Pros: Close to my son's home and good shower head
Cons: The employees need to care about doing a good job
Location: Close to main highways and the mall
The room/beds were comfortable but lack of communication between front desk and housekeeping was bad. The continental breakfast 1/2hr before it was over was cold , hard or nonexistent. When asked for more waffle batter it was too late. One morning the coffee maker in the lobby was broke and the lobby bathroom was also broke. My door was left open by housekeeping after dropping off towels when I was gone , luckily nothing was missing!
3 out of 5
by A verified traveler

Not so clean Hotel

Posted Nov 23, 2016 on Hotels
Dirty coffee maker and dirty Bathroom
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to family

Posted Nov 21, 2016
My family enjoyed their stay while house was being renovated.
5 out of 5
by A verified traveler

clean and comfortable

Posted Nov 20, 2016 on Hotels
Great place, very clean and comfortable. ..great price.
4 out of 5
by A verified traveler

Great place to sleep

Posted Nov 10, 2016 on Hotels
Girl at front desk was very nice. Room was nice and cozy.
1 out of 5
by A verified traveler

Needs heaps of improving.

Posted Nov 4, 2016 on Hotels
This has to be one of the worst Best Western's I have ever stayed at. The front counter staff were terrible, unwelcoming and not helpful at all. The room door lock didnt work and once inside it was smelly and the fridge was loud.
4 out of 5
by A verified traveler

Strange stay but comfy

Posted Oct 31, 2016 on Hotels
Friday checking was not so good by the not so happy front desk girl. When asked for a CC she proceeded to explain it was in case we stole anything in those words. Then on Saturday night a maintenance man came knocking after 9 pm asking if we had a cardboard box remote holder? Front desk guy was nice though on Saturday and apologizing for everything
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2016 on Hotels
5 out of 5
by A verified traveler

convenient and clean hotel

Posted Oct 25, 2016 on Hotels
It continued to provide for our needs over the years